Back

Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

Sort by
October 04, 2021

We have leased for a long time 20 +years thatshould say something.Have a nice day More

by wjenk1615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Oct 06, 2021 -

Scott Honda of West Chester responded

20 years of loyalty certainly says it all! We are so grateful for your patronage and we will continue to ensure your visits here are comfortable and convenient. Thank you so much for being our valued guest and for sharing your lovely 5-star review!

October 02, 2021

Excellent customer service! Operates like a well oiled machine. Extremely organized. Treats you like you’re a Superstar. Very conscientious about providing service in a timely manner. Waiting area i More

by Carol.Jones7@va.gov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Oct 02, 2021 -

Carol.Jones7@va.gov responded

Excellent customer service.! Service team operates like a well oiled machine. Extremely organized. Treat you like you're a Superstar. Very conscientious about providing service in a timely manner. Waiting area is pleasant, clean and spacious. Great experience, every time.

Oct 04, 2021 -

Scott Honda of West Chester responded

You truly are a superstar, Carol :) Our team is always eager to go above and beyond to satisfy valued guests such as yourself! We’re so happy we were able to make your experience here comfortable, convenient, and fun! Thank you so much for sharing your review and kind compliments to our team, we appreciate you.

October 02, 2021

Outstanding service and courtesy on all visits. I know l can trust the work done. More

by Stancure09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Oct 04, 2021 -

Scott Honda of West Chester responded

We’re honored to be the dealer that you trust :) Thank you for being such a loyal, cherished guest; we will continue to go out of our way to provide the best service for you! We appreciate you and your outstanding 5-star review!

October 01, 2021

Happy with service. Used express lane for oil and transmission fluid change. Quicker turnaround time than original estimate More

by burt1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Oct 04, 2021 -

Scott Honda of West Chester responded

Thank you for choosing Scott to be your dealership, Burt! Our team is determined to exceed your expectations and we’re glad to hear that we did exactly that by ensuring your visit here was quick and easy! We truly appreciate your 5-star review; thanks again :)

September 30, 2021

Excellent service. Significant customer friendly environment and communication with plan for car service and needs. Will transition all service to this dealer. More

by jennhara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Oct 01, 2021 -

Scott Honda of West Chester responded

Jenn, thank you so much for your kind review! We’re so excited to be your trusted dealership! Our team dedicates all of their energy into building trust with our guests and creating this friendly environment for all to enjoy! We’re so glad we’ve earned your trust and we’ll be thrilled to welcome you back :)

September 29, 2021

Service Department personnel were exceptionally clear in describing the work which needed done on the car. Very professional! More

by Honda Stuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Sep 30, 2021 -

Scott Honda of West Chester responded

Hi! Thank you so much for sharing your thoughts on your experience at Scott! We’re so happy to have helped you with our professional and thoughtful service :) Honesty is always the best policy and our team is committed to sharing sincere and reliable feedback regarding your vehicle’s maintenance and repairs. We appreciate your 5-star recommendation!

September 28, 2021

Sales is good Service is not so good I got my truck Sales is good Service is not so good I got my truck inspected and it went OK A few days later I tried to get my Honda Acord inspected and was to More

by Jbarcio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bottke
Sep 29, 2021 -

Scott Honda of West Chester responded

Hi there, we’re truly sorry to hear that our team couldn’t meet your expectations. We deeply regret not being able to provide the high level of service and accommodations that we previously have under normal circumstances. Over the past few months we have seen higher volumes of service requests and we’re committed to seeing that each of those guests receive the same reliable and trustworthy service. We appreciate your recognition of our team, and we are grateful for your feedback. We hope to earn your confidence in the future.

September 28, 2021

As has been my experience for over 10 years Scott Honda is premier service. Top knotch. I will never take my car anywhere else. More

by brinehart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Sep 29, 2021 -

Scott Honda of West Chester responded

We are so appreciative of your dedicated loyalty to the Scott team! We are thrilled to have earned your trust with our fast, friendly, and reliable service and we will be honored to help you for many more years to come. Thank you so much for sharing your 5-star review and recommendation; you’re amazing :)

September 28, 2021

John’s always so kind and helpful! Thanks to John and the service team for making everything clear and simple. Your care and consistency are much appreciated. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Sep 29, 2021 -

Scott Honda of West Chester responded

Hi Steph! Thank you for sharing your lovely compliments about our team; it sure put some bright smiles on our faces :) We will always dedicate our time and energy into providing care and comfort to each and every guest. We’re not just in the car business; we’re in the people business! We appreciate you and we’ll be happy to help again in the future!

September 25, 2021

I was super happy with the service received today from Vince Houpt. He gave me superior service after I called over 10 other locations and hearing I could not be serviced today. Vince took extra care of m More

by Caprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Vince Houpt
Sep 27, 2021 -

Scott Honda of West Chester responded

We’re thrilled to hear that you enjoyed your stay with us! Our team strives to provide the best service for our guests. We will always be happy to help you with your routine maintenance and your next car-shopping adventure :) Thank you for sharing your wonderful thoughts on our team! We look forward to seeing you again!!

...
62
...