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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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November 17, 2021

They are professional, they take you on time, they keep you appraised of your automobile as it's going through the process. The staff is friendly and and there is comfortable seating in the waiting area.. More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Nov 22, 2021 -

Scott Honda of West Chester responded

Hi Keith, thank you so much for sharing your feedback with us! We’re thrilled we could prove how easy your service requests can be at Scott. Not only are we happy to provide excellent service with a smile, but we love being able to share our amenities with you, too. Thanks again, we appreciate you!

November 17, 2021

Chris treated me very courteously He listened and treated me very well. I had an excellent experience. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Scott Honda of West Chester responded

David, we’re overjoyed to hear that your experience at Scott was so great! Our team is committed to understanding your needs so that we can get you back on the road quickly and safely. Thank you for sharing your review, we’re so thankful for your 5 stars!

November 16, 2021

The express service is excellent. Vaughn was very helpful and we appreciated their quick work & good communication. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Dawn! Thank you so much for taking the time to share your experience; we’re so glad we could earn your 5-star compliments :) Our team is dedicated to providing excellent customer care and that certainly includes clear communication and quick, reliable service. We’re happy we could help!

November 16, 2021

The service department at Scott Honda is always professional, competent and friendly. Always a good experience. More

by jeanne2356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Nov 16, 2021 -

Scott Honda of West Chester responded

Jeanne, thank you for sharing your amazing review! Our team is passionate about providing excellent service and care for our guests so it’s wonderful to hear that you’re satisfied with our efforts. We’re always happy to help and we look forward creating even more great experiences for you in the future :)

November 13, 2021

Scott Honda has apways provided me with excellent service. I've been a customer for many years. More

by Ecb568
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Nov 15, 2021 -

Scott Honda of West Chester responded

Thank you so much for allowing the Scott team to help you for so many years! We’re so happy to be your trusted dealer and we will always provide that high standard of excellent service for you every time you visit :) Your 5-star review and recommendation is amazing and we greatly appreciate it!!

November 11, 2021

Clean, efficient and honest. Chris also kept me informed of the repairs needed. He even found coupons to help pay the bill. More

by Sdlee333@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy at the check in kiosk is hysterical
Nov 12, 2021 -

Scott Honda of West Chester responded

Thank you so much for sharing your feedback! We’re so glad we could make your experience at Scott satisfactory and fun! Our team loves ensuring our guests are comfortable and satisfied so we will always go above and beyond to share honest advice and friendly smiles :) We really appreciate you and your 5-star recommendation, thank you again!

November 10, 2021

Scott Honda and Greg are awesome to deal with. Great service, professional, friendly. I highly recommend. More

by Windfreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Nov 12, 2021 -

Scott Honda of West Chester responded

We think you’re awesome, too!! Thank you so much for your kind compliments for our team, we greatly appreciate you! Your 5-star recommendation means the world to us :)

November 10, 2021

What a pleasure! Fast, professional, courteous service! I did the express for an oil change. The wait time was more than reasonable, and I was on my way. Scott Honda is the best. Shout out to Zach! More

by affybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Nov 12, 2021 -

Scott Honda of West Chester responded

Thank you so much for the shout-out! We’re committed to making your experience at Scott easy and stress-free so we’re thrilled to hear Zach and our team went above and beyond to get you back on the road quickly! So glad we could help!

November 09, 2021

The service dept was on time and did good service to car, also said that I needed the auto trans fluid replaced More

by jkouras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Nov 10, 2021 -

Scott Honda of West Chester responded

Our team strives to get you back on the road quickly and safely! We’re glad we were able to prove our strong customer care by understanding your needs and offering quick and reliable service. Thank you so much for your time; your 5-star review means the world to us :)

November 09, 2021

Great service department, I drive an hour to get there because it is worth it More

by peglaw21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Nov 10, 2021 -

Scott Honda of West Chester responded

We’re incredibly honored to be your trusted dealer; thank you for choosing Scott for all your vehicle’s needs! We’re so grateful for you and your business and we appreciate your loyalty! We’ll make sure each of your visits here are worth the long commute :) Thank you for sharing your experience, we’re so happy we could make it a good one!

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