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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

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October 24, 2021

Accommodated me to get my car inspected. Prompt response to questions on status of work. More

by Keatingce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Scott Honda of West Chester responded

We thrive on providing superb, reliable service to each guest! Your comfort matters so much to us so we will continue to go above and beyond to ensure you feel content during your visits here. We’re so happy to hear your experience was stress-free and worthy of this lovely 5-star review! Thank you so much for sharing!

October 22, 2021

I continue to be most impressed with the high quality of service provided by Mark Dennis. Excellent. Gives clear honest advice to me every time, helping me to make the best decisions for upkeep of my Odysse More

by Jam Prof Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Scott Honda of West Chester responded

Honesty is the best policy! Our team is dedicated to not only providing excellent service for you and your vehicle, but building trust by sharing honest and helpful advice! We’re thrilled that valued team members like Mark have earned your trust (and your wonderful 5-star review!) Thank you kindly for sharing your experience!

October 20, 2021

The service is great and the employees treat the customer with Golden Rule care and service! More

by suzanneu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
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Oct 22, 2021 -

Scott Honda of West Chester responded

You can always expect that high level of customer care at Scott! We’re glad our team could prove to you how much we respect you and your time :) Thank you for sharing your experience; we’re happy we could make it a good one!

October 19, 2021

My sincere thanks to Zach and the tech for their help in finding a bad tire and getting me a new one. Their courtesy and advice were very much appreciated. More

by marykane821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech I believe Simmons (202), Zachary Bruno
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Oct 21, 2021 -

Scott Honda of West Chester responded

We want to extend our sincere thanks to YOU, Mary! We truly appreciate your kind compliments for our team; your thoughts and feedback are so special as they help us recognize our strengths. We’re so glad we could provide our best services for you, all with friendly smiles and honest advice! Thank you again!

Oct 21, 2021 -

marykane821 responded

It was a pleasure dealing with you.

October 16, 2021

I am a retired parts and service Director from an Acura dealership and seen it all but they truly are the best More

by Rusty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
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Oct 16, 2021 -

Rusty responded

Grate service

Oct 16, 2021 -

Rusty responded

"……

Oct 18, 2021 -

Scott Honda of West Chester responded

We’re honored to be the dealer you trust! Thank you so much for choosing the Scott team to take care of you and your vehicle. We’re so happy we could share our knowledge and skills with a fellow expert :) Thank you again for sharing your experience; we’re glad we’ve made it enjoyable and reliable for you!

October 15, 2021

Shaun explained everything to me . Car was ready when promised . He was efficient and professional. More

by Tspevak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Report | Print
Oct 15, 2021 -

Scott Honda of West Chester responded

Communication is key! We want you to feel at ease when you’re visiting so our team will go above and beyond to gain your trust with professional and thoughtful service. We’re so glad you had a great experience here! Thank you so much for sharing your 5 stars!

October 14, 2021

Did not get the service I requested, service tech assumed car did not need what I wanted done today. Not Happy! More

by Guessfordw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dunoff, Theresa Tait
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Dec 21, 2021 -

Scott Honda of West Chester responded

Hi Walter, we apologize for the inconvenience you experienced back in October, but our team was happy to welcome you back yesterday for your complimentary Express oil change. We appreciate you!

October 13, 2021

He agent was very polite and service was superior. We will continue to use Scott Honda for service. More

by Jimkermes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Scott Honda of West Chester responded

We’re so happy to hear you enjoyed your visit here, Jim! Our team loves going above and beyond to earn your satisfaction so you can imagine our own delight when we saw your glowing review :) Thank you so much for sharing your experience! We’ll be thrilled to welcome you back next time!

October 13, 2021

The staff at Scott Honda are always friendly and professional. I referred my dad to Scott Honda because he was not happy with his dealership and he thanked me because he had such a great experience. More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
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Oct 14, 2021 -

Scott Honda of West Chester responded

Thank you for the wonderful recommendation of our team, Tracy! We’re so happy our friendly and professional service has impressed you and your family! We’re honored to have earned your trust and we look forward to creating more great experiences for you during your next visit :)

October 11, 2021

Always a pleasure dealing with the management and service department The employes’ Are knowledgeable Courteous and helpful More

by Jamarge07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marius Krawiec, Mongi Borni, Gregg Westman, Jon Barth
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Oct 12, 2021 -

Scott Honda of West Chester responded

Thank you so much for sharing your review! Our team strives to exceed your expectations every visit so we’re thrilled to hear we did not disappoint :) Your kind compliments for our team has made everyone’s day; we truly appreciate you!

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