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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

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November 02, 2021

Clean and friendly dealership and people like Gregg make it something special. I felt safe, everyone seemed to be spaced out and waiting patiently for their vehicle. Hot coffee and snack items available m More

by hdsnrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Westman, Emma O'Donnell
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Nov 03, 2021 -

Scott Honda of West Chester responded

Routine car maintenance should always be an easy, worry-free process and our team is dedicated to ensuring your safety and satisfaction! We’re so happy we could earn your 5-star review with our genuine care and convenient amenities. We really appreciate your time and lovely recommendation for our team; thank you again :)

October 29, 2021

The customer service is always great when I am at Scott Honda in West Chester. More

by tyeland.lb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Nov 02, 2021 -

Scott Honda of West Chester responded

We’re just happy we could help! We’ll always be eager to provide our best services and our friendliest smiles :) Thank you for sharing your amazing 5-star feedback!!

October 29, 2021

My service from Scott Honda was beyond my expectations and I was especially impressed with my service adviser Ty! More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Dec 20, 2021 -

Scott Honda of West Chester responded

Hi Roy, thanks so much for sharing your feedback for our team, especially for Ty! Based on your comments, it seems you my have meant to compliment him for providing 5-star service, which typically means he earned your total satisfaction. If you've chosen 1 star in error, you can always log back in to update your review, however not to worry... we'll still be sure to share with Ty that his professionalism and friendliness really made a great impression on you. Thanks again for being our guest at Scott Honda!

October 28, 2021

Got everything we needed done. Went in for state inspection and extended warranty fuel pump. They handled it all for us. Very satisfied. More

by Michmpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Scott Honda of West Chester responded

We’re so glad we could help! Our mission motivates us to drive your dream forward so we’re thrilled knowing we could get you back on the road safely and quickly! Thank you for leaving us your review; your feedback is much appreciated :)

October 28, 2021

Scott Honda is the best !! Oz and Jon Barth are great service team members, they take the time to explain the issues very clearly. I have bought 3 vehicles from Scott Honda and would definitely recommend More

by Albrechtke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte, Jon Barth, Oswaldo Almanza
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Nov 01, 2021 -

Scott Honda of West Chester responded

We think YOU’RE the best, Erik!! Thank you so much for giving our team a 5-star shout-out! Providing reliable and friendly service for our guests when unexpected problems arise is what we do best :) We’re so happy we could help you.

October 27, 2021

Friendly, prompt and efficient service. Justin did a great job explaining the work done. I especially appreciated his kindness. More

by Lorettas10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Nov 01, 2021 -

Scott Honda of West Chester responded

We’re so grateful to have received your lovely review, Loretta! Our team loves to exceed your expectations so we will always try to make your visit as enjoyable and comfortable as possible! Showing friendliness, kindness, and efficiency will always be our main goal. We’re so happy we could make your time here easy and fun! Thank you so much for your review and recommendation!

October 27, 2021

Efficient and thorough process in getting my car serviced. Options offered on optional services with full explanation and no pressure. Good experience overt. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Nov 01, 2021 -

Scott Honda of West Chester responded

Ann, we’re dedicated to driving your dreams forward so we will always go out of our way to ensure your comfort! No pressure here, only helping hands! We’re glad we could satisfy you with our efficient services and provide a great experience! Thank you for sharing, we appreciate you!

October 27, 2021

Outstanding car dealership with impressive facilities. I got a good deal on my CR-V and have been pleased so far. More

by Fsjenner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Scott Honda of West Chester responded

Thank you so much for your kind praise! It’s truly our pleasure to help you; knowing that you’re satisfied brings us joy :) Thank you again for choosing Scott to be your trusted dealer! We’ll surely continue to go above and beyond to impress you and earn more of your lovely compliments! Enjoy the new ride!!

October 27, 2021

I was forced to take my CR-V here as my dealer flooded. They don’t actually fix your car they reset warning lights and the problem remains. They over charge you for work a reputable shop will tell you yo More

by jloe845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oswaldo Almanza
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Oct 29, 2021 -

jloe845 responded

I don’t want this dealer to have enough time to make things right. They didn’t fix the car a month ago over 1k driving miles ago and still persist to charge customer for work that is unwarranted. The Scott family should be ashamed to have their name associated with this business.

October 26, 2021

As usual with Scott Honda service the work and the coordination was exceptional. Thanks and I appreciate your help. More

by Patrick.r.good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Oct 26, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Patrick! Thank you so much for sharing your experience; we’re glad to hear our exceptional service has satisfied you :) We will always do everything in our power to get you back on the road quickly with a smile on your face! Thanks again!

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