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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

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December 09, 2021

Contacted me early morning to confirm my needs and again after assessing vehicle needs. Explained my options and complete completed. The desired work in short order. I am vey satisfied with Honda service f More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Dec 10, 2021 -

Scott Honda of West Chester responded

Roland, thank you for sharing your experience! We're glad that our clear communication and quick, reliable service has ensured your satisfaction. We appreciate you!

December 09, 2021

Appointment on time inspection was done in an hour and tech was professional and answered all questions I had. More

by jtquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Dec 10, 2021 -

Scott Honda of West Chester responded

We greatly appreciate your feedback! We're glad we could guarantee your satisfaction by providing our quick, easy, and reliable service. Thank you for sharing your 5 stars!

December 09, 2021

Everyone is very courteous and polite. They are pretty accurate about wait times and ready to answer any questions you have. More

by Slmilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback with us! Our friendly team is always happy to help! We understand that communication is key so we're committed to sharing our knowledge and expertise to ensure your satisfaction. We're grateful for the opportunity to earn your 5 stars.

December 09, 2021

Scott Honda met my expectations today , prompt service, courteous staff, clean, tidy lounge area to wait . More

by nomadic61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for your 5-star feedback! We're so happy that our amenities and friendly team ensured your visit to Scott was comfortable and convenient. We're glad we could help!

December 08, 2021

Always friendly, explain in detail everything that has to be serviced and cost and quick More

by Pegpru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star review! We're thrilled knowing your recent visit was satisfactory. Our friendly team is committed to providing quick and easy service with a smile :) Thanks again, we appreciate you!

December 08, 2021

Zack was great …..he explained everything well applied coupons and was very congenial The pick up went off without a hitch thank you very much Zach More

by Henrymichaelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank YOU, Henry, for sharing your great feedback with us! We're so glad Zach's thoughtful service could secure your 5-star review. We strive to earn your trust so we're happy to learn that you felt comfortable and confident during your service visit. We appreciate you :)

December 08, 2021

We are long term customers of Scott Honda and one of the reasons why is the quality of customer service. Our service adviser, Gregg W., is excellent. More

by Gbrwf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you so much for your loyalty to the Scott team! We're glad wonderful team members like Gregg have proven our dedication to providing strong and genuine customer care. We strive to make each of your visits even better than the last! Thank you again for sharing your wonderful review, we appreciate every opportunity to earn your 5 stars :)

December 06, 2021

Scott Honda has serviced our Honda’s for over 25 years. We wouldn’t go anywhere else. Nate Runk in Express and John Rooney are the best! More

by Jnwood12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harlan Hanson, Nate Runk
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Dec 06, 2021 -

Scott Honda of West Chester responded

25 years of loyalty is no small feat! Thank you so much for your continued support, we're honored to be your trusted dealer! We'll continue to go above and beyond to make sure each of your visits here are even better than the last. Thank you again for your 5-star compliments for our team, we appreciate you :)

December 05, 2021

Always quick and courteous service. Went in yesterday for a routine oil change and air filter replacement. Got in and out in no time. I have confidence in this dealer that the job will be done right. Also, More

by fasylvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Report | Print
Dec 06, 2021 -

Scott Honda of West Chester responded

You and your needs are our priority! We always strive to make your experience easy and enjoyable so we're thrilled that your recent visit was no exception to our norm. Service with a smile is the Scott guarantee! Thank you for sharing your wonderful 5-star review; we're so glad we could earn your confidence in our team.

December 04, 2021

The cleanliness of this dealership is very satisfying. It makes you feel that your car/truck will be taken care of well.. And they washed my car! Yippee! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Scott Honda of West Chester responded

Nick, thank you so much for sharing your 5 stars! Our team strives to make sure you feel comfortable and content during your visits here so we prioritize creating a safe and welcoming environment for all of our guests. We're glad you can feel the difference at Scott :)

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