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Scott Honda of West Chester - Service Center
West Chester, PA
849 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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849 Reviews of Scott Honda of West Chester - Service Center
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February 08, 2022
Scott Honda’s service providers are very professional, knowledgeable and friendly. Justin was accommodating and my car was finished in a timely manner knowledgeable and friendly. Justin was accommodating and my car was finished in a timely manner More
by e.colgan
Employees Worked With
Justin Dunoff
February 08, 2022
John Rooney in Service is a SUPERSTAR. He’s simply the best with customer service and relations. Congrats to him on being promoted to manager as well as still working with customers. He ROCKS! best with customer service and relations. Congrats to him on being promoted to manager as well as still working with customers. He ROCKS! More
by Mary H.
Employees Worked With
John Rooney
February 03, 2022
Great service center staff. Our experiences have been positive and professional. Great shuttle service too. positive and professional. Great shuttle service too. More
by lisapizio
February 02, 2022
5 star experience - NOT! dropped wife's 2017 Pilot off for service, wrote on form "multiple warning lights on dash lit up" (an issue that they have tried to fix multiple times already). Even stressed it t for service, wrote on form "multiple warning lights on dash lit up" (an issue that they have tried to fix multiple times already). Even stressed it to the service guy when he called me in the morning to go over what needed to be done. Called me at 10:30am to say car was done and ready to go. that evening went to pick it up , my wife gets in it - all the warning lights are lit up. She goes and tells the guy this and he says well that requires a diagnostic, you didn't ask for that. Stupid us, we assumed that telling them all the warning lights were on and needed to be addressed meant they would do whatever they had to do to fix it - again. So we had to leave the car there after driving the 25 minutes to get to the dealership, for a problem that has been ongoing since we bought the car. And you can guarantee always getting a horrible attitude from the employees there. They love to talk down to you. Its been that way every time we've had the car there for service. More
by eaglesphan11
Employees Worked With
Justin Dunoff
February 02, 2022
Always great to work with. They take their time explaining what needs to be done, and offering options. explaining what needs to be done, and offering options. More
by Billtilson
Employees Worked With
February 01, 2022
Vaughn did a great job! Professional and polite. Highly recommend Express Service at Scott Honda. Dave C recommend Express Service at Scott Honda. Dave C More
by dcherry
Employees Worked With
February 01, 2022
Service was efficient and the service writer explained all the reasons for the necessary work. All was done to my satisfaction and done in a timely fashion. I’m completely satisfied. A+ rating. I tecommen all the reasons for the necessary work. All was done to my satisfaction and done in a timely fashion. I’m completely satisfied. A+ rating. I tecommend Scott Honda! More
by suzanneu2
