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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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February 24, 2022

Always quick, great service. Gets me in and out with no issues. I trust them. More

by Frandib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harlan Hanson, Jon Barth, Oswaldo Almanza, Nate Runk, Justin Dunoff, Zachary Bruno, Darlene B.
Feb 25, 2022 -

Scott Honda of West Chester responded

We're so happy to hear our team has earned your 5 stars and your trust! Thank you for continuing to choose Scott Honda, Frandi :) We'll be sure to always make your Service experiences quick and easy.

February 23, 2022

I had my car serviced at Scott Honda yesterday for an oil change and state inspection/emissions. While servicing my car, the mechanic mentioned that my car is in need of a transmission fluid change. Justin More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Feb 24, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback, Brad! Your 5-star recommendation means the world to us. And we're super happy to hear that our team took great care of you and your vehicle. Thoughtful and professional service is our goal! We want our guests to feel comfortable when they visit so addressing your concerns and sharing some genuine, honest advice is what we do best! We're glad we could prove it :)

February 22, 2022

Kelley went out of her way to help me. She went outside looking for my dad to get my appointment started. Amazing service More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk, Kelly Hatton
Feb 23, 2022 -

Scott Honda of West Chester responded

Your feedback means so much to us, Courtney! Thanks for sharing. Our team is passionate about giving you a 5-star experience at our Service Center. It's awesome to learn how Kelly and our team went above and beyond to earn your total satisfaction!

Feb 23, 2022 -

Courtney responded

Scott Honda has amazing service. 100 percent satisfied. They went above and beyond to help my appointment go fast and smoothly

February 22, 2022

Have always had a good experience at Scott Honda, either purchasing or service over the last 15+ years.. More

by jamesj_hood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Tomas Dainora, Matthew Moravec
Feb 22, 2022 -

Scott Honda of West Chester responded

James, we're honored to have been your trusted dealer for over 15 years! Your loyalty to our team is greatly appreciated :) Thank you for sharing your 5-star compliments!

February 21, 2022

Easy to wait in their 2 waiting rooms that are clean and plenty of comfortable chairs. More

by Barbara innezeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Moravec
Feb 22, 2022 -

Scott Honda of West Chester responded

Barbara, we're so grateful for your 5-star feedback! Whether you're waiting for your vehicle or just dropping off for service, our team is committed to making your visit amazing. We're glad our clean and comfortable waiting rooms helped make your experience here so great!

February 18, 2022

The dealer’s express services met expectations for reliable, transparent care. I am glad I chose to bring my care here for service. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Feb 21, 2022 -

Scott Honda of West Chester responded

We're glad you chose Scott, too :) We're committed to providing "reliable and transparent care" so you can enjoy your visit here. It's great knowing our team could earn your total satisfaction! Thanks for sharing your 5-star feedback!

February 17, 2022

Always great service at Scott Honda. Matt was very knowledgeable and explained everything in detail. No dealership but Scout work on our Hondas More

by Jnwood12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Moravec
Feb 18, 2022 -

Scott Honda of West Chester responded

Thank you so much for sharing your 5-star review! We're honored to be your trusted dealer :) We look forward to providing even more "great service" during your next visit. Until then, enjoy many happy miles!

February 17, 2022

Customer support and undeserving the customer needs is highly appreciate also diagnose the vehicle problem and giving great suggestions is very professional More

by Kishore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Feb 18, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! We're thrilled knowing you're totally satisfied after your visit to our Service Center, The Scott Team is committed to making your experience here convenient and stress-free. We make your needs our priority. Not to mention, we're always happy to share expert advice and "great suggestions!" We're glad we could help :)

February 17, 2022

It’s a great experience I ever had before, staff is friendly and alway ready to help More

by Avishek Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Scott Honda of West Chester responded

Thanks so much for your 5-star compliments, Avishek! It's such a treat knowing your visit to our Service Center was a "great experience!" And you're right, our friendly team is "always ready (and happy!) to help" :)

February 15, 2022

Very good polite courteous professional service all the way around. Over and above expectations. I will continue to bring my Hondas there for service. More

by Tommyrl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Feb 15, 2022 -

Tommyrl7 responded

Great Job guys!

Feb 16, 2022 -

Scott Honda of West Chester responded

Tommy, thanks so much for sharing your feedback! We're driven to exceed your expectations so it's awesome to learn our team's earned your trust and satisfaction. We look forward to your next visit so we can provide even more thoughtful and professional service :)

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