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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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August 24, 2022

Scott Honda is always clean and comfortable, the waiting area is nice and you can get your work done while waiting. The service staff is friendly and knowledgeable. More

by D Pancoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Aug 31, 2022 -

Scott Honda of West Chester responded

Thank you for the 5-star compliments! It's awesome to learn the ways our friendly team made your service visit comfortable and convenient. We appreciate you!

August 24, 2022

Very good service was fast and helped out in anyway that they could would recommend More

by Scottalexander114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 31, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation, Scott! Thank you. It's awesome learning our team went above and beyond to make sure you enjoyed a 5-star experience. That's always our goal :)

August 24, 2022

Quick service, everything fine and dandy. The car did not explode after maintenance which is good More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 31, 2022 -

Scott Honda of West Chester responded

Quick, reliable (and non-explosive!) service is our promise. And we're glad our team delivered, getting you back on the road in no time. Thanks for being our guest, Rob, and sharing your awesome feedback!

August 24, 2022

Been buying and serving my Hondas at Scott for 15 years they are a really great dealership More

by JDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Haque, Zachary Bruno
Aug 31, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! Your continued trust means so much to our team. From sales to service, we're grateful for the opportunity to earn your total satisfaction each time you visit.

August 24, 2022

Qualified technicians and clean and quick service is what I experience every visit. Thank you More

by Dkbhattacharjee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Aug 31, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! We're glad to be the team you trust to deliver quick, expert service. Because a 5-star experience is what you deserve, every time you visit :)

August 23, 2022

Very well trained service staff. You know what to expect leaving the vehicle and when picking up. They are very clear on costs and expectations. I didn’t feel like I was getting rob More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Aug 31, 2022 -

Scott Honda of West Chester responded

We're glad you can feel the difference at Scott Honda, Lee. Thanks for being our guest! Earning your 5-star recommendation is an awesome reward for our team's hard work. We appreciate you!

August 23, 2022

The service was terrific. I waited 45 minutes and it was so relaxing. And enjoyable More

by Leonafisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Aug 31, 2022 -

Scott Honda of West Chester responded

Thanks, Leona, for sharing your feedback! For sure, it's our goal to make your service visit easy and convenient. We're so glad you enjoyed a relaxing, 5-star experience!

August 23, 2022

Very good experience. I was treated respectfully everything was explaining to me and I felt good after the work was done More

by Larry
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Aug 31, 2022 -

Scott Honda of West Chester responded

We appreciate your feedback, Larry! Thanks for sharing. For sure, we want our guests to enjoy every moment of their experience with us— it's awesome to learn you enjoyed yours :)

August 22, 2022

Great service and on time. Only mistake had someone else’s phone number as work phone. I called and they corrected immediately. More

by Pkobilka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Aug 31, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're happy to learn our team got you back on the road quickly and safely, earning your total satisfaction. We appreciate you, and your honest review.

August 20, 2022

Timing was good for the express oil change. Didn’t reset maintenance schedule but good. More

by Jklempa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! Here, we know the little details matter. And we apologize for overlooking the reset of your maintenance light. We appreciate your honest feedback; it's been shared with our service team to use as a learning opportunity. Thank you.

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