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Scott Evans Chrysler Dodge Jeep Ram

Carrollton, GA

4.2
68 Reviews

2280 Bankhead Hwy

Carrollton, GA

30116

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Showing 68 reviews

November 30, 2023

They definitely want to see you leave there happy , leaving there with a vehicle of your vjoice More

by carolyng124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, John Haynes
Dec 05, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We love reading reviews like these! It means a lot to us and indicates we are on the right track.

November 22, 2023

Great customer service Taylor was very accommodating and very professional Although I did ask for my light be turned off. I will have to make time to go back More

by ms200333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Dec 05, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We love reading reviews like these! It means a lot to us and indicates we are on the right track.

November 16, 2023

Great salesman he showed me everything to a t and was very nice to help to all guestion More

by terryroberts666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton mckay, John Haynes
Nov 16, 2023 -

terryroberts666 responded

We was help very quickly and was high satisfied with the salesman and the sales department

Dec 05, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We love reading reviews like these! It means a lot to us and indicates we are on the right track.

August 16, 2023

Their service department isn’t very professional nor are they very knowledgeable their jeeps. I took my Jeep there because it was running warm on the highway. Around town it was driving perfect the service More

by Deloris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech-Kameron Swenson, supervisor-Jacob Tucker
Sep 05, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

We apologize for not meeting your expectations. Please reach out to John Marinacci (General Manager) or Denver Skinner (Service Manager) at 770-834-5050 so we can work towards a resolution.

July 07, 2023

****AVOID THIS DEALERSHIP / SERVICE DEPARTMENT COMLETELY**** Purchased a 2012 Jeep Wrangler from Scott Evans Dodge along with the extended warranty (Which included the cooling system). The vehicl More

by Hstephens
Recommend Dealer
No
Employees Worked With
Ryan in the service department
Sep 05, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

We apologize for not meeting your expectations. Please reach out to John Marinacci (General Manager) or Denver Skinner (Service Manager) at 770-834-5050 so we can work towards a resolution.

April 17, 2023

Please do yourself a favor and do not go to the Dodge dealership in Carrollton they are the biggest rip off I spent almost $4,000 to get my car fixed and they they left brackets off left brackets loose b More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gm,an service Manger
Apr 17, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

We apologize for not meeting your expectations. Please reach out to John Marinacci (General Manager) or Denver Skinner (Service Manager) at 770-834-5050 so we can work towards a resolution.

Apr 17, 2023 -

William responded

Pretty sure i have left numerous voice-mail emails,called called countless times and never able to talk to. The gm or sevrice manager who clearly just not answering my calls ive come down there and asked for the g,m (general manager) and was told he was not there or off that day and it's not meeting my expectations it's called doing good work my expectations yeah is not to have my air intake cracked and two bolt stripped out and brackets not put on missing bolts after spending $4,000

Apr 17, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

John is here everyday but Thursday from 9am to 7pm. Denver is here M-F 8am to 6pm.

Apr 17, 2023 -

William responded

Denver is supposed too get me a upper air intake to replace the one they cracked and stripped two of the bolts holes.out of This was 3 weeks ago. he told me a day or two and he would haveit . and i havent heard from him since. Again i spent 3,800 dollars just to get a new set of problem with my. Car i dont even need yall. To put it on just give me what yall. Broke and ill put it on. If u could some how help. Me with this i would be extremely grateful for that ..sorry if if I'm coming off with a attitude but im really just frustrated ty William nelson

Apr 19, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

If you haven't received a call from us, please call 770-834-5050 and ask for Steve at ext:400.

Apr 26, 2023 -

William responded

Wow so the only time i can get a response is to leave a review on my experience with with the severice department,sad thing is, its a bad review, so again my car is not fixed right. They say he getting an intake but they can't find one. How can you not find an upper intake for 2016 Dodge Challenger funny thing is I called another Dodge dealership and guess what they had one or can get one really quick so again they're just telling me lies lies and lies this going on almost now 2months MAKE IT RIGHT. 3800$ DOWN THE DRAIN THANKS SCOTT EVANS DODGE OF CARROLLTON

February 09, 2023

Just had truck detailed,found out bondo down right side and tailgate/new windshield. I was given à carfax that said no accidents reported. Someone lied. Checking my légal actions. More

by marlonburger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman
Feb 11, 2023 -

Scott Evans Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to John Marinacci at (770) 834-5050. We look forward to hearing from you.

September 29, 2022

I took my new Jeep in for an overheating issue. It sat there for 3 days and nothing was done after being told repeatedly that it would be looked at each day and I would receive call. Finally, The More

by Lance casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Sep 30, 2022 -

Scott Evans Chrysler Dodge Jeep Ram responded

We apologize for not meeting your expectations. Please reach out to Denver Skinner (Service Manager) at 770-834-5050 so we can work towards a resolution.

June 30, 2022

This is the worst dealership to buy a car from. After buying a car in June 2022, the car tore up in 5 days after purchasing it. The car was a 2021 with 5,000 miles on it and it was still what is co More

by FRU
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William, John
Jun 30, 2022 -

FRU responded

Stay away from Scott Evans in GA. See the 1 star rating!!!

April 23, 2022

Absolute worst place to take a car for service in the entire state of Georgia. I took my recently purchased 2022 Chrysler 300S in for the first of two "free" oil changes. I made an appointment for 10: More

by ohman_24Fred F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
May 09, 2022 -

Scott Evans Chrysler Dodge Jeep Ram responded

We apologize for not meeting your expectations. Please reach out to Don Winchester (Service Manager) or Greag Anthony (General Manager) at 770-834-5050 so we can work towards a resolution.

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