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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,751 Reviews

2,751 Reviews of Scott Clark Toyota - Service Center

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August 10, 2024

great work! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! More

by hanes.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lola Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Excellent service, thank you very much. I appreciate the cheerfulness of the employees. Thank you. More

by honoree_vets0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I’ve been here 2 hours for filters and tire rotation unexceptable. App was 11:30 More

by lcj395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Need more service workers
August 04, 2024

Wonderful dealership but missed my vote on service. Pre scheduled appointment at 10:00 and not complete until after several hours. Parts associate was spitting tobacco spit from his dip into a clear More

by angelagreen3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do t know name
August 01, 2024

very helpful with service and Eric let me know what was goin on with my car throughout process More

by jwebbconley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

As posted from my recent google review and echoing here. The service from Julie was not the best experience for me and I hope the facility is taking action overall. Seek retraining, counseling, or some ot More

by zchunter2011
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Oliver
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

The oil change process is where it was noticed that it was necessary to realign. I appreciate the inspection process. More

by Jdb61190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
July 27, 2024

It took over 2 months to get my tag. I have called the dealership probably 30 times and left over 10 messages and have only received a callback once and it was days later. The service de More

by Quiksilva19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lola Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

The dealership and their staff quickly and accurately resolved issues with my vehicle; service was excellent. More

by taylornguyen512
Recommend Dealer
Yes
Employees Worked With
Fred Boyd
July 24, 2024

Quick timely well informed service. Vehicle was serviced in the quoted time. Quick check out and no waiting. More

by ghholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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