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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,751 Reviews

2,751 Reviews of Scott Clark Toyota - Service Center

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August 28, 2024

I was concerned because I was there for my very first time. I’m a travel nurse and no one told me where to go or what to do or how do I would know my car was done. I was never told I was never prepared a More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
August 27, 2024

Always accommodating. Scott Clark Toyota accomplishes what the car needs then recommends whatever helps. Appreciate having women on the job. The egg, biscuit from the deli More

by Ellen T. Palmer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lola Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

This dealership never disappoints. They always renders superior service. Heather Saucer is a fantastic assistant service manager. She is not only professional and knowledgeable, person More

by Al Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Good service on good time , fair price , convenient location, friendly working environment and people, high recommended More

by Gussinline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Archie is the most trustworthy service person I’ve dealt with EVER with Toyota. He treats me like his mom I feel. He doesn’t take advantage of me being a single female customer. More

by cdstate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Know how hard it is to staff and retain employees, so sensitive to that. Suggest that the service and dealer management look at revising appointment spacing for customers. Appointment made in advance, More

by Mkenney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mona ?
August 16, 2024

Scott Clark rarely disappoints when it comes to top notch service! I love this place. More

by plmcgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Very good service…. the only negative is that when I arrived is that nobody bothered to speak to me and I was only six feet from an employee that was just texting….maybe More

by laloyd1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee name is not shown
August 13, 2024

Marshall Moore was very personable. Very busy but got me out as soon as he could. More

by christineefird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

The promise time of repair was accurate. . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape More

by ken.minyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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