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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,751 Reviews

2,751 Reviews of Scott Clark Toyota - Service Center

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October 10, 2024

We love the consistent level of maintenance service for our car that is exhibited by Billy Carroll & his team. More

by Cals27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Service was quick and complete. Billy Carrol is personable, reliable, and provided quality customer service. More

by janetbevis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Scott Clark Toyota is expensive but knowledgeable. It is also extremely busy. I rarely make it out in less than two hours and hundreds of dollars More

by MamaLlama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Laney was amazing to deal with and so was Matt. They helped me with my issue and even went above and beyond to make sure my problem was fully resolved. I will definitely be back for all my future m More

by Sean S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laney Glosson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Lola the service advisor was great! Glad I came! Plan on building a relationship with the company and it’s off to a good start! More

by renell2k3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lola Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Everybody was awesome. Took care of me very quickly and efficiently. Thank you for doing a great job.👍 More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

I’ve been having my Toyota cars serviced at this dealership for more tha 20 years. They have never let me down. More

by darryl.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Laney was exceptionally helpful, but service wait is too long even with an appointment. Thanks More

by Luancingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laney Glosson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Went to Scott Clark for our scheduled maintenance and found I needed rear brakes, my service rep Marshall Moore was very helpful in explaining why we shouldn’t wait and said it was my decision. He wasn’t More

by Nussrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Very courteous and professional. Helpful and timely service. I would recommend to family and friends. More

by sherry.snodgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Forrest
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