Scott Clark Toyota - Service Center

We have been very happy with our toyota and the service we receive at Scott Clark's. Pete has always helped us out and gotten things done quickly. The new facility is very nice and has a great waiting ar we receive at Scott Clark's. Pete has always helped us out and gotten things done quickly. The new facility is very nice and has a great waiting area, although, we never wait long anymore when coming in for service. We would recommend this dealership to anyone in the market for a toyota. Thank You More

As always Pete is awesome! Had the tires rotated and oil/filter change....good to go! Pete gets it taken care of when he says he will. I really appreciate the fact that Pete treats me as a person and n oil/filter change....good to go! Pete gets it taken care of when he says he will. I really appreciate the fact that Pete treats me as a person and not a number. I couldn't ask for a better Service Advisor....I try to make sure Pete is there before I bring my vehicles in! More

Pete is the best. He is the reason I keep coming back besides being under warranty... Scott Clarke has a great waiting area while your automobile is being serviced and everyone is very friendly and help besides being under warranty... Scott Clarke has a great waiting area while your automobile is being serviced and everyone is very friendly and helpful. I love the new building but I do miss the old location since it was closer to my home... More

In 2004 I purchased my first Toyota, Highlander. I still have this car and enjoy every minute of it! I'm the type of customer that buys a new car every 3 years, but I'm going on 6 years with my Highlander a have this car and enjoy every minute of it! I'm the type of customer that buys a new car every 3 years, but I'm going on 6 years with my Highlander and a lot of that is due to the customer service I have received from Jeff Middleton. Jeff has worked with me for the last couple of years and has always made me feel comfortable with having a better understanding of my needs. He is someone I feel I can trust. I have been in customer service for over 20 years now and as we all know, if you can build trust with a customer it will along way. I know in the near future I will be purchasing my next car and I can say that Scott Clark Toyota will be the way I go and a large part of that is because of the great customer service and Jeff Middleton. Thank you for all you do. More

Pete was great to work with. We purchased our Highlander from this dealership 6 years ago, and have never been disappointed with service there. This was our first time with Pete, and he was exceptional, ab from this dealership 6 years ago, and have never been disappointed with service there. This was our first time with Pete, and he was exceptional, above and beyond! He made us feel that we and our vehicle were in great hands. He even washed it for us! We'll be back! More

I did not buy my Toyota here (I got it used) but have always received excellent service. Several of my friends have Toyotas and they all recommend this service department. They keep a good computer recor always received excellent service. Several of my friends have Toyotas and they all recommend this service department. They keep a good computer record of all service for the vehicle. The service technicians are very patient and do not recommend service that it not needed. I have asked them to check the brakes on my 5 year old car several times, expecting them to tell me I need new ones, and they have reassured me that I don't need them now and that everything is working perfectly. More

The folks at Scott Clark Toyota in Stallings are first class. They treat you like a friend from the first visit. I had the pleasure of working with Pete Acree and his enthusiasm and attention to detail class. They treat you like a friend from the first visit. I had the pleasure of working with Pete Acree and his enthusiasm and attention to detail is beyond compare. Pete is definately an asset to Scott Clark Toyota and I commend him for his great job. I didnt get the name of the gentleman that actually did the service work on my truck, but he was also very helpful, informative, and on time. I needed it back by lunch time, and it was ready prior to that. How good is that, and how unusual is that. I had previously used DJ Ford as my primary service department, but they lost several key personnel due to the economy, and likewise their work suffered. I sent my cars/trucks to Scott Clark Toyota, and I am extremly pleased with that decision. I will let my friends know to do so as well. Thanks, More

When I had a friend who needed emergency service for her car while she was in Charlotte I recommended she call Pete Acree at Scott Clark. I met her at the dealership and drove her to work. When I realized car while she was in Charlotte I recommended she call Pete Acree at Scott Clark. I met her at the dealership and drove her to work. When I realized I would have to take her back to get her car in the afternoon I called Pete and asked him if he could work me in for service. I was way past the date I should have had the oil changed and tire rotated. Pete was able to work me in and even though it was late in the afternoon it did not long for the service to be completed. When he brought me the air filter to see how dirty it was I know I should have listened to him the last time I had service. The air filter had not been changed on my Highlander since I bought it. I thanked Pete for working me in so I would not have to come back later in the week. More

Since I purchased my 1999 Toyota Camry from Scott Clark Toyota Justin Bustle has always been professional and helpful in giving great service in representing this car dealership. One day I went to purch Toyota Justin Bustle has always been professional and helpful in giving great service in representing this car dealership. One day I went to purchase gas from Costco because I was almost on empty and my gas door would not open. Frustrated and being that Scott Clark dealership was close I was glad Justin was there. Explaining my situation to him he automatically knew the problem and advised me to purchase a gas door spring and he installed it for me on the spot. I was so grateful to Justin more so because I didn't have to spend much money. It is because of employees like Justin that make going to Scott Clark dealership a pleasant experience. Thank you much Justin Jeanette Russell More

I have been a customer of Scott Clark's since 1997 and have purchased 3 vehicle's from this dealership. That alone should speak volumes. My most recent visit was on 11/12/09 to have the Tundra's oil c have purchased 3 vehicle's from this dealership. That alone should speak volumes. My most recent visit was on 11/12/09 to have the Tundra's oil changed and tires rotated and balanced. When I have to get my Camry or Tundra serviced I wait until Pete Acree is available to help me. I have been dealing with Pete Acree for several years and I would not have it any other way! Pete is just a blessing! Every time I have been there Pete is always upbeat and smiling. In his postion I could imagine that is a feat some days...but he is always positive. I have complete trust and confidence in Pete and he has always taken care of me. Pete is the reason that I return to the dealership for my service needs. He always takes customer service to the Nth degree....can't ask for better than that! Pete is truly an asset to the Company. More