Scott Clark Toyota - Service Center

BILLY CARROLL is THE service advisor to go to!! HE REALLY knows hIS stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that knows hIS stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that you can trust to be knowledgeable and honest. BILLY treats me as if I am the most important customer he has. he makes sure that my car is done correctly and as quickly as possible. he is both professional and personable. he does everything she can to make my experience as stress free and cost effective as possible. I followed BILLY from hIS last place of employment to Scott Clark for these reasons. I highly recommend that you ask for BILLY CARROLL when you bring you car in. More

Tony made himself available to handle my situation. He took extra time to communicate with management and service departments to see that I left the dealership a satisfied customer. Since I did not origi took extra time to communicate with management and service departments to see that I left the dealership a satisfied customer. Since I did not originally approach Tony for help, I appreciate his time and effort to see that I was treated as a valued customer. More

Shirley Wood is THE service advisor to go to!! This girl knows her stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that knows her stuff and takes time to explain what work I need, don’t need and what I might need in the future. It’s great to have a service person that you can trust to be knowledgeable and honest. Shirley treats me as if I am the most important customer she has. She makes sure that my car is done correctly and as quickly as possible. She is both professional and personable. She does everything she can to make my experience as stress free and cost effective as possible. I followed Shirley from her last place of employment to Scott Clark for these reasons. I highly recommend that you ask for Shirley when you bring you car in. More

I was helped very quickly and effeciently. I was well informed about what needed to be done to my car and the prices were fair. informed about what needed to be done to my car and the prices were fair. More

I bought a truck from Rob back in July and everytime I have a question about a matter I contact Rob. He is good about helping me get the answer I need. If he cannot give it, he directs me to the right p have a question about a matter I contact Rob. He is good about helping me get the answer I need. If he cannot give it, he directs me to the right person. The service department has also been excellent to work with. More

Crystal is a terrific service mngr. She always acknowledges who I am when I call. She gives me time options for service. She is knowledgable of my vechile and always recommends what needs to be s acknowledges who I am when I call. She gives me time options for service. She is knowledgable of my vechile and always recommends what needs to be serviced immediately and what can wait for next time. She is also very friendly and professional in her customer relations. More

I used to be very skeptical about taking my car to get serviced at a dealer.  I thought it would be very expensive and would always feel like I was being "sold to" constantly.  Crystal Terry has changed m serviced at a dealer.  I thought it would be very expensive and would always feel like I was being "sold to" constantly.  Crystal Terry has changed my view forever (or at least for Scott Clark Toyota).  Since I purchased my Sienna over 7 years ago I have come to Crystal Terry for my auto service needs.  I have found Crystal Terry and her team of mechanics to be honest and always do a great job with both preventative maintenance as well as necessary repairs (when needed).  In fact, I also bring my Lexus RX 330 to Crystal Terry for maintenance as I have found the cost to be almost 1/2 of what I used to pay at the Lexus dealer.  Thanks for talking care of me! More

Crystal is amazing She is professional, full of knowledge and always has a smile. She's always looking to save money in the long-short term and do what is best for the customer/vehicle. She's a knowledge and always has a smile. She's always looking to save money in the long-short term and do what is best for the customer/vehicle. She's amazing! More

Archie Newton is the reason I have had all my vehicles serviced at Scott Clark's Toyota over the past 11 years. As an assistant Service Manager, Archie represents himself and the dealership as a dependabl serviced at Scott Clark's Toyota over the past 11 years. As an assistant Service Manager, Archie represents himself and the dealership as a dependable professional. He has consistently expressed genuine concern for my schedule and inconvenience and has taken extra care to assure my complete satisfaction with any / all work done to my vehicles. He takes whatever time necessary to explain my options regarding maintenance needs and repairs and to assure that I understand the associated cost of each job. I value his assessments and opinions as being honest and accurate, based on his extensive knowledge and experience. Mike M More

This Place is the best in Charlotte and the Southeast as far as I am concerned. Crystal Terry the Assistant Service Manager is the finest in the business and takes excellent care of my Tundra when I pull i far as I am concerned. Crystal Terry the Assistant Service Manager is the finest in the business and takes excellent care of my Tundra when I pull into Scott Clark's Toyota. Ben More