2,741 Reviews of Scott Clark Toyota - Service Center
Good customer service Marshall Moore was very helpful after learning what type of service policy we have, and obtained a refund for me the same day. Barbara Katonawas so k Marshall Moore was very helpful after learning what type of service policy we have, and obtained a refund for me the same day. Barbara Katonawas so kind and helpful and was instrumental in obtaining a copy of not only the extended warranty purchased in 2011, and the extended service contract for me when asked about these. Many thanks to both Marshall and Barbara! It was also nice to see James Rucker again, who sold us our Venza in 2011. Elke Rickard More
Service experience My experience was as always excellent. Fred Caspary was helpful and efficient. However as it was last year, the device used to complete a state inspec My experience was as always excellent. Fred Caspary was helpful and efficient. However as it was last year, the device used to complete a state inspection was non functioning so I had to make a second stop to complete my errand. More
Service Department Archie Newton in the Service Department is one of the most honest and customer-focused individuals I know. I can't say enough good about him. He is Archie Newton in the Service Department is one of the most honest and customer-focused individuals I know. I can't say enough good about him. He is what keeps us coming back to have our service done on ALL our cars. More
Another Positive Experience I have driven Toyotas for several years, and always take them to the Scott Clark dealership to be serviced. I make my appointments with Crystal Kush I have driven Toyotas for several years, and always take them to the Scott Clark dealership to be serviced. I make my appointments with Crystal Kush in the Service Department, and she has consistently provided excellent customer service and personal attention to me and my vehicles. More
excellent customer service Justin Bustle was polite, professional, and informative. Despite the computers crashing, he kept me informed and feeling important. I look forward to Justin Bustle was polite, professional, and informative. Despite the computers crashing, he kept me informed and feeling important. I look forward to my next scheduled service. More
Thanks! Fred Caspari did a great job helping me transition my car servicing from San Francisco to Charlotte, including doing all the outstanding recall and se Fred Caspari did a great job helping me transition my car servicing from San Francisco to Charlotte, including doing all the outstanding recall and service notes that I missed during a long transition. Thanks Fred! More
"Excellent Service" I brought my Rav4 in for a 25,0000 service.Fred Caspary was excellent.He listened to some of my concerns and took care of them in a profesional manor. I brought my Rav4 in for a 25,0000 service.Fred Caspary was excellent.He listened to some of my concerns and took care of them in a profesional manor.It's workers like Fred that make customers want to service their vechile at Scott Clark's Toyota. More
Always satisfied! I have bought 3 Toyotas from Scott Clark Toyota and they have been serviced at the dealership. I met Archie Newton when I brought my first Toyota in f I have bought 3 Toyotas from Scott Clark Toyota and they have been serviced at the dealership. I met Archie Newton when I brought my first Toyota in for service and have been with him ever since. He always works me in when I call and the service is always top notch! Keep up the great work Archie! More
Always Great! They have done every singe service on my 2011 Sienna and I have never had any issues. It actually is a pleasant experience. Marshall Moore has always They have done every singe service on my 2011 Sienna and I have never had any issues. It actually is a pleasant experience. Marshall Moore has always taken care of us and I never feel like he is trying to sell me services I don't need (unlike other dealerships). As long as I live in Charlotte, Scott Clarks will get my business. More
This place is AWESOME!!!!!!! If you are looking to purchase a car go here the customer service is AWESOME. They really stand behind there cars. Jim Dalo you ROCK!!!!! If you are looking to purchase a car go here the customer service is AWESOME. They really stand behind there cars. Jim Dalo you ROCK!!!!! More