2,741 Reviews of Scott Clark Toyota - Service Center
Service on 2015 Tacoma. Marshall Moore provided me with expert, professional service during my visit. Thanks again for your help. I will recommend this dealership due to Mars Marshall Moore provided me with expert, professional service during my visit. Thanks again for your help. I will recommend this dealership due to Marshals help. More
The usual great service! I have dealt with several service associates since purchasing my 2012 Camry Hybrid. In this instance, the 30K mile service and a recall notice, they I have dealt with several service associates since purchasing my 2012 Camry Hybrid. In this instance, the 30K mile service and a recall notice, they were Crystal Jorgensen and Fred Caspary. Both were very helpful assisting me in scheduling within the (pretty tight) time frame my work schedule allowed despite the on-rushing Independence Day weekend. Fred, in particular, saved me time and bother later by pointing out that the required annual inspection could also be performed (it was). I have found all my interactions with the service department to be professional, efficient and pleasant. I recommend them highly! More
Outstanding Service William Carroll was our service representative and he was excellent. He was very thorough in his explanation, very personable yet professional, and William Carroll was our service representative and he was excellent. He was very thorough in his explanation, very personable yet professional, and attended to our every need. Going to Scott Clark in no way resembles my past experiences of taking the car in to be serviced which I used to dread. This is more like a pleasurable experience that you almost look forward to. The environment is inviting, the place is impeccably clean, and anything that you might need is right there. Keep up the good work! More
Customer Service JIM DALO I was loyal Ford guy for 20+yrs. Until Town & Country did me wrong an refused to fix a problem they caused with my truck. The owner refused to talk I was loyal Ford guy for 20+yrs. Until Town & Country did me wrong an refused to fix a problem they caused with my truck. The owner refused to talk to me. So that is what pushed me to buy a Toyota. I bought 2013 Tundra Crew max xspx. This truck wasn't cheap. I bought the auto buttler detailer for my nice black truck. I wouldn't recommend this service to anyone. I had it serviced every 6 months. Each time to return my truck with the black faded on my plastic that hold the led lights. I would tell the service department each time this is what happens. So there service department always gave it back to me messed up. Well, my last trip there I spoke with Jim Dalo manager. I expressed my concern. Well, He personally said he would make it right. He gave me his cell phone. I just took my truck in for the forth time. WOW, JIM DALO understands customer service. He and the Dealership have come through with making things right. UNLIKE TOWN & COUNTRY FORD. This is how you retain and grow your customers. THANK YOU JIM DALO!!!!! More
Excellent I have purchased four cars from Scott Clarks Toyota and have always had excellent experiences from purchase to service. This past weekend I took my Ra I have purchased four cars from Scott Clarks Toyota and have always had excellent experiences from purchase to service. This past weekend I took my Rav4 in for service and I didn't have an appointment, but the sales Associate Jeremy Allison fit me in and called and notified me keeping me updated by phone. Service was prompt and courteous and would highly recommend to anyone in need of purchase or service. Excellent experience!! More
Better then expected and totally satisfied Pete Acree was my service rep. He listened patiently while I listed the services I needed for my car (3 things to be done). As things progressed he ca Pete Acree was my service rep. He listened patiently while I listed the services I needed for my car (3 things to be done). As things progressed he came and told me the status of repairs. In one case he informed me of several choices from which I could choose, what each accomplished, and the cost of each. All in all he was an excellent person to deal with, and I would recommend him to anyone who needed auto servicing ---- he is an excellent representative for the Scott Clark Toyota Service Dept. More
Great service Jeremy Holt started the service process and it was completed in a timely manner. I was having 25k service and inspection done. Out in a little over a Jeremy Holt started the service process and it was completed in a timely manner. I was having 25k service and inspection done. Out in a little over a hour.Great service! More
Crystal Rush - great service on a busy day! Crystal Rush did a nice job setting the expectation of a long wait time for my service call on a busy Friday. Later, she explained steps taken to fix Crystal Rush did a nice job setting the expectation of a long wait time for my service call on a busy Friday. Later, she explained steps taken to fix a vent. Crystal is personable and professional. Great customer service from Scott Clark's keeps us coming back! Thank you! More
excellent service Went for 15,000 mile service on a Friday afternoon. The dealership was very busy, but thanks to Fred Caspary I was completed in about 1 hour , which Went for 15,000 mile service on a Friday afternoon. The dealership was very busy, but thanks to Fred Caspary I was completed in about 1 hour , which included my inspection for my next license plate. Thank you Fred for a job well done. More
Consistently excelent service I have been going to Justin in the service drive for years, and love the fact that I can always rely on him and his tech Drazen for consistent honest I have been going to Justin in the service drive for years, and love the fact that I can always rely on him and his tech Drazen for consistent honest and superior work done right the 1st time. Will keep coming back. Thank you guys. Sincerely, Duke. More