Scott Clark Toyota - Service Center

Simple, quick and easy I had no plans on getting a new truck but while in for routine service I was approached by someone about the buy back program. I jokingly said I'll tr I had no plans on getting a new truck but while in for routine service I was approached by someone about the buy back program. I jokingly said I'll trade you mine for the new one on the lot. After a little negotiation I am going to pick up the new truck this morning. The salesman Rex Hastings went above and beyond to work with me since I wanted to do everything over the phone instead of going back to the dealer. I know I was difficult but he hung in there and we made the deal work. More

Maintenance Marshall continues to go beyond the norm to ensure my satisfaction with my appointments. He has always been friendly and helpful with all of my needs. Marshall continues to go beyond the norm to ensure my satisfaction with my appointments. He has always been friendly and helpful with all of my needs. More

Great service Wesley Rassmutten is my service rep and he was great. This is my first return visit with my new Highlander. I.needed some instruction on some of the Wesley Rassmutten is my service rep and he was great. This is my first return visit with my new Highlander. I.needed some instruction on some of the buttons and he explained them slowly enough for me to understand. I'm 71 and not tech savvy. More

The Best Ever!!! I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Ser I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Service for the Postal Service as an Engineer. I said all that not to brag on me, but to remind you of the type of person you have working in your Customer Service Department. Crystal Kush has given me, and I've noticed others, the best Customer Service I've seen in a long time. I had to and desired to give outstanding customer service to our customers. Crystal has always given me the best service any department can ever expect! She's one of a kind. Keep her in place or put her in charge of your Customer Service Training Department. Outstanding Job! More

Always An Excellent Experience In The Service Department Thanks to Pete Acree bringing in our Toyotas for service is always a pleasure. Pete makes sure to record all our special requests and everything is d Thanks to Pete Acree bringing in our Toyotas for service is always a pleasure. Pete makes sure to record all our special requests and everything is done perfectly. More

I bought a new Prius I decided after reviewing the repairs needed that I would buy a new Prius. Marshall Moore assisted me with questions that led to my decision I decided after reviewing the repairs needed that I would buy a new Prius. Marshall Moore assisted me with questions that led to my decision More

Excellent experience yet again in the Service Dept On my fourth Toyota and would not have it serviced anywhere but Scott Clark. Very honest and courteous service advisors (first time with Pete Acree, On my fourth Toyota and would not have it serviced anywhere but Scott Clark. Very honest and courteous service advisors (first time with Pete Acree, would definitely recommend him), pleasant wait and no surprises. More

review of service Aug 3, 2015 All of the folks I deal with are always very courteous and professional !!! Service and show room areas are always very well kept and clean !!! All of the folks I deal with are always very courteous and professional !!! Service and show room areas are always very well kept and clean !!! More

Excellence Shane Crow took the time to show me in detail what was going on with my car. I do think labor costs are ridiculous but I guess unfor Shane Crow took the time to show me in detail what was going on with my car. I do think labor costs are ridiculous but I guess unfortunately, that is what I have to deal with to get the work done correctly. I do wish they would give you a loaner vehicle if work needed with an appointment will take over 2 hours. More

first service visit Took auto in for oil change. Jeremy Holt advised that synthetic oil is used and that my auto was not due for oil c,hange. However, he advised me that Took auto in for oil change. Jeremy Holt advised that synthetic oil is used and that my auto was not due for oil c,hange. However, he advised me that my tires were due for rotation, which he took care of promptly. A very nice beginning to my future visits. More