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2,791 Reviews of Scott Clark Toyota - Service Center
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March 07, 2017
Joseph Carroll Rocks! Great service, kept me informed, knowledgeable about options, and overall a great experience. No BS which works for me!! I will be back. More compa Great service, kept me informed, knowledgeable about options, and overall a great experience. No BS which works for me!! I will be back. More companies can learn from Joseph. More
by Caymsn
Employees Worked With
Joseph Carroll
March 03, 2017
Appreciative Quick and friendly service makes the experience unique. Enjoyed my walk around the lot while looking at newer model vehicles. Free Wi-Fi while I waite Quick and friendly service makes the experience unique. Enjoyed my walk around the lot while looking at newer model vehicles. Free Wi-Fi while I waited was a plus. More
by Pittsburgh
Employees Worked With
Crystal Kush
March 02, 2017
Rattling Noise I came into the service center to have a rattling noise resolved. This was the second time I had to bring it in . The first time I was told that ther I came into the service center to have a rattling noise resolved. This was the second time I had to bring it in . The first time I was told that there was not a noise being made on my vehicle. The noise became worse, so I brought it back. It was determined that it was a corroded heat shield. At the time I paid for the part that would need to be ordered and I would need to bring the car back the following week to have the part installed. I was told the cost of the part, was $90 and that labor would be roughly $70. Well the labor ended up being $150 dollars. No one ever informed me that there was more work that needed to be done before the work started. More
by Whyatthispoint
Employees Worked With
Crystal Kush
March 02, 2017
5000 maintenance service As usual very pleased with service which was done relatively quickly. Everyone I spoke with was courteous. The waiting area is pleasant and my vehicle As usual very pleased with service which was done relatively quickly. Everyone I spoke with was courteous. The waiting area is pleasant and my vehicle was washed. More
by gdmac
Employees Worked With
Crystal Kush
February 28, 2017
90,000 service I had a couple of minor issues that needed repair i.e. TPMS light, + 90,000 mile service... All work was completed in a very satisfactory manner. I do I had a couple of minor issues that needed repair i.e. TPMS light, + 90,000 mile service... All work was completed in a very satisfactory manner. I do have one issue - When I delivered vehicle for service, I was asked, if I wanted the vehicle washed? I responded, yes. That request was entered on the work order. After 3.5 hours of the vehicle being at the dealership I was notified that the vehicle was ready for pickup. Traveled to the dealership to secure the vehicle presuming that the vehicle had been washed, It had not been washed and I was informed that I could wait another 15 minutes for the vehicle. I was not a happy camper! I was informed that I needed to inform the dealership that I wanted the vehicle washed before I arrived. I stated, that the request was delineated on the work order! Oh, that's our policy. I informed the representative that they had a very assnine policy that needed to be changed. Left dealership without vehicle being washed!!! More
by X
Employees Worked With
Service - Moore
February 28, 2017
Excellent very professional Service was quick and easy. Everything was explained as to what should be done and why. I felt very comfortable with the work. It was a good experien Service was quick and easy. Everything was explained as to what should be done and why. I felt very comfortable with the work. It was a good experience More
by B48
Employees Worked With
Ricky Wright
February 28, 2017
Tacoma Service Scott clarks has been excellent. I purchased my 2016 Tacoma from them last year and have been very pleased with the service. Archie Newton in the se Scott clarks has been excellent. I purchased my 2016 Tacoma from them last year and have been very pleased with the service. Archie Newton in the service department had been a great resource who has helped answer all of my questions and guide me through maintenance and upgrades. More
by tim90
Employees Worked With
Archie Newton
February 28, 2017
Service Excellent service. Very professional and friendly. Promptly fixed my car I did not have to wait. Gave me a rental car for free. Very happy customer. I Excellent service. Very professional and friendly. Promptly fixed my car I did not have to wait. Gave me a rental car for free. Very happy customer. I recommend Scott Clark More
by Knayfeh
Employees Worked With
Crystal Kush
February 28, 2017
Attended to my maintenance and minor issues 20000 mile maintenance done well, I guess. My only indicator is that the tire pressure display is on and possibly correct.. OEM 2016 Camry navigat 20000 mile maintenance done well, I guess. My only indicator is that the tire pressure display is on and possibly correct.. OEM 2016 Camry navigation system sent me to a 8-9 year old location of Scott Clark Toyota. Navigation software update corrected this. OEM Pandora app failure was addressed with a software update as well. To date, 2 out of 3 uses have failed after update. Very friendly, courteous staff with lovely waiting accommodations. More tv's than a sports bar, all displaying Scott Clark Toyota commercials. Mini mall purchases added to personal my greeting card supply! More
by rachel
Employees Worked With
unknown
February 28, 2017
Service Scott Clark's service department did a great job explaining what needed to be done and why. They were prompt and professional. They make taking your c Scott Clark's service department did a great job explaining what needed to be done and why. They were prompt and professional. They make taking your car to be serviced less of a nuisance. More
by Emma33
Employees Worked With
Amanda-service
