Scott Clark Toyota - Service Center

Great Service They are perfect...in what they do and they provide great customer service. They make sure that the customers needs are fully addressed. They have a They are perfect...in what they do and they provide great customer service. They make sure that the customers needs are fully addressed. They have a free shuttle service too. More

On time & efficient. Ricky was very accurate in telling me it would be 1 1/2 hours and that's exactly how long it took. It was nice to know what to expect. Ricky was very accurate in telling me it would be 1 1/2 hours and that's exactly how long it took. It was nice to know what to expect. More

great service department I've always requested Billy Carroll as my service manager, He's an honest straight talking dependable guy who will tell you exactly what you need or I've always requested Billy Carroll as my service manager, He's an honest straight talking dependable guy who will tell you exactly what you need or don't need. All the service team members work very well with each other, but I have always drove away from the dealership thinking I've received extra special treatment.......Because of Billy Carroll. More

Great service A service advisor greeted me witching 5 minutes after I pulled in. He kept me advised throughout and I was out the door within an hour. A service advisor greeted me witching 5 minutes after I pulled in. He kept me advised throughout and I was out the door within an hour. More

Excellent service Took our Highlander in for 5000 mile service and I was greeted by a friendly face and my Service Advisor took excellent care of me and my vehicle. My Took our Highlander in for 5000 mile service and I was greeted by a friendly face and my Service Advisor took excellent care of me and my vehicle. My wait time was very reasonable and to my surprise, I received an email completely documenting the work performed on my vehicle. More

Good Service centre I went for the first complimentary service with Scott Toyota, there would be nothing much to do with the car except for the tire rotation. I would sug I went for the first complimentary service with Scott Toyota, there would be nothing much to do with the car except for the tire rotation. I would suggest the service agent should be positive trying to explain or understand the experience of the first 6 month drive of the new car. The complimentary car wash is a disaster, first time car wash didn't clean up my car and I requested for a second time which did not improve, even the font hood and the wheels are not cleaned. The service agent is not worried about that, delivering a dusty car after car wash. More

Service rep terry was excellent at Scott Clark toyota I have bought vehicles at Scott Clark for 23 years. This time I felt it was unfair when the auto mechanic looked at the engine filter and the air cabi I have bought vehicles at Scott Clark for 23 years. This time I felt it was unfair when the auto mechanic looked at the engine filter and the air cabin filter I’d I need to be changed but I got charged $46.94 for labor when I did not get anything replaced that is a rip off to the customer. I felt terry was excellent I liked the way he did not rush me into any decision and he was very patient. More

Great Staff I was in and out in a timely manner. The Service assoc Mr. Billy Carroll has always gone above and beyond with his dealings with me as such I will con I was in and out in a timely manner. The Service assoc Mr. Billy Carroll has always gone above and beyond with his dealings with me as such I will continue to be at Sc. Cl as long as Billy is there. More

Outstanding Clean, friendly, clarified any concerns, explained the bill before and after service. Great to work with. I love that they clean my car before I tak Clean, friendly, clarified any concerns, explained the bill before and after service. Great to work with. I love that they clean my car before I take it home. More

satellite radio problem I bought a 2017 highlander with satellite radio a couple of months ago from scott clark. This past week, the satellite radio failed--I kept getting I bought a 2017 highlander with satellite radio a couple of months ago from scott clark. This past week, the satellite radio failed--I kept getting the message--"check antenna". I made an appointment and service diagnosed the problem. They said the software was not up to date. They downloaded the correct software and 2 days out the radio has worked fine. I asked service when the software upgrade came out. They could or would not answer this question. So my question is--what is the exact date that this software upgrade was issued? this should be easy to answer and I would like the answer furnished to me. More