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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,798 Reviews

2,798 Reviews of Scott Clark Toyota - Service Center

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March 30, 2018

Service Visit Timely and efficient service visit. Very friendly staff that kept me well informed on the process and status of my vehicle being serviced. I would def More

by Jivey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
March 28, 2018

not enough time to read my paper I took my 60 mpg prius in for its 25,000 mile service and the service was so good that I didn't have time to read my paper. More

by Js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
March 28, 2018

Toyota 'wonderland Had my 15,000 mile service done today and drove out the exit thinking: I am so glad I bought a Prius here at this dealership cause I just love their More

by butterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
March 28, 2018

Not good No loaner, no bueno. Fixed a scratch but gave me a new one. Lost my car for 30 minutes..said my car was ready but it wasn't. Had to make another trip More

by 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Figueroa
Mar 30, 2018 -

Scott Clark Toyota responded

Not Good, Again, thank you for taking the time to write your review. I have reached out to you through DealerRater, my service director and one of my service managers has reached out to you through the telephone. I was notified that my private message to you was read. There have been no returned calls or any other follow up from you on this issue. If we made a mistake we would like the opportunity to correct the problem. Please call us back when you have a chance so that we can work to try and correct this. Thank you, Stuart Phelps Director of Brand Development Scott Clark Auto Group

March 28, 2018

Great service! Courteous polite and professional service always! I came for an oil change and was able to get my car washed and my Bluetooth set up while I was here! More

by RobEHargette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby, and Mary
March 25, 2018

Service The service department is on the ball Great work looking to see you soon. When you have great people you are the star. Keep up the great work More

by Zoran1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Stewart
March 25, 2018

Timely service Steve did an excellent job at having the service done promptly on my vehicles. I have been a customer of Scott Clark Toyota since 1998 so I consider More

by Javncfun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
March 23, 2018

Excellent Pete , with a smile and a handshake , checked for me to see what else I needed at my request,,told me which coupon would save me the most. Advised me More

by Mott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2018

Quick review Marshall gave me the information I needed to ensure that my vehicle would be safe to drive. He understood my financial needs and worked with me. More

by Bb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2018

Good job They always do a great job with service. They are friendly and helpful. They always explain what is needed and what is optional and aren’t pushy. More

by TimHeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Archie Newton Jr.
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