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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,773 Reviews

2,773 Reviews of Scott Clark Toyota - Service Center

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February 17, 2024

The dealership was cooperative, came to me to discuss what do I need to replace in my vehicle, what is highly recommended by the dealership, the Toyota team More

by elhamraheem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Overby
February 17, 2024

We had our 15,000 mile check up on our 2022 Prius and we had a good experience. Marshall Moore was very courteous very nice and we were in and out of there in 50 minutes couldn’t be happier. Thank you to Ma More

by Cmh5169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

It was a quick service and nice employees. .answered questions I was concerned with to More

by Tonimorgan29@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Hall
February 09, 2024

Service department is very efficient and low pressure regarding suggested repairs. The waiting area is very nice and accommodating to those needing to work while waiting. More

by Michaelrrr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Overby
February 08, 2024

My first visit for service but it won’t be the last. Service manager Mona Metwally was very professional and knowledgeable. Service was completed in a timely manner. More

by dhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Metwally
February 05, 2024

They always take good care of me. Anytime I have service issues I go to Marshall and things get taken care of quickly and well. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Rashid Gregory was great. I brought my older Toyota in for service/inspection. Of course there were problems. Rashid kept me informed all along the way. Great job . Thank yo More

by Kjhburleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashid Gregory
February 01, 2024

Quick and easy process. Very helpful answering my questions and no surprises after the service. More

by Ricktucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Davis
February 01, 2024

Friendly and knowledgeable people that told me what needed done and then did it! Also had a shuttle service to pick me up when work was finished. More

by uherstruly55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Well to start with the maintenance managers seems indifference and careless about customer service. I have called multiple times and no one returns my calls. Also when I was at the service bay nobody More

by Nabil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Blackburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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