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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,752 Reviews

2,752 Reviews of Scott Clark Toyota - Service Center

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May 05, 2024

Service was awesome. Fast and efficient. Great communication. Kevin Murray was outstanding. Even took care of inspection I did not know was due. Also set me up for servic More

by Bds2877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Murray
May 05, 2024

Sales is fine but techniques are shady. Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trus More

by VN Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Archie Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laney Glosson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Metwally
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Service was wonderful and fast, but I still miss the donuts! I love that the waiting room is dog-friendly. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Excellent service! Marshall is great. We have 3 cars with Scott Clark and the service is amazing. More

by rtdinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hakim Dennis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Fluker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Courteous people that received us and also when we we paying our bill. Gentleman in the rental car area was very nice and helpful too! More

by xbarre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Services were performed promptly and completely. Professional and courteous customer care. Waiting area is clean with plenty of room for customers. More

by Scott R in NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laney Glosson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

First time visiting this Toyota dealer. Excellent, friendly customer service. Dealership was very clean and inviting, highly recommend for anyone looking for top quality service air vehicl More

by emdean704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laney Glosson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

I’m no longer going to ask for the free car wash. It just never happens. My advisors always ask for someone to do it but they just don’t do it. Otherwise fine. More

by Drivr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred 5 stars
April 20, 2024

Very friendly and professional service staff. Excellent service manager, extremely knowledgeable on all Toyota products and policies. Thank you. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Heather was my rep and she not only was pleasant, professional and courteous, but she got me out way before the estimated completion time of my maintenance. She also made sure that I was fully inform More

by m.silver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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