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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,751 Reviews

2,751 Reviews of Scott Clark Toyota - Service Center

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May 24, 2024

Poorly trained staff with little or no regard for personal property, who will not own up to their own mistakes. More

by jimmyb2276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Great customer service! ! Thank you Kevin for your help with my appointment on Saturday morning. More

by Andrea Oveisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

The check wait was a little extended, however once Fred started helping me everything flowed so smoothly. My car was serviced quite quickly compared to how busy they were. Fred was super nice and knowledge More

by dchrislynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Boyd
May 17, 2024

Service is great - was in and out quickly and only did what I asked them to do More

by Gmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laney Glosson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

I Billy Carroll was great! He took very good care of us! He explained everything to us and was very kind. I would highly recommend him as service advisor! More

by ggoodermote01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great service man that checked me in. Very nice waiting area. Thanks for the coffee More

by Michaelpresley1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Quick competent service. Good waiting room. Clean restrooms. Service writer efficient and professional. Free coffee More

by stephen.guthrie62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Murray
May 09, 2024

I have taken my car for service at this dealership for decades. Service is always reliable. Will continue to use this dealership when my car needs service. More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

I was waited on within a few minutes of my appointment time. The scheduled maintenance was completed on time and the car was washed before returning it to me. Very satisfied with the service department. M More

by Retired Navy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Service was awesome. Fast and efficient. Great communication. Kevin Murray was outstanding. Even took care of inspection I did not know was due. Also set me up for servic More

by Bds2877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Murray
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