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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,819 Reviews

2,819 Reviews of Scott Clark Toyota - Service Center

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July 29, 2025

Super service. Good communication. Service department is top notch. Waiting room very clean. Nice accommodations. Good Wi-Fi. More

by Don McHose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lola Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Arrived for appointment and was promptly greeted and entered into the service system. My car was serviced and returned to me in under an hour. They even washed my car! More

by Rmaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Spess
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Friendly staff. Very timely service. The waiting area is very clean and customer friendly. The experience was seamless. More

by chugga_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Spess
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

I purchased my Toyota Camry 18 years ago from this dealership and it’s still running strong! On my last maintenance visit, the service advisor who assisted me, Eric Miller, was awesome! He was knowled More

by Hiness77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

This dealership consistently delivers OUTSTANDING Service! There’s no other dealership that can compare with it. More

by Al Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Was told I had to buy a wiper for my car in order to pass its inspection. When I got my receipt, they put the customer requested and windshield wiper, and that was that true very disappointed with the servic More

by irmackiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Had warranty service and it was completed quickly and my Service Manager Marshall Moore was amazing. He is the ultimate professional. The Shuttle service was awesome too. Timely, neat, and prompt. I believe More

by imua360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill (Shuttle Driver)
July 04, 2025

While I was received very well , I have strong feeling that I was not treated well while delivering the car. Asst manager Roy who handled me went for other appointments and I have to reach multiple people More

by satheesh.masilamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laney Glosson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

This visit should have taken 1 hour but took more than 3 hours. Service quality has been getting worse, but I still am loyal since I’ve been going there for decades. More

by steven.g.ennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy
July 03, 2025

Had my car serviced on July 1, 2025. Mona was very helpful and courteous. I'm elderly and she patiently explained the what service had been done to my Toyota. Lovely gal. I give her More

by ellentbrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Metwally
5.0
This rating includes all reviews, with more weight given to recent reviews.
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