Scott Clark Toyota - Service Center

Every staff is nice and friendly. My service manager let me to know how long it’ll take to finish the service. However, the service was a lot longer than expected. My service manager let me to know how long it’ll take to finish the service. However, the service was a lot longer than expected. More

Billy Carroll the Assistant Service Manager was very professional. He updated me with every step of the process, since I was just in for a recall. He went out of his way to even check for another recall professional. He updated me with every step of the process, since I was just in for a recall. He went out of his way to even check for another recall on my Highlander, I didn’t know and had it taken care of. I love going to Scott Clark Toyota in Matthews, NC for their patience and professionalism. Thank you Bill for all you do! More

Eric was great. He was responsive and helpful. I am not thrilled with the dealership And the financial guy from the sale last march He was responsive and helpful. I am not thrilled with the dealership And the financial guy from the sale last march More

I have been a consistent new vehicle and service customer with three vehicles over many years. My new vehicle needed a tire noted during my repair service. As I explained my level of concern regarding this m with three vehicles over many years. My new vehicle needed a tire noted during my repair service. As I explained my level of concern regarding this matter, my service representative, Billy helped me to understand the issue in a patient and professional manner, showing excellent customer support. More

Service was professional. Sergio was very cool and explained what needed to be fixed clearly. He also was not pushy at all. He’s a great guy. 10/10 Sergio was very cool and explained what needed to be fixed clearly. He also was not pushy at all. He’s a great guy. 10/10 More

Laney and Mr Hood from the rental area were both amazing! !! Very professional and friendly. !! Very professional and friendly. More

Gave quick service and great advice on repairs! Excellent customer service by Eric Miller! It is my go to Dealership for my Toyota! Excellent customer service by Eric Miller! It is my go to Dealership for my Toyota! More

Appointment access is readily available. My assistant service manager, Laney Glosson, is awesome. She communicates well and clearly tells me her recommendations for my truck. Price of ser My assistant service manager, Laney Glosson, is awesome. She communicates well and clearly tells me her recommendations for my truck. Price of service is competitive. More

In and out quickly for routine maintenance, service tech very friendly and knowledgeable. Thank you very friendly and knowledgeable. Thank you More

Brought my Camry in for it’s 25,000 service check up. Laney was very helpful writing me up and calling me when my vehicle was ready to go! Will be back for an oil change at 30,000 miles. Laney was very helpful writing me up and calling me when my vehicle was ready to go! Will be back for an oil change at 30,000 miles. More