Scott Clark Toyota

This is regarding service at Scott Clark. Service here has gone down dramatically in the past 10-15 years. Last experience, my toyota was leaking coolant. they replaced the "upper hose" at an exor here has gone down dramatically in the past 10-15 years. Last experience, my toyota was leaking coolant. they replaced the "upper hose" at an exorbitant price. a few weeks later it was leaking again. this time they said it was the water pump and wanted about $1k to repair it. They did not mention that obvious fact that it had been replaced by another shop less than a year ago. When i mentioned that, the service rep stammered and stumbled over his words. I challenged as to whether the upper hose was replaced unnecessarily and again he looked uncertain and searched for a response. I decided to go to a private auto shop that i trust a lot but was further away. they took it in and said the radiator itself was the cause. They were really upset and how often other service shops lie to people, get them on the hook, and do 2-3 service jobs where only one was needed. There's more. The prior time I was in for service, they mentioned an item or two that needed to be done on inspection. I approved it. Then later when I probed about it, they acknowledge that it wasn't done because they saw a problem but rather they did it due to the mileage maintenance schedule (not even knowing or asking what I may have had done somewhere else). Summary: I do not trust Scott Clark service anymore and I recommend that if you use them, make them justify any work in their garage or with photos. More

Had a dead battery. Dealer took me right in and checked charging system to ensure all was good. People very friendly and professional. Clean and bright waiting area. Even washed my car which was a pleasent charging system to ensure all was good. People very friendly and professional. Clean and bright waiting area. Even washed my car which was a pleasent surprise. Dealer gets 5 stars. Disappointed in Toyota tho. Battery was 2 yrs old. 8,000 miles on car and battery dies? Not covered under warranty. Pretty sad. I was a devout Toyota fan but now disappointed in that the Rav4 is under powered and no bumper to bumper warranty on battery. More

Would never use another dealership. This is my third Toyota and would not go anywhere else. Toyota and would not go anywhere else. More

Great experience. Greg alder edge was helpful and everything was fast. They explained in detail. everything was fast. They explained in detail. More

Ok to anybody that is interested in having one of the best customer service experience’s ever at a service department than ask for Ryan Duffy for your next service at Scott Clark Toyota. This guy is seri best customer service experience’s ever at a service department than ask for Ryan Duffy for your next service at Scott Clark Toyota. This guy is seriously impressive. The level of customer service he provided was so friendly and courteous. Ryan provides a true “white glove” experience that is hard to find anywhere and I applaud him for such a great job. More

This guy is a clown, don't waste your time with him or this dealership. this dealership. More

Excellent service from Archie Newton at the service technicians at Scott Clark Toyota. Many thanks technicians at Scott Clark Toyota. Many thanks More

I have been a service customer since the 1980’s. Scott Clark Toyota service gas always been excellent. I also bring my Honda CR-V in for service. Marshall Moore is currently my service advisor and I am Clark Toyota service gas always been excellent. I also bring my Honda CR-V in for service. Marshall Moore is currently my service advisor and I am very pleased with his help. More

Nino was incredibly knowledgable and helpful! Helped to make the process seamless and enjoyable. Five star service, would 10/10 recommend! make the process seamless and enjoyable. Five star service, would 10/10 recommend! More

Billy did an excellent job in handling the problems I had with my Highlander. He and one of his service technicians doggedly researched and worked on my vehicle until they finally uncovered the problem and f with my Highlander. He and one of his service technicians doggedly researched and worked on my vehicle until they finally uncovered the problem and fixed it to my satisfaction. Billy exhibited exceptional skills as well as managerial prowess in his approach In tackling the unique situation and was very personable too! More