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Scott Clark Toyota
Matthews, NC
4,528 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,528 reviews
August 18, 2024
Archie is the most trustworthy service person I’ve dealt with EVER with Toyota. He treats me like his mom I feel. He doesn’t take advantage of me being a single female customer. with EVER with Toyota. He treats me like his mom I feel. He doesn’t take advantage of me being a single female customer. More
by cdstate
Employees Worked With
August 16, 2024
Know how hard it is to staff and retain employees, so sensitive to that. Suggest that the service and dealer management look at revising appointment spacing for customers. Appointment made in advance, sensitive to that. Suggest that the service and dealer management look at revising appointment spacing for customers. Appointment made in advance, arrived on time, counted 17 employees in the service area at their computers. 20 minutes later after arrived, while engine off in service line and waiting, was acknowledged and then vehicle taken for service. The employees I am sure were all busy doing their jobs, so made me think that appointment times need to be spaced further apart so that customers can arrive on time for their appointment and then vehicle service prep can begin soon after, as it was obvious that appointments are too many at the same time resulting in customer experience lessened. More
by Mkenney
Employees Worked With
Mona ?
August 16, 2024
Scott Clark rarely disappoints when it comes to top notch service! I love this place. service! I love this place. More
by plmcgriff
Employees Worked With
August 15, 2024
Very good service…. the only negative is that when I arrived is that nobody bothered to speak to me and I was only six feet from an employee that was just texting….maybe the only negative is that when I arrived is that nobody bothered to speak to me and I was only six feet from an employee that was just texting….maybe a bit of work for the PR category More
by laloyd1947
Employees Worked With
Employee name is not shown
August 13, 2024
Marshall Moore was very personable. Very busy but got me out as soon as he could. Very busy but got me out as soon as he could. More
by christineefird
Employees Worked With
August 10, 2024
The promise time of repair was accurate. . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape More
by ken.minyon
Employees Worked With
August 10, 2024
great work! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! More
by hanes.walker
Employees Worked With
August 10, 2024
Excellent service, thank you very much. I appreciate the cheerfulness of the employees. Thank you. I appreciate the cheerfulness of the employees. Thank you. More
by honoree_vets0i
Employees Worked With
August 06, 2024
One of the best dealership experiences of my life. I’m a customer for LIFE!!! I’m a customer for LIFE!!! More
by Tcopeland
