
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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My experience at Scott Clark Toyota was a very pleasant one. RG was very helpful and patient with a woman who has a difficult time making up her mind. I came from ordering a Prius from another dealer, bu one. RG was very helpful and patient with a woman who has a difficult time making up her mind. I came from ordering a Prius from another dealer, but found, after waiting over a month for my car, that I had been lied to repeatedly. In going to Scott Clark I immediately felt at ease and trusted RG and Marty who discussed my options with me. I received my new car in less than a week. It was detailed beautifully and sitting there waiting for me to pick it up. Everyone at the dealership was very friendly and helpful The dealership itself is beautiful. I felt I was dealing with people who were classy and ran a professional and classy business. I would recommend RG, Peter, and the dealership to anyone. More
Very professional salesman, great service, excellent follow-up. Sense of integrity and honesty we did not find in other dealerships when looking for our vehicle. We would highly recommend this young m follow-up. Sense of integrity and honesty we did not find in other dealerships when looking for our vehicle. We would highly recommend this young man. That was my husband's review. I absolutely agree. As a female, I feel he gave me the same respect and information he would have given my husband. That has not always been my experience at some of the other car dealerships. More
Our overall visit for our new Prius was awesome. Everyone who helped us was so nice. Down to the girl who helped show me how to use the car. She is a techie genius. My car was perfect when I got Everyone who helped us was so nice. Down to the girl who helped show me how to use the car. She is a techie genius. My car was perfect when I got it. Just what I wanted. In the last two days I have grown used to driving it and find it just like any car. Fast, easy to park, easy to back up in. Just everything even setting up the Satellite Radio and Map operation to setting stations, putting CD's in. Everything is user friendly. I love everything abou the car. I cannot think of one thing I am unhappy with. The 50 MPG is my biggest gain. All of the driving I have done and my fuel level has not moved yet from full. That is the greatest for me. I used to watch my fuel level go down in my Odyssey Van. Even though it was a great car too, the gas mileage was only about 20MPG. Thank you for everything and now I also have the warranty on my car forever. That too is worth the small price I had to add to my payment. Just knowing I can always get anything looked at or taken care is a real relief for me. Keep up your great customer service. It made my visit so much more than I ever imagined. I believe the finance man's name was Carlos, but not sure. He was very proficient at his job. I was impressed as I was an accountant for 34 years before retiring and he really knew what he was doing and also very knowledgeable about the warranty decisions etc. Thanks Scott Clark Toyota for everything. More
Went on line to puchase Tacoma truck Toyota of Lake Norman showed they had color I was looking for, when I went there they did not have and could not get for me. Went on line after to Scott Clark they Norman showed they had color I was looking for, when I went there they did not have and could not get for me. Went on line after to Scott Clark they did not have on lot but contacted me said could get it in 3 days. Made the entire deal over the internet and email. Went in test drove one and purchased on spot all in less than 1 hour. My type of dealership. More
The overal experience was pretty good. My only complaint is that the finance department is lacking in customer service. For Example: I have been waiting for an answer from the Finance department letting me is that the finance department is lacking in customer service. For Example: I have been waiting for an answer from the Finance department letting me know the bank financing my loan. I need the information to know what the APR will be and for insurance purposes. All in all, the dealership was pretty good. More
Roy is top notch. Great guy The entire dealership needs to be commended. We have purchased three new cars now within the last couple months. I would recommend your dealership to anyone. Course wit needs to be commended. We have purchased three new cars now within the last couple months. I would recommend your dealership to anyone. Course with the economy, surprised your prices weren't better. More
We had a great experience with Scott Clark Scion. Jose was a great salesman who spent a lot of time answering our questions and allowing us to test drive several different cars to find just what we wanted was a great salesman who spent a lot of time answering our questions and allowing us to test drive several different cars to find just what we wanted. We was very thorough and very knowledgeable about the whole car buying process. We also appreciated that he was not a high pressure salesman. The eveing after buying our car, we had some questions. We went back to the dealership the next day. Jose was not working that day so we met with Marty and Mike. They answered all of our questions and, in a good way, would not have us leave the dealership until all of our questions were answered and we were 100% happy with our purchase. They appreciated that buying a car these days is a significant financial investment and they wanted to make sure we got the best car and the best deal for our money. Would definitely buy from Scott Clark again and would recommend them to anyone looking for a car. Also, the life time power train warranty is a great no cost extra that this dealer offers. It makes the choice of buying a car easier knowing that there is an extra layer of protection in place! More
From the moment I walked in the door till I drove off with my new vehicle my experience was the best I have ever had with a car dealership. Mr. Mendler was courteous, polite and very patient with my ques with my new vehicle my experience was the best I have ever had with a car dealership. Mr. Mendler was courteous, polite and very patient with my questions and indecisiveness. He explained carefully all the features of each vehicle I test drove. We were able to reach an "out the door" price without all the hassles I have experienced with previous car purchases. Once my vehicle was delivered Mr. Mendler made sure I was comfortable with all the technology that I was unfamiliar with. I would definitely use this dealership again and will recommend it and Mr. Mendler to my friends and family. More
I was very pleased with the service and the consideration given by all employees at Scott Clark. They were appeasing to my wants and needs and also able to work with me on a number of things - esp price - t given by all employees at Scott Clark. They were appeasing to my wants and needs and also able to work with me on a number of things - esp price - that other dealers did not seem to want to even talk about - or said it wasn't feasible. They gave me space to make my own decisions and I didn't feel like I was pressured or "talked into" anything. They were even especially helpful in follow up and took care of everything including my insurance matters. I am very pleased with the service and will definitely refer/return to the dealership! I came from another Toyota Dealership in the area because I was very dissatisfied with their service and approach of selling me a car. I was pleasantly surprised that the Scott Clark employees were the total opposite and very nice and helpful to deal with. I highly recommend this dealership to anyone looking for a new Toyota or other used vehicle! More
I think Roy Hamilton is an excellent salesperson. Neither of us wasted each other's time, and we both had give and take. This is the 2nd and 3rd cars I've purchase from him. I would recommend him h Neither of us wasted each other's time, and we both had give and take. This is the 2nd and 3rd cars I've purchase from him. I would recommend him highly. The dealership is very well run. My wife has had her Sienna serviced there for 3 years and it has always been a good experience. More