
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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What a great experience! I received nothing but honesty from these folks, even if it wasnt really what we wanted to hear. during test drives and paperwork, my wife and I never felt pressured at all, leavi from these folks, even if it wasnt really what we wanted to hear. during test drives and paperwork, my wife and I never felt pressured at all, leaving the decisions in our court. Chris, RG and Peter wereas helpful as can be! More
The salespeople spent a long time with us (over 5 hours) and helped us understand the difference between models. We also were encouraged to drive a hybrid to understand the difference in the ride. Tim Now and helped us understand the difference between models. We also were encouraged to drive a hybrid to understand the difference in the ride. Tim Nowell was very knowledgeable about the models we were looking at and the competition. He was able to answer all our questions. Jimmy Cline was helpful in constructing the deal and explaining the models, also. The finance managers were good at explaining the various options and agreeing on a rate. Jessica was absolutely terrific in explaining all the features of the SUV and in fact, spent an extra day with us going over the technology. A very good experience which makes us love our Highlander even more. More
Dave McAlister helped us find the perfect mini-van to meet our needs within the constraints of our budget. He is a true professional and very warm and friendly! He definitely went the 2nd (3rd and 4th) meet our needs within the constraints of our budget. He is a true professional and very warm and friendly! He definitely went the 2nd (3rd and 4th) mile for us this afternoon. He answered all of our questions and was very helpful and patient. We felt like we were being treated as friends! He was patient and never acted "put out" with our many questions and requests. His integrity was evident. I will seek him out again when it is time to purchase another vehicle. He served us very well! More
At a car dealer I'm used to seeing salesmen ready to pounce on a potential car buyer but in this case I had to ask for help at about 6:30pm on a Friday. Seems the clunker program has had Scott Clark Toy pounce on a potential car buyer but in this case I had to ask for help at about 6:30pm on a Friday. Seems the clunker program has had Scott Clark Toyota pretty busy. Jose Hernandez was asked to help me and he did a fine job from start of me just wanting to look at a Scion xB to finish of me buying one under the clunker program. It was easier for Jose and me since the Scion price is non-negotiable. The ridiculously high documentation fees dealers want to charge these days ($599) was a point of negotiation, however, and that went pretty smoothly with Jeff. There was no high pressure at any time, even when extended warranties were presented to me by Carlos the finance guy. I declined as I've found Toyota makes a quality product. More
I would have given the overall experience a GREAT except for the experience I had with the Finance person. I had a misunderstanding with the individual about timing of how long he would hold my check until for the experience I had with the Finance person. I had a misunderstanding with the individual about timing of how long he would hold my check until I could get the funds transferred between banking institutions. Otherwise, Tim Wright was wonderful and very customer service great. More
Robbie was wonderful. I wanted a specific color of a Toyota Highlander and Robbie worked very hard to get me the car that I wanted. He was very patient and diligent about finding the car with the optio Toyota Highlander and Robbie worked very hard to get me the car that I wanted. He was very patient and diligent about finding the car with the options that I wanted. He also did not pressure us. The day that we originally went in and worked with Robbie, he knew we were not in the market to buy that day (we didn't have our trade-in with us). He still spent about 3 hours with us test driving different cars. More
I came in July 31, 2009 to look at new cars, preferably a hybrid Camry or Prius. I quickly realized that I could not afford either at this time. Tim was very understanding, worked very hard to help me find a hybrid Camry or Prius. I quickly realized that I could not afford either at this time. Tim was very understanding, worked very hard to help me find a car that I could afford. The biggest thing is that he listened to me, my concerns and what I could do financially. He was extremely patient and took whatever time needed to make sure I was getting what I wanted. This is the second car I have purchased at Scott Clark Toyota in the last 12 months and I have all my service done at this dealership. I will continue to do so because of Tim Wright and Janet, the service advisor that I use when my car needs to come in for service. Also enjoyed meeting Mr. Mayo in finance. He was very helpful. Good Job!! Harry B. Chilcot Matthews, NC More
This was the first time that I have dealt with Scott Clark's Toyota. I was very impressed with the service that we received. The sales person and finance manager were wonderful to work with at the dea Clark's Toyota. I was very impressed with the service that we received. The sales person and finance manager were wonderful to work with at the dealership. I will definitely go back in the future. More
The experience was great. David Kumer was very helpful and willing to go behind the call of duty. Hilary Key also was very helpful showing me the internal parts of the car. Everyone I meet with at your de and willing to go behind the call of duty. Hilary Key also was very helpful showing me the internal parts of the car. Everyone I meet with at your dealership was very professional and kind. Thank you More
We were pleasently surprised with my experience at Scott Clark's Toyota. Everyone we dealt with was friendly, knowledgeable, and courteous. We did not feel there was significant pressure placed on us to com Clark's Toyota. Everyone we dealt with was friendly, knowledgeable, and courteous. We did not feel there was significant pressure placed on us to complete the purchase. We were exceptionally please with the outstanding customer service from our sales associate, Allen Horton. Allen was very patient and helped us through several different scenarios to complete the purchase. Allen also demonstrated exceptional quality of work and attention to detail. He was very friendly and worked very hard to accomodate our requirements. We were very happy with the final price of our new vehicle and felt it was extremely competitive. Our overall experience was tremendous and we will recommend to our friends and family that they seek out Allen Horton and Scott Clark's Toyota. More