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Scott Clark Toyota
Matthews, NC
4,544 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,544 reviews
July 09, 2009
I purchased a 2007 used Pontiac Torrent on June 6, 2009. I received excellent service from Mike Black. A month later, I noticed the tires were worn unevenly. On a Saturday I reluctantly went back to the de I received excellent service from Mike Black. A month later, I noticed the tires were worn unevenly. On a Saturday I reluctantly went back to the dealer thinking they would tell me I was out of luck, but immediately, Steven Peka assured me that safety was a #1 concern, and to bring the truck in to the service area on Monday. They agreed that the tires were not up to Scott Clark's standards, and replaced the tires. I left the car Tues. pm, picked it up Wed afternoon. I am soooooooooooo happy that they proved me wrong. I bought a Corolla there 3 years ago, came again, and will continue to do business with them in the future. Thanks guys!!!!!!! More
by tbaltazar
Employees Worked With
Mike Black, Steven Peka, Archie in Service, Mike Black
July 09, 2009
I had a great overall experience with Scott Clark's Toyota in purchasing a new car. The sales person, Lance Black, was very prompt and courteous with the entire process. He took the time to answer al Toyota in purchasing a new car. The sales person, Lance Black, was very prompt and courteous with the entire process. He took the time to answer all questions and concerns thoroughly. Would highly recommend this dealership based on the great customer service I've received. More
by carRtr09
Employees Worked With
Lance Black
July 09, 2009
I live in Maryland. I completed an exhaustive search for a specific 2009 Sienna that had all of the options I wanted and found it at Scott Clark's Toyota as a result of the work done by Lance Black. He was a specific 2009 Sienna that had all of the options I wanted and found it at Scott Clark's Toyota as a result of the work done by Lance Black. He was professional as well as personal. Even though I had not met him in person, I felt instantly comfortable with him. He worked very hard to find me the model I wanted and continually kept me in the loop along the way. When the right vehicle was found and a price for it was agreed upon, I flew down from Baltimore to Charlotte. Upon my arrival, Lance was waiting at the airport in his personal vahicle, to pick me up and take me to the dealership because he didn't want me to have to pay the substantial taxi fee from the airport. While at the dealership, I was treated with the same professionalism and personal care from the entire staff as I had experienced with Lance up to that point. The transaction went well and I drove home to Maryland in my new Sienna. I could not have been more pleased with my buying experience. I only wish I lived in the area to take advantage of their service department! Mark C. Rossi More
by markrossi
Employees Worked With
Lance Black
March 03, 2008
Well, what can I say...i walked away with a nice xmas gift for myself. I had to convince three guys into letting me buy the 4runner for the price i got it for. The salesman, his manager and the gener gift for myself. I had to convince three guys into letting me buy the 4runner for the price i got it for. The salesman, his manager and the general manager (marty i think) were courteous to say the least....im surprised that they didnt throw me out for the price i was bargaining for!! well..we met halfway LOL.. Good customer service, nice people and good cars...cant go wrong. More
by toffycoffy
Employees Worked With
3
