Scott Clark Toyota

Everyone associated with the dealership was professional and friendly. The salesman Mr. Santoro and the finance person Mr. Moreno were a delight to deal with. The only negative was that the original R and friendly. The salesman Mr. Santoro and the finance person Mr. Moreno were a delight to deal with. The only negative was that the original RAV4 I chose, test drove and selected to purchase had ALREADY been sold. I should not have been allowed to test drive that vehicle. The RAV4 I did purchase was my second choice - should have been better handled. Otherwise, everything else was above satisfactory. More

This facility is definitely oriented to wow the customer and be a incredible showcase for Toyota vehicles. The customer service along with the sales staff is great. They worked with me and my husband to c and be a incredible showcase for Toyota vehicles. The customer service along with the sales staff is great. They worked with me and my husband to come to a price we could afford (0% financing didn't hurt!). The business runs like a well-tuned machine with friendly and knowledgable parts. Along with all of this we received a well-known brand car for reliablility, performance and safety. I would definitely recommend Scott Clark's Toyota! More

I bought my new 2009 Toyota Camry SE from George Athens and he made the buying experience easy, he wasnt like the typical car salesman that pushes you into something. He was very accomodating as far as fig and he made the buying experience easy, he wasnt like the typical car salesman that pushes you into something. He was very accomodating as far as figuring out exactly what type of vehicle best suited my needs. I was comparing a few different models and he gave me consumer information on all of them to make the right decision. I would defenitely buy from George and Scott Clarks Toyota again. I also brought my car in for the first service and found the service department to be awesome as well. If you want a first rate experience in car buying I would look no further. More

I have returned to purchase a total of 7 vehicles from this dealer for my personal use. I will be a repeat cutomer again in the very near future. Furthermore, "Word of mouth" is the most powerfull advert this dealer for my personal use. I will be a repeat cutomer again in the very near future. Furthermore, "Word of mouth" is the most powerfull advertisement. I have sent untold amounts of people to this dealership and at least 14 have purchased new and used vehicles. I should bring Mr. Philip Stroup, Mr. Marty Abernathy, Mr. Robby Pryor, Mr. Jim Kline, Mr. Pete Moreno, and on and on. The entire staff is to be credited for this. No one alone can stand out, they are a TEAM! Feel free to contact me if you have any questions 704 258-5359 Garland B. Phillips III More

Very good buying experience. I first contacted Scott Clark's via a request on Edmunds.com for an internet price quote. I immediately got a call and was emailed a quote with car specifications. Also, t Clark's via a request on Edmunds.com for an internet price quote. I immediately got a call and was emailed a quote with car specifications. Also, the fact they use Edmunds tells me they realize people do their research prior to car buying so they do not come at it from an angle that potential buyers are uneducated about what they are doing. I got very good answers to my questions and inquiries. Everyone we encountered at the dealership were very friendly. Even the people we met in passing who were not involved with our transaction. It was a very good overall buying. More

lots of cars to choose from. great customer service from walking into the doors until we drove off the lot in our new car!!!! very pleasant experience. we definitely plan to buy again from scott clark toy walking into the doors until we drove off the lot in our new car!!!! very pleasant experience. we definitely plan to buy again from scott clark toyota. would recommend this dealership to anyone!!! More

Dear Barbara: Thanks so much for your assistance in Dear Barbara: Thanks so much for your assistance in our purchase of the new Toyota Tacoma. You and David made this a very pleasant experience. At Dear Barbara: Thanks so much for your assistance in our purchase of the new Toyota Tacoma. You and David made this a very pleasant experience. At first, we were a little skeptical about makiing a deal this large on line without even seeing the truck, but everything went very smoothly and we are both pleased with the transaction. Over the years, we have purchased several vehicles and have never had such a pleasant experience. The short amount of time involved in waiting, signing papers, etc. was absolutely incredible. But the best part of the entire process was having such nice, courteous, caring people like you, David, Devon and Peter taking care of everything. It was truly a wonderful thing to meet such friendly people. You all made us feel that we were the only ones you had to take care of that afternoon and that you had nothing more important to do. We were blown away with the customer service!!! Barbara, it was so sweet of you to call Saturday night to see if we made it home OK and we did, but it was too late for us to return your call. We made several stops on the way home or we would have been here when you called. Thank you for caring. We wish all of you the very best in life and I just know that we will be seeing and talking to you guys again in the future. Thanks again for all your assistance. Mike and Diane Williams More

I had previously submittted a negative review of this dealership after a very difficulty encounter with the servive department of Scott Clark Toyota and I must say I was very surprised when I noticed tha dealership after a very difficulty encounter with the servive department of Scott Clark Toyota and I must say I was very surprised when I noticed that the Managing Partner actually took the time to not only read, but to respond to my commments here on Dealer Rater. Amazing still is how quick he responded, it was only about 40 minutes. That is obviously someone who cares what people think about his place of business and its reputation. After speaking with Mr. Cady and explaining my encounter at his dealership, he came up with an acceptable resolution to the issues I had and immediately rectified the situation as best he could. He also assured me that he was using my particular encounter and how I felt about it as a training tool to improve his overall customer service at his company. He knows he cannot please everyone, however he believes everyone does matter and deserves a chance to be heard. This is not an unapproachable Managing Partner, he wants and invites a relationship wiht his customers. He has given me hope that business/individual ethics are not dead in the world yet. I have nothing but respect for someone like that and for that reason alone I will recommend this dealer to others as long as Mr. Cady continues to take this type of stance. More

It was the last day of Cash for Clunkers. Considering this fact we we're given excellent service that day. When I went back a few days later they were just as considerate and helped me with a small prob this fact we we're given excellent service that day. When I went back a few days later they were just as considerate and helped me with a small problem I was having with BlueTooth. It is one of the most beautiful dealerships I've ever been in and really enjoyed our experience and we're loving the new Venza,Toyota. More

My wife and I purchashed a 2010 Camry on 8/15 and a 2009 Tacoma on 8/22. We were extremely please with the customer service we received from Allen Horton, Tony Lowder, and Marty. This is the first dealers Tacoma on 8/22. We were extremely please with the customer service we received from Allen Horton, Tony Lowder, and Marty. This is the first dealership that we have purchased a vehicle from that we did not feel pressured to buy anything. We feel that there has even been a friendship established. I do not recall the delivery staffs names we were served by, but they were equally as friendly and professional as the other staff. Allen Horton, even sent follow up e-mails on both of our vehicles and has called me to make sure all was well. This is customer service beyond anything I ever expected. My wife had to take the Camry to the service department for a noise coming from the front while making a turn. She made an appointment for 1:00pm. The service department was prompt and corrected the problem. The service manager that served my wife even spoke to me on the phone as he was checking the vehicle in. Over all, we are very satisfied with Scott Clarks and will purchase from this dealership again if the need arises in the future. More