Scott Clark Toyota

Jose was very knowledgeable, polite, honest and patient with us, answering all of our questions and walking us through the road tests. Most importently, when there was a problem (wrong car delivered....no with us, answering all of our questions and walking us through the road tests. Most importently, when there was a problem (wrong car delivered....not Scott Clark's fault), he worked diligently to solve the matter to our satisfaction. He's the best sales rep I've ever worked with on a car purchase. Todd was efficient and helpful as he walked us through the mass of paperwork, pointed out things I hadn't known or considered, and was pleasant throughout. More

As always Pete is awesome! Had the tires rotated and oil/filter change....good to go! Pete gets it taken care of when he says he will. I really appreciate the fact that Pete treats me as a person and n oil/filter change....good to go! Pete gets it taken care of when he says he will. I really appreciate the fact that Pete treats me as a person and not a number. I couldn't ask for a better Service Advisor....I try to make sure Pete is there before I bring my vehicles in! More

I brought in my 2005 Toyota Camry to trade in for a new car. I first bought the Corolla, but I realized that it didn't have enough room, so I went in to exhchange the Corolla for a Camry. The finance perso car. I first bought the Corolla, but I realized that it didn't have enough room, so I went in to exhchange the Corolla for a Camry. The finance person was very diligent in working with me to get a good and fair deal. More

Very personal, very friendly, very open to listening to our needs, not just trying to sell us what they had. I suggest they work with the reception desk folks, who did not seem to have the same commitment our needs, not just trying to sell us what they had. I suggest they work with the reception desk folks, who did not seem to have the same commitment to customer service as everyone else at the dealership did. More

I'm 82 yrs.old and I have purchased about 4 new vehicles I'm 82 yrs.old and I have purchased about 4 new vehicles in my life-time of buying cars. During that time, I have dealt with quite a few car salesma I'm 82 yrs.old and I have purchased about 4 new vehicles in my life-time of buying cars. During that time, I have dealt with quite a few car salesman dickering back and forth, trying to get the best trade that I could. Most of these experiences did not turn out to well, until I went to Scott Clark's Toyota in Charlotte,N.C. No other dealership has treated me and my wife more nicely. Mr. Robbie Cook was the first salesman that took great care of us in showing us the Toyota Highlander Limited in all respects, and taking us for a ride and drive. Later on, Mr. Marty Abernathhy was called in on the negotiations of making the trade. We three finally came to a satisfactory deal with both parties.On December 23,2009 I took possession of a 2010 Toyota Highlander Limited. Before I drove off the lot, Mr. Cook,Mr.Abernathy and another gentleman all showed me and my wife how all of the buttons,whistles and gadgets operated. That took almost an hour, and all of them were real patient, in working with us. To those of you that are seeking to trade or buy a new vehicle, I highly recommend Scott Clark in Charlotte. You will be greeted with a lot of respect in meeting your desires for the vehicle you are looking for. Please ask for Mr. Robbie Cook or Mr. Marty Abernathy personally. They'll treat you with the respect you deserve. Herman F. Walker Lowell,N.C. More

Curtis was very attentive to my requests. He was honest and straightforward during the negotiations and about my option. I didn't know feel pressure to buy a new car for his benefit alone. I felt he was in and straightforward during the negotiations and about my option. I didn't know feel pressure to buy a new car for his benefit alone. I felt he was intuned to my objectives and wants for the visit. In turn I left the dealership with my objectives met and with the car I wanted at a reasonable price. More

RG and his team at Scott Clark did an awesome job making RG and his team at Scott Clark did an awesome job making our purchase a pleasant and awesome experience. I would highly recommend this dealer to any RG and his team at Scott Clark did an awesome job making our purchase a pleasant and awesome experience. I would highly recommend this dealer to any of my friends. I travelled 2 1/2 hours (each direction) across state lines to purchase from Scott Clark, and RG Gunderson. More

I purchased a new Scion TC in June and a used Corolla in December 09. I drove 37 miles, past other dealerships to get to Scott Clark. Robbie Cook is an excellent salesman. He returned my calls promptly. December 09. I drove 37 miles, past other dealerships to get to Scott Clark. Robbie Cook is an excellent salesman. He returned my calls promptly. When I came in to test drive he had the car ready to go. Once the purchase was complete,he had the cars fueled and ready to go. I recommend Robbie Cook and Scott Clark to everyone. More

Good service, very knowledgable of the vehicle we bought. Would have liked to see a little more play in the price that we paid. Overall great experience. Greg was very helpful and Larry helped us get a lower Would have liked to see a little more play in the price that we paid. Overall great experience. Greg was very helpful and Larry helped us get a lower intrest rate as well. Went back a week later for service and it was completed to exceed my expectations. Thanks More

Our experience at Scott Clark had 2 very distinct levels: (1) excellent with the salesman and (2) horible and extremely frustrating with the Sales "Manager". The former was a true pro, knew his product, neve (1) excellent with the salesman and (2) horible and extremely frustrating with the Sales "Manager". The former was a true pro, knew his product, never had the hint of "rush" or "buy now" and did an overall superb job. However, Jimmy ____ the Sales Manager was COMPLETELY different. After spending several hours with the salesman and ultimately deciding on what car we wanted, we were provided a price (although before any negotiation) but because it was dark outside, we stated that we'd be back the next day because (1) my wife does not drive after dark so she could not test drive it (the car was for her)and (2) we wanted to see the mint green color in the day light. As apparently required, the salesman advised the Sales Manager to that effect and then, without any request on our part, the manager came over, sat down AND DRILLED US FOR 20 +/- MINUTES without mercy despite explaining repeatedly about my wife's medical condition and desire to see the car in day light. He could not care less!! All he could do is hammer away over and over with the old "what can I do to close the deal tonight" because - ostensibly- his group had a deadline THAT NIGHT in order to win a financial award ....blah, blah, blah. Yes. he did lower the price somewhat, and wore4 us down to the point we took the vehicle home that night with the option to return it the next day for any reason. And, as it turned out, there in fact was a legitamate resson we did NOT accept that car and ultimately turned it in but purchased a simialr one from Scott Clark Toyota at th eend of the week (but not because of any additional concessions but just that the so-called Sales "Manager" was not involved in any manner whatsoever. It was an exhausting, pathetic experience and as such we will NEVER do business at Scott Clark Toyota IF that particular individual is any where near my face. Period. Everyone else at the dealership is absolutely first class and a pleasure to do business with. The new facility is truly state of the art and our Camry is fantastic. I would hihly recommend that greg Z. be considered for anyone's vehicle purchasing needs. More