
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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In Short, There are 3 reasons why I chose scott Clark Toyota #1 Billy Carroll- The Greatest Service Manager- Period #2 Tim Wright- An Excellant & Honest Salesman #3 The Service that I have received Toyota #1 Billy Carroll- The Greatest Service Manager- Period #2 Tim Wright- An Excellant & Honest Salesman #3 The Service that I have received in the past( AWESOME). The way Scott Clark does Business should be a Model for others to follow. They are the very Best in every way. More
My wife and I have always dreaded going to a dealership to buy a car. It usually takes hours to complete a deal,which we usually have to grin and bear it, but I needed a car for work, so the time had come to buy a car. It usually takes hours to complete a deal,which we usually have to grin and bear it, but I needed a car for work, so the time had come to venture out and make a purchase. We saw a used car on the Scott Clark website that fit the bill perfectly, so we made their Dealership our first stop. As it turned out, it was our only stop. Not only was the car perfect for what I needed, but our salesman Curtis handled the deal quickly, professionally, and with the skill and decourm that you always hope you will get when buying a car. We came away satisfied knowing that we not only had purchased the right car, but we had also chosen the right dealership, salesman, and support staff that you can only hope to find when shopping for a car. I would recommend them highly to my family and friends. More
We have been very happy with our toyota and the service we receive at Scott Clark's. Pete has always helped us out and gotten things done quickly. The new facility is very nice and has a great waiting ar we receive at Scott Clark's. Pete has always helped us out and gotten things done quickly. The new facility is very nice and has a great waiting area, although, we never wait long anymore when coming in for service. We would recommend this dealership to anyone in the market for a toyota. Thank You More
My husband and I visited several dealerships over several weeks in the Charlotte area before ending up at Scott Clarks Toyota. Quite frankly, we were considering delaying a purchase because we were unimpress weeks in the Charlotte area before ending up at Scott Clarks Toyota. Quite frankly, we were considering delaying a purchase because we were unimpressed with the integrity of the dealerships we visited and their lack of knowledge of their own products. Some dealerships didn't even have the types of vehicles we were interested in demoing on the lot. At Scott Clarks Toyota, everyone from the sales team, finance office, to the personnel who familiarized us with the operation of our new Venza were knowledgable, and treated us as if we were the only customers at the dealership that day. And, the selection was fantastic! The buying process was efficient and easily understood, the facilities clean and comfortable. Todd Goodman, the finance manager, was a pleasure to work with to secure the right financing and warranty options. This is a dealership where we can have a long-term customer relationship, and that is why, for the first time ever, we recommended a dealership and Phillip Stroup and Phil Pogini to a friend. The bottom line is anyone interested in purchased a great product from a reliable source should skip the wasted time and anxiety of visiting other dealerships, and visit Scott Clarks Toyota first. As for Phil Pigoni and Phillip Stroup and you can't go wrong. More
We needed a van for our daughter who had become physically handicap during an accident in the summer. Although we had an appointment with Tony, he was not ready to provide us with the service we ex physically handicap during an accident in the summer. Although we had an appointment with Tony, he was not ready to provide us with the service we expected during our visit; however, Jimmy (GM), Steve (Used Cars), and other sales agents provided exceptional service to cover the unexpected gap in service. Customer service rating would have been marked as great which would have pushed the overall rating to great had this not happened. We have purchased our last two vehicle from Scott Clark's Toyota, even though it is further (by 30 miles) than the closest Toyota Dealer, because they try to make your purchasing experience great. I would continue to recommend friends and family to them because there is no unnecessary haggling. You get straight forward information without wasting your time. More
The reason for the wonderful rating is because Tony was an excellent salesman. He went above and beyond to get me in my new car. He was very friendly and made my feel comfortable. I had been to two othe an excellent salesman. He went above and beyond to get me in my new car. He was very friendly and made my feel comfortable. I had been to two other car dealerships and they all said they could get me in a new car around the monthly payments that I needed. This was not the case at those two dealerships. I am glad that I stopped by this dealership because the service that I received far exceeded my expectations. Todd was also very friendly and provided great information regarding the additional options available. He stressed the importance of having gap insurance and explained that option in great detail. Thanks for the wonderful experience!! More
Nice friendly people. Great warranty from Scott Clark dealership. Very informative sales staff. There were lots of different styles and colors and accessories to choose from. The showroom was very clean dealership. Very informative sales staff. There were lots of different styles and colors and accessories to choose from. The showroom was very clean and comfortable. I will feel very comfortable and safe in coming back for service work. This was the best dealership experience I have ever had. More
roy hamilton is the best sales person! he is not pushy at all and makes you feel very comfortable there was no haggaling prices Marty Abernathy gave us the best deal possible and Peter Moreno did our paper w all and makes you feel very comfortable there was no haggaling prices Marty Abernathy gave us the best deal possible and Peter Moreno did our paper work and i will refer everyone i know to scott clark toyota. More
I went into the dealership just looking and wasn't really looking to buy for another few months. Roy came out and greeted me and was very kind and considerate and then he took me inside to get a brosure on t looking to buy for another few months. Roy came out and greeted me and was very kind and considerate and then he took me inside to get a brosure on the tacoma[no pressure]. Roy introduced me to Marty who is also a very nice man. Marty asked me if I really liked the truck and I said yes. Then he asked me if I had 15 minutes to spare and I said yes. In about 12 minutes they came back to me with a deal I could not refuse. No haggling, just an outstanding deal right up front I couldn't believe it. I have to say that I have purchased a few cars in my life but these guys are the best. My wife and I moved to North Carolina in 2008 and I have never owned a toyota before but you can bet Scott Clark will take care of Martin & Pamela Craddock from now on. It was the best car buying experience ever! More
Jose was very knowledgeable, polite, honest and patient with us, answering all of our questions and walking us through the road tests. Most importently, when there was a problem (wrong car delivered....no with us, answering all of our questions and walking us through the road tests. Most importently, when there was a problem (wrong car delivered....not Scott Clark's fault), he worked diligently to solve the matter to our satisfaction. He's the best sales rep I've ever worked with on a car purchase. Todd was efficient and helpful as he walked us through the mass of paperwork, pointed out things I hadn't known or considered, and was pleasant throughout. More