Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,528 reviews
the experience of buying a car was made better with the people at scott clarks toyota. we were taken care of through the whole process. the people were friendly, and the prices can't be beat!! I would defi people at scott clarks toyota. we were taken care of through the whole process. the people were friendly, and the prices can't be beat!! I would definitely recommend this dealership to all my friends! More
Last week I drove from my home in Raleigh,NC to Toyota of Goldsboro (50+ miles away) to purchase a 2010 Corolla-S from Tim Woodard. Unfortunately, the deal we agreed upon the previous night was NOT the one Goldsboro (50+ miles away) to purchase a 2010 Corolla-S from Tim Woodard. Unfortunately, the deal we agreed upon the previous night was NOT the one he offered. Instead, he had done some "creative math." Even though I agreed to $13,000 as the trade-in value for my '09 Corolla ($800 less than the Blue Book value), I was not willing to agree to a new car loan that would cost me almost $4,000 more than we had discussed. After a lenghty high pressure job by Mr. Woodard and another salesman, the best they could offer was a trade DOWN to a Yaris with payments only a "little more" than we had agreed upon. This was actually laughable because Mr. Woodard knew that the ONLY reason I was purchasing a new car was to have a vehicle with power locks. Unfortunately, I'd been unable to teach my autistic daughter how to lock the doors of my '09 Corolla and I was concerned about her safety. After leaving the dealership I went home and got back on the internet and "discovered" the Scion tC. After a week of researching deals locally and across the state, I wound up talking to Mike Black at Scott Clark's Scion/Toyota. Even though I knew I looked pretty juvenile, I asked him to PROMISE me that the deal we agreed upon via phone would be honored if I drove the 155+ miles to Scott Clark's the following day. After a a sleepless night and a 3 hour drive, Mike greeted me with a warm hello and a handshake. In the next second I found myself blurting out "Mike, PLEASE tell me there are no surprises." Once again I looked like a juvenile in a 56-year-old body, but taking the risk of looking ridiculous was well worth it. Every aspect of our deal was honored in a very professional manner. Since Scott Clark's has made the car buying process very efficient by having different people handle specific details, I had the pleasure of working with several other employees--enjoying every aspect of our dealings. The end of the story is that I look forward to visiting Scott Clark's in a few years to buy another car. I'm also looking forward to my next visit to the beautiful mountains of North Carolina so I can once again buzz around the back roads like I did for nine years in my Celica. More
This was by far our best car buying experience. Ben had excellent product knowledge, a professional way about making sure we were getting what we wanted and overall a pleasure to work with. he located the excellent product knowledge, a professional way about making sure we were getting what we wanted and overall a pleasure to work with. he located the car that we wanted and followed up at every step along the way until it was delivered. More
Our sales consultant, Jose H., is a wonderful representative of this dealership. He created an excellent first impression: he listened to our wants and needs, he new the inventory in detail, and representative of this dealership. He created an excellent first impression: he listened to our wants and needs, he new the inventory in detail, and while he encouraged us to make the purchase from Scott Clark Toyota, he did not apply the high pressure tactics that make people dread purchasing a car. We will highly recommend him to our friends and co-workers. We also dealt with Stephen P., Jeffrey S. and Steven C., all of whom worked hard along with Jose H. to encourage us to make our purchase from Scott Clark Toyota. At the end of the day, they made us a deal we couldn't refuse. Our finance representative was Ray C. He approved our financing in a timely manner and assisted us efficiently through the document execution. Our only negative comment would be the overabundance of pressure we felt to agree to execute a maintenance agreement in addition to everything else. We listened to the initial pitch regarding agreement options, as we appreciate that the fact that it is part of his responsibility to explain in detail why these programs might be beneficial to us. However, even after we stated that we were not interested in any of the options, he continued to pursue it. We would recommend that in the future, the financial representative be better able to access the probability of the client's desire to potentially purchase a maintenance program or not. We believe it should have been obvious after our first refusal that we were not going to be talked into accepting any programs. As a whole our experience at Scott Clark Toyota was excellent and we are delighted with our new Highlander! We will highly recommend this dealership to others. More
Everyone I came into contact with was extremely nice and helpful. I had thought I was gonna buy a car, decided not to, but they were still extremely helpful. I would recommend this dealership to anyone and helpful. I had thought I was gonna buy a car, decided not to, but they were still extremely helpful. I would recommend this dealership to anyone and as I continue to search for a new car I will probably check back! More
After being told by Lake Norman Toyota that I could not order a Prius, that I would have to just accept the next one they received, we emailed Scott Clark's Toyota. Wes Landreth answered quickly and procee order a Prius, that I would have to just accept the next one they received, we emailed Scott Clark's Toyota. Wes Landreth answered quickly and proceeded to work with us in email and over the phone to take our order. We only had to meet with him once to finalize the order and only with him - none of this nonsense where you talk to a salesman and his manager and his manager's manager, etc. Wes ordered my Prius and called periodically to give us an update on the status. The car arrived sooner that we anticipated and was exactly what we had ordered. We were so pleased with the Prius and the excellent service we received from Wes and Scott Clark Toyota that we went back a day later and purchased a 2008 Solara convertible. We've been loyal Toyota drivers for years and now we will be loyal Scott Clark Toyota customers. It's a bit of a drive for us but the service is worth it. More
This our third purchase of a new vehicle from this dealer within 4 years. There's many Toyota dealers between us and Scott Clark's but I'll drive right by the other guys any day to deal with Tim Wright at Sc within 4 years. There's many Toyota dealers between us and Scott Clark's but I'll drive right by the other guys any day to deal with Tim Wright at Scott Clark's. He's always treated us like a friend and with respect. He even called the other day to see how my surgery went. Customer Service was top notch everything was gone over with the vehicle before we took delivery, being a Prius it was necessary. Car was put into our hands in spotless condition. Everyone was friendly whether we were dealing with them or not. I had a couple questions for the service manager and he answered every one with precision. We came to a very satisfying price on our new vehicle. The head of Finance even came in and got a slightly better rate. I highly recommend this dealership! More
This is the second new vehicle that we have purchased from Scott Clark, as long as we buy Toyota's (and we most likely will), this is the only dealership we will use. we went in to their beautiful de from Scott Clark, as long as we buy Toyota's (and we most likely will), this is the only dealership we will use. we went in to their beautiful dealership on a busy Saturday afternoon during the last weekend of the "cash for clunkers" rush. Even though we told him that we were just looking and would not buy that day, Mark took the time to show us the dealership and test drive a few different cars. He did not pressure us in anyway and seemed genuinely glad that we stopped by on that day. In a time when most that enter a dealership feel as if they have a huge target painted on their forehead and depending on how the Salesman "qualifies" the customer is either subject to high pressure or neglect or even a huge attitude< Scott Clarks dealership is a welcome change. Additionally; The fact that they are a partner of BofA (our Bank) made using our pre-approved financing simple. More
The staff welcomed my family and I from the time we entered the dealership. Mr. Gunderson's knowledge of the vehicles was exceptional, and he helped bring focus to our decision between two different m entered the dealership. Mr. Gunderson's knowledge of the vehicles was exceptional, and he helped bring focus to our decision between two different models. The negotiation process was smooth and reasonably straightforward. Mr. Gunderson even travelled thirty miles to our home two days after the sale to make a pick-up when we couldn't make it to the dealership. The next time we buy a Toyota, we will go back to Scott Clark. More
I really appreciate all that Curtis has done in the past two weeks to help me out in finding a car at a teriffic price with teriffic warranty. I highly reccomend this dealer and this particular salesman if two weeks to help me out in finding a car at a teriffic price with teriffic warranty. I highly reccomend this dealer and this particular salesman if you are interested in buying a new or used car for a great price. More