Scott Clark Toyota

My internet salesperson, RG Gunderson was great! I made an appointment with him and he was available the moment I walked into the dealership. He spent a great deal of time with me during my visit and yet an appointment with him and he was available the moment I walked into the dealership. He spent a great deal of time with me during my visit and yet never made me feel rushed during the process. He kept things moving along at a reasonable pace so we got a lot accomplished. RG was very personable - good sense of humor and easy going. He was very knowledgeable about the Rav4 vehicle I was interested in. During my test drive he made no attempts to use high pressure sales tactics just to sell me a vehicle, even though they were at month end and most like facing quotas to be met. RG simply let me drive the vehicle and ask questions. He was relaxed and it helped me relax throughout the entire purchase process - no high pressure sales pitch here!! Made the application process painless and when one type of financing didn't work out (due to my 2 yr old trade), he & and my finance person, Larry Ellis, went above and beyond to get me an even better deal that would perfectly suit my circumstances. I was extremely satisfied with the professionalism of these gentleman and made to feel like a very valued customer. Larry Ellis, the finance guy was great. This was my second vehicle purchase from this dealership and Larry handled my original deal. He remembered me and took the time to explain all the options and the terms of the contract. I truly appreciated his sense of humor and his willingness to answer my questions - even if he had heard the same question all day long from other customers. He made me feel as though I was the most important customer they had - no rush, no harried service. I can't say enough about the genuine service I received at this dealership.This is why I will continue to have my vehicle serviced here and plan to buy my next vehicle from this dealership. Great bunch of people all the way from the service bays, cashiers, sales and finance departments. Thank you all for a great purchase experience. More

I wanted to by a new car and that too a compact one. i was interested only on the new yaris. This dealer made this deal possible as per my specification. Also the trade-in value i got for my old car was e was interested only on the new yaris. This dealer made this deal possible as per my specification. Also the trade-in value i got for my old car was excellent. I would definitely recommend this dealer. The dealership is very big and neat and the people are extremely good. More

Outstanding team of professionals at Scott Clark's Toyota. Enjoyed working with a number of people at the dealership. RG Gunderson and Peter Moreno were among the high caliber individuals that made Toyota. Enjoyed working with a number of people at the dealership. RG Gunderson and Peter Moreno were among the high caliber individuals that made my car purchase a pleasant, smooth, and efficient experience. More

The experience at Scott Clark Toyota was fantastic. I had The experience at Scott Clark Toyota was fantastic. I had visited another dealer and had a very bad experience with the sales person dressed in jeans The experience at Scott Clark Toyota was fantastic. I had visited another dealer and had a very bad experience with the sales person dressed in jeans and a t-shirt and the car was missing the antenna and had masking tape covering the gas cap. At Scott Clark Toyota, it was a completely different experience. First off, the dealership is the nicest car dealership I have ever seen. It is nicer than most high-end dealerships. I was met by a professionally dressed and helpful sales person. The car was imimaculate (as advertised), and the sales process, including the finance portion, was not pushy and very friendly. I would highly recommend Scott Clark Toyota. More

I've purchased most of my vehicles from Toyota as a family tradition...they are just the best! Since I live in Indian Trail (for the last past 5 years), I've purchased and traded-in (for myself and my family tradition...they are just the best! Since I live in Indian Trail (for the last past 5 years), I've purchased and traded-in (for myself and my two sons) at least 6 Toyotas (2 Corollas, 2 Tacomas, 2 FJ Cruisers and a Highlander). 5 of these vehicles were purchased from Scott Clark and, due to my sons' needs, we had to trade-in a couple of them. I must say that the service is just excellent and they do go way beyond the reasonable customer service you'd expect from other dealerships. They not only actually care about meeting the customer's financial needs, they make sure the customer walks out extremely satisfied with the purchase. Only once, I went to another Toyota dealership because Scott Clark did not have the vehicle I needed and wanted in stock (they had sold out)! I have only one wish to be met by Toyotas Manufacturers and that is that they decide to build a vehicle with the motor (27 MPG), interior and family convenience of a Highlander but with the exterior square shape of the FJ Cruiser! GMC just came out with the Terrain model which does 32 MPG....I wish it could be a TOYOTA! More

This Toyota dealership leaves you with a great feeling; knowing that you've been given all the best answers to your questions and overall best price. The sales individual's consideration for our time and t knowing that you've been given all the best answers to your questions and overall best price. The sales individual's consideration for our time and the review of all other options was also extremely impressive. More

Travis Wilson & Jonathan Shapiro were my sale associates during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to several other dealerships prior to visiting Scott Clark Toyota. All dealerships were offering college discounts, but Scott Clark’s lifetime warranty and other incentives made me take a visit. After visiting Scott Clark I sat down and had to make a decision, the main and only reason I chose Scott Clark over the other Toyota and other manufacturers was because of Travis Wilson and Jonathan Shapiro. Their customer service skills were excellent and they were really passionate about not only making a sale but making a great selection for my needs. They made the very large dealership feel like a comfortable home for this deal and future deals. Those two gentlemen were respectful, honest, caring and great individuals to work with. When the sale was final they did not end their communication with me. I receive phone calls from both Travis and Jonathan just checking to see how I am doing. If you are in the Charlotte area and are looking for a car check out Scott Clark Toyota and ask for Travis Wilson and Jonathan Shapiro, they will take excellent care of you. More

Travis Wilson & Jonathan Shapiro were my sale associates during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to several other dealerships prior to visiting Scott Clark Toyota. All dealerships were offering college discounts, but Scott Clark’s lifetime warranty and other incentives made me take a visit. After visiting Scott Clark I sat down and had to make a decision, the main and only reason I chose Scott Clark over the other Toyota and other manufacturers was because of Travis Wilson and Jonathan Shapiro. Their customer service skills were excellent and they were really passionate about not only making a sale but making a great selection for my needs. They made the very large dealership feel like a comfortable home for this deal and future deals. Those two gentlemen were respectful, honest, caring and great individuals to work with. When the sale was final they did not end their communication with me. I receive phone calls from both Travis and Jonathan just checking to see how I am doing. If you are in the Charlotte area and are looking for a car check out Scott Clark Toyota and ask for Travis Wilson and Jonathan Shapiro, they will take excellent care of you and tell them Greg Arnold sent you. More

It's really very simple. The last seven cars I have purchased have been Toyotas. All of them were with Scott Clark. I have never been disappointed in the service, the overall friendliness and quality o purchased have been Toyotas. All of them were with Scott Clark. I have never been disappointed in the service, the overall friendliness and quality of work in the last eight to ten years. They are the only dealership I will deal with. More

The entire experience after the sale has been horrendous. The service dept. is a joke. One hand doesn't know what the other hand is doing. Far too many people staring at computer screens and walking aroun The service dept. is a joke. One hand doesn't know what the other hand is doing. Far too many people staring at computer screens and walking around trying to look busy so they don't actually have to help the customer. More