Scott Clark Toyota

I just purchased a car from Steve Carlton in the Internet Dept of Scott Clarks Toyota and the entire transaction could not have been easier. From the very 1st conversation Steve was responsive, detail-orien Dept of Scott Clarks Toyota and the entire transaction could not have been easier. From the very 1st conversation Steve was responsive, detail-oriented, customer focused and a true professional. And, here's the best part - I did not spend one-minute in the dealer. Everything was negotiated over the phone and email. The car was even delivered to my home - 3 hours away. I live in Raleigh and the local dealers are nowhere as responsive, price competitive or customer oriented. This is the 20th vehicle I have purchased - including some high-end european brands and this was absolutely one of the best experiences ever. Without hesitation, I highly recommend Scott Clark's Toyota and Steve Carlton. More

The overall experience was excellent. Professional and knowledgeable staff. No pressure. Great facitlities and good inventory to choose from. Sales rep had very good follow up and E mail skills. Made hims knowledgeable staff. No pressure. Great facitlities and good inventory to choose from. Sales rep had very good follow up and E mail skills. Made himself available at a wide range of hours. Friendly and very helpful. More

My experience at Scott Clark's Toyota in Matthews was great. Everyone was extremely friendly and patient. I didn't feel pressured in any way. My dad had already bought a car from Steve a few years prior great. Everyone was extremely friendly and patient. I didn't feel pressured in any way. My dad had already bought a car from Steve a few years prior and had such a great experience that we bought from him again. This Prius is the first car I've bought for myself and the day that I did was excellent and exciting. :) More

I never thought i would write a letter of commendation I never thought i would write a letter of commendation about a car dealership but I feel compelled to do so because this dealership is unique I never thought i would write a letter of commendation about a car dealership but I feel compelled to do so because this dealership is unique. My wife and I felt extremely comfortable and enjoyed working with the people at Scott Clarks Toyota. We had been to several dealerships trying to negotiate for a 2011 Sienna. The people we encountered at those dealerships seemed to lack the professionalism and courtesy we expected, until we walked into Scott Clarks Toyota in Matthews, N.C. We were introduced to an extremely competent, intelligent and personable sales rep, Travis Wilson. Travis far exceded our expectations, as he is also a most courteous young man. In addition to Travis, we were introduced to Philip Stroup and Justin Mann who handled many of the details for us and Jimmy Cline the sales manager who quite efficiently oversaw the entire transaction. Last but not least,a young lady who patiently walked us through and demonstrated to us the technical aspects of the vehicle, Devin Thomas. It goes without saying Scott Clark is indeed very fortunate to have an entourage of dedicated, hard working, honest employees. Sincerely, Vince and Barbara Daidone More

Will has good product knowledge. Intelligent in his approach and has been very responsive. Did not overly pressure us. Seems genuinely interested in providing a great customer experience. I believe he approach and has been very responsive. Did not overly pressure us. Seems genuinely interested in providing a great customer experience. I believe he very favorably represents this dealership. If I decide to buy this auto, I would be pleased to work through Will. More

I previously sent in a review, and I realized I entered the wrong name for our salesman.Please accept my apology and tell George I'm sorry.The service rendered to us by George and Michelle was outstanding. the wrong name for our salesman.Please accept my apology and tell George I'm sorry.The service rendered to us by George and Michelle was outstanding.They both were very thorough and are a credit to Scott Clark Toyota.Again they should be commended for the fine work that they do. Mr. J V Pollio More

I am giving Travis, Jimmy, Peter, and Vernita the same rating because each of them gave the same quality of assistance to us. Each of them was thorough, patient, and easy to work with. Toyota should be rating because each of them gave the same quality of assistance to us. Each of them was thorough, patient, and easy to work with. Toyota should be proud to have such efficient workers on board. More

Our overall experience was a pleasure.Ralph our salesman was as thorough as any salesperson could be explaining everything and makeing us feel comfortable throughout the whole experience.We then proceeded t was as thorough as any salesperson could be explaining everything and makeing us feel comfortable throughout the whole experience.We then proceeded to the finance portion of the transaction where we met the lovely and pleasurable Michelle Gustafson.She not only was thorough doing her job, but while doing so she made us feel like we knew her all of our life.We feel that both of these individuals should be commended for the excellent employes that they are. Respectfully, Mr. Joseph V Pollio More

worst car buying experience i ever had traded 8/21/10 nine days laert get call from finance that still have not got payoff on my old car(9 frigging days) i either had too pay 1148.00 dollars or else. thi nine days laert get call from finance that still have not got payoff on my old car(9 frigging days) i either had too pay 1148.00 dollars or else. this was my secoond trade at this dealership i will never gp back there again except to get service to keep my warranty they are slow bad sales bad finance employees got me twice but it wont happen again More

This is a "Better Late Than Never" deserved compliment for Mr. Justin Bustle on two different service visits. A few weeks ago I brought my 1999 Toyota Camry in to have my tires rotated. Upon completion for Mr. Justin Bustle on two different service visits. A few weeks ago I brought my 1999 Toyota Camry in to have my tires rotated. Upon completion Mr. Bustle informed me I had another problem with my car and I thought "oh no more money". He then told me this problem was already fixed because he had a coupon and applied it to the service. THANK GOD!! In comparison with two other auto service shops people say Auto Dealerships like Scott Clark Toyota are more expensive when it comes to servicing your auto. I have found my experience with Scott Clark Toyota and Justin Bustle to be reasonable and of quality service. On my second service visit to Scott Clark Toyota I came in to purchase new tires and have them installed on my car. Before coming in I gathered information from tire dealerships. Because I have dealt with Justin I contacted him for information on tires and he gave me better information than the tire dealships. I purchased my new tires from Scott Clark Toyota because of Mr. Bustle's information. In short, once again I am grateful not only to Mr. Justin Bustle but to Scott Clark Toyota for having an A+ service and an A+ employee. Thank you again! Jeanette Russell More