Scott Clark Toyota

Travis Wilson & Jonathan Shapiro were my sale associates during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to during my recent purchase. They both did not pressure me and allowed me to make my first car experience something that I will never forget. I went to several other dealerships prior to visiting Scott Clark Toyota. All dealerships were offering college discounts, but Scott Clark’s lifetime warranty and other incentives made me take a visit. After visiting Scott Clark I sat down and had to make a decision, the main and only reason I chose Scott Clark over the other Toyota and other manufacturers was because of Travis Wilson and Jonathan Shapiro. Their customer service skills were excellent and they were really passionate about not only making a sale but making a great selection for my needs. They made the very large dealership feel like a comfortable home for this deal and future deals. Those two gentlemen were respectful, honest, caring and great individuals to work with. When the sale was final they did not end their communication with me. I receive phone calls from both Travis and Jonathan just checking to see how I am doing. If you are in the Charlotte area and are looking for a car check out Scott Clark Toyota and ask for Travis Wilson and Jonathan Shapiro, they will take excellent care of you and tell them Greg Arnold sent you. More

It's really very simple. The last seven cars I have purchased have been Toyotas. All of them were with Scott Clark. I have never been disappointed in the service, the overall friendliness and quality o purchased have been Toyotas. All of them were with Scott Clark. I have never been disappointed in the service, the overall friendliness and quality of work in the last eight to ten years. They are the only dealership I will deal with. More

The entire experience after the sale has been horrendous. The service dept. is a joke. One hand doesn't know what the other hand is doing. Far too many people staring at computer screens and walking aroun The service dept. is a joke. One hand doesn't know what the other hand is doing. Far too many people staring at computer screens and walking around trying to look busy so they don't actually have to help the customer. More

It is clear that a happy customer is the number one focus at Scott Clark Toyota! Every single individual we met as we went thru the process of buying a Highlander was exceptionally helpful, friendly, and kn at Scott Clark Toyota! Every single individual we met as we went thru the process of buying a Highlander was exceptionally helpful, friendly, and knowledgeable about their piece of the business. Travis, our salesperson, was incredibly patient and just a pleasure to do business with! More

I have never financed a car and so I did extensive research and spent several days visiting car dealerships. I went back to Scott's three times! (Third time's a charm!) It was a good experience and research and spent several days visiting car dealerships. I went back to Scott's three times! (Third time's a charm!) It was a good experience and I loved how I was not pressured and the follow-thru was amazing! I feel good about this purchase not only becouse of the car (which I LOVE!!)but because Frank was AWESOME, informative and not overbearing. I would certainly purchase another vehical from them in the future and recommend them to a friend! More

Robby Pryor is the BEST sales manager we have had the opportunity to work with. This is our 3rd. new car from Scott Clark Toyota. Because of our dealings with Robby we will return for our next new vehicl opportunity to work with. This is our 3rd. new car from Scott Clark Toyota. Because of our dealings with Robby we will return for our next new vehicle. I can't stress enough what a great sales manager he is. If you are looking for a fair deal try Scott Clark Toyota and hopefully you will have the opportunity to work with Robby. Truly hope Scott Clark Toyota knows they are fortunate to have Robby as their Sales Manager. The Holcombs More

We had a very positive experience at Scott Clark's Toyota. Our salesperson was Lance Black. "Excellent" should be added as a rating: that is just what we got--from beginning to end. Lance was very kno Toyota. Our salesperson was Lance Black. "Excellent" should be added as a rating: that is just what we got--from beginning to end. Lance was very knowledgeable, polite, patient, and attentive. Of course, we knew that he wanted our business. What salesperson doesn't!!? But he was not pushy. We highly recommend Scott Clark's Toyota. All with whom we dealt were very professional. (While I'm not eager to get our new van in for regular maintainence, I anticipate the same treatment!) And while you are at Scott Clark's Toyota, ask for Lance Black. He treated us with dignity, respect, and patience. I'm sure he will treat his next customers just as well! (And, yes, we checked out several other dealerships in Charlotte. Only one other came close. The rest were easily marked off my list!) More

Great experience. I've now bought my 5th Prius from this dealership in about 5 years. Been very pleased with each and every car. The dealership has thus far been a pleasure to deal with. This was my first d dealership in about 5 years. Been very pleased with each and every car. The dealership has thus far been a pleasure to deal with. This was my first deal with Steve. There was just the right amount of negotiating. Fair deal! More

I have been a customer of Toyota for the last 20 years. I expect great customer service. I have purchased 2 vehicles from Scott Clark Toyota Scion. Both of my experiences have been great. I would like to tha expect great customer service. I have purchased 2 vehicles from Scott Clark Toyota Scion. Both of my experiences have been great. I would like to thank Curtis Lanier for his professionalism, and great customer service during my last purchase. I am very aware of the issues that Toyota has had within the last 3 years. But, I can honestly say, I have not experienced any problems with my vehicles. In closing, I would like to thank everyone at Scott Clark Toyota Scion for a job well done. More

In all my car buying experiences, I have never experienced such efficiency, professionalism, and willingness to meet or exceed our needs. We drove away impressed - not only with our new Toyota, bu experienced such efficiency, professionalism, and willingness to meet or exceed our needs. We drove away impressed - not only with our new Toyota, but also with the entire car-buying experience at Scott Clark's Toyota. I wish to thank Steve Carlton for that. Kudos also Larry, the most pleasant and helpful Finance Manager I have ever dealt with, and to Sarah, who helped to make the Prius's many technological features truly user friendly. World-class customer service demonstrated by each of the professionals named above. We will return when we are ready for another great car. More