
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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After moving to the area in 2004, I went to Scott Clark because I needed a Toyota dealer to service my Tundra. I have continued to go back because of Bobby Dills. The quality of work and price has always because I needed a Toyota dealer to service my Tundra. I have continued to go back because of Bobby Dills. The quality of work and price has always been good but Bobby is the reason I do business with Scott Clark. My customer service experience with Bobby has been nothing short of outstanding at Scott Clark's Toyota. I have and will continue to recommend my friends to Bobby Dills. I have never had anything other than positive feedback from people I have sent to see Bobby. Being in the service industry myself, I know how important it is to have a great relationship with people I work for. I also know what it takes to have that relationship exist. Bobby Dills exhibits these qualities by being straightforward and always delivering as promised. I never worry that unnecessary repairs will be performed on my truck nor do I worry that the problem or maintenance will not be handled properly. Bobby built this trust with me because his words and actions have always been one in the same during the five plus years I have been bringing my truck to Scott Clark. He is genuine and very personable. He always takes time to introduce me to the service technician working on my Tundra when I come in for something other than maintenance. This allows me to ask questions and get answers which give me peace of mind. There are a lot of places I could have my vehicle service performed but I never consider it. When I think of how many things I do not like about dealing with car dealers sales and service departments, it is easy for me to say I have never felt that way at Scott Clark. The reason is Bobby Dills. More
My husband and I had to get a new car, we are going to have a baby in Feb. and my 2 door civic was not going to cut it. We went to Scott Clark Toyota to "look" @ the 4 Runners. I test drove a 2004 and lov have a baby in Feb. and my 2 door civic was not going to cut it. We went to Scott Clark Toyota to "look" @ the 4 Runners. I test drove a 2004 and loved it! The finance man Marty Abernathy told me i needed to drive a 2011, that he would give me a price comparison, and I could decide which one would suit me best. Needless to say not only did I love the 2011 I FELL IN LOVE with it. Marty did everything in his power to get me the 4 Runner I wanted (the 2011 of course) Clark was with us the entire time we were there, let me look @ tons of cars, was very informative, and super patient! We had an awesome experience @ Scott Clark, I would recommend all my friends and family to go to them. I am very pleased with my 4 runner and WILL go to them for my next purchase! Thank you Marty Abernathy you are AMAZING!!!!! Gratefully, Stephanie Tilson More
My husband, Scott, and I, cannot say enough how much we appreciated the service that we received on Saturday, November 20, 2010, when we decided to go to the Toyota dealership to look at buying a car. Our appreciated the service that we received on Saturday, November 20, 2010, when we decided to go to the Toyota dealership to look at buying a car. Our intentions were to look at the Camary and then shop around, but after dealing with our salesman, George, who was extremely honest with us about everything that we asked him, we decided that we needed to end our shopping spree and purchase the 2011 Camary. George took his time with us and made sure we did not have any questions that were left unanswered. There was absolutely no pressure in the sale, and that is what Scott and I appreciated the most. We both got to test drive the 2011 Camary and the seats were so comfortable that I felt like I was sitting on my couch at home. After we decided we wanted to purchase the car, we then met Michelle, the Financial Manager, and again, she was wonderful. She covered every aspect our of purchase with us and was willing to answer any questions that we had. We also had the opportunity to talk with Jimmy Cline, the Manager, and again, he was extremely polite and courteous to us. After Scott and I got home later that day, we decided that with the kind of service that we received just on looking at the Camary and then the purchase of the car, we would return to this particular dealership when we decided to purchase another vehicle. All-in-all, this was a well-worth experience to spend my Saturday. Not only did we get a fantastic deal, we got a car that will be with us for a long time to come, and we met three new friends. More
Excellent customer service. I felt satisfied with the service I received at Scott Clark's Toyota. I was able to get the best offer than what I had in mind. It was great to have all the additional feature service I received at Scott Clark's Toyota. I was able to get the best offer than what I had in mind. It was great to have all the additional features introduced to me. I am looking forward to working with the team in future. Thank you. More
We initially contacted RG Gunderson via internet sales, he was very helpful and knowledgeable. He also did a great job at getting us the best deal possible. After we accepted the best offer, dealing with L he was very helpful and knowledgeable. He also did a great job at getting us the best deal possible. After we accepted the best offer, dealing with Larry Carrillo was also great. He was friendly and very knowledgeable during the finance process. I have dealt with many dealers in the past and have had some good experience and many bad. This was a great dealership, no nonsense. I would definitely recommend them. More
Most excellent Sales person. He is the reason we bought the car really. He was so enthusiatic, knowledgeable & generally had a fantastic attitude. It is a nice vehicle, though we have a had a couple of w the car really. He was so enthusiatic, knowledgeable & generally had a fantastic attitude. It is a nice vehicle, though we have a had a couple of warning lights come on in the first 3 months. The lot was difficult to manuever in regards to looking at new cars. Regarding the vehicle, the rear storage area is really to small to carry anything - a small cooler wouldn't fit, so we had to put it on the rear seat. More
I was impressed with the showroom, the ease of purchase of the car and the expertise of all the sales staff. Steve Carlton quickly got back to me via email and he had everything set up when we arrived. I w of the car and the expertise of all the sales staff. Steve Carlton quickly got back to me via email and he had everything set up when we arrived. I wish the car had been cheaper, but I love it and it was a pleasure working with everyone. More
I had done my research on the Venza & had been to the dealership months ago for a test drive. I knew what I wanted and found it on the website. I contacted the dealership via their website & did everyt dealership months ago for a test drive. I knew what I wanted and found it on the website. I contacted the dealership via their website & did everything over the phone. I walked in, filled out the paperwork & was done. Very good experience. Steve was very helpful during the entire transactions. More
Steve and George were stellar. They got me what I wanted, and in and out in about 2.5 hours. This was my 3rd car purchased from them this year, which made the whole process easier. I was REALLY exc wanted, and in and out in about 2.5 hours. This was my 3rd car purchased from them this year, which made the whole process easier. I was REALLY excited that they maximized my trade! Great job, Steve and George. More
Steve was VERY easy to work with. We exchanged several emails before I went to the store, and he answered all of my questions promptly. I was a little apprehensive about the final price, because I had not emails before I went to the store, and he answered all of my questions promptly. I was a little apprehensive about the final price, because I had not researched the price on the specific trim-level I ended up selecting. At the last minute I decided against the back-up camera package. It turned out that I got a fair price: right at the listed regional average. Had it been below the average, I would have given a "5" score. I will recommend Steve to friends and family. I would plan to buy from him again, except I usually keep cars for more than 10 years. I was unsure about jumping to a Prius. I have had Hondas for nearly 20 years. The extended test drive really gave me a good feel for the car. The test-drive matched my driving pattern to a T. A week later, I am VERY happy with the decision. Finally, I really appreciate that I did not feel any pressure to increase the options: I was presented with a complete list of options, and was offered them, not "sold" them. More