Scott Clark Toyota

Hi, my name is David Sanders. My wife, Angie and I just purchased a 2010 Venza. From the outset of the venture, we could not have been more pleased with the helpful service we received from Travis Wilson. purchased a 2010 Venza. From the outset of the venture, we could not have been more pleased with the helpful service we received from Travis Wilson. He called me after I had filled out the info section of the Scott Clark website and I told him then that we were only beginning to look at new cars and that we were not ready that day to purchase. His attitude toward helping us under those terms was exemplary. When we visited the dealership that same day, he took patient time in answering every question, in making sure that we knew all the features of the Venza, and then took the time, along with the finance group, to show what they could do in pricing and financing. My wife and I have always bought new cars, and this is the best experience we have had during the buying process. Thanks again, Travis, and the team at Scott Clark Toyota. David and Angie Sanders More

This review is for the second time I have bought a new car from Scott Clark. I previously bought a Prius in 2007 and I just traded it in for a new 2010 Prius. The dealership had exactly the car that I wan car from Scott Clark. I previously bought a Prius in 2007 and I just traded it in for a new 2010 Prius. The dealership had exactly the car that I wanted, so the selection is great. Mike was great and knowledgeable while on my test drive. The whole process was great as I went through the different steps of the process, everyone was nice and efficient throughout. I will definitely keep going to Scott Clark as my primary Toyota dealership. More

We were totally amazed at the professionalism and helpfulness of all the employees. My husband went there knowing what he wanted to buy (Avalon Limited, black with a navigation system). He also ha helpfulness of all the employees. My husband went there knowing what he wanted to buy (Avalon Limited, black with a navigation system). He also had every intention of leaving with just a price. Mike was an excellant salesman. Little pressure, yet he toook the time to go through the whole process with him and make sure he had a great deal. Also received floor mats, window tinting and extended warranty at no cost. When we went back that night, Mallory spent alot of time going through all the controls in our new car. (We traded a 2001 Avalon so there were quite a few differences) There were a couple of options we wanted added to the car and the parts are in 2 days later. I understand why this dealer and all its employees are rated so high. You wowed us with your cusomer service! More

I was ready to go to Carmax so we wouldn't have to do the "haggle" thing. We started our process talking on the internet and then came in for a test drive. RG and Larry made buying our 2010 Prius a very ea "haggle" thing. We started our process talking on the internet and then came in for a test drive. RG and Larry made buying our 2010 Prius a very easy and comfortable experience. I would recomend contacting RG Gunderson if you have a desire to buy a car from Scott Clark. More

They gave me a heck of a deal on a new 2010 Prius. The trade-in appraisal and negotiation process was quick and painless. Everyone was very friendly and fairly efficient. My only issue was their knowledge trade-in appraisal and negotiation process was quick and painless. Everyone was very friendly and fairly efficient. My only issue was their knowledge on Maintenance plans was not as high as I would have hoped. I ended up getting my questions answered by calling a dealership in Ohio. All in all, this is a small complaint, and I will certainly go back to Scott Clark! More

From the moment we called we were treated with respect and fairness. The price they quoted us over the phone was the same price we drove away with. They added multiple features to the car that we did no and fairness. The price they quoted us over the phone was the same price we drove away with. They added multiple features to the car that we did not have to pay for (tinted windows, floor mats, oil changes for 2 years, and lifetime powertrain warranty). The finance manager dropped our interest rate without us asking and really understood our financial needs and the products she sold. She recommended numerous products. The selection and facilities were amazing. The selection was the best I have ever seen. There were several cars with the exact specifications I was looking for. Reginald Johnson was an excellent salesman who really gave us a fair deal. They really worked hard to make a good impression and it showed. I have since recommended Toyota Matthews to multiple friends because of the wonderful experience. More

FOR CERTAIN REASONS, I WANTED TO SEE IF I COULD TERMINATE MY SEQUOA LEASE EARL AND OBTAIN A MORE FUEL EFFICIENT LOWER COST VEHICLE. PHILLIP AND MIKE VERY EFFICIENTLY AND PROFESIONALLY PROVIDED SEVERAL OPTIO MY SEQUOA LEASE EARL AND OBTAIN A MORE FUEL EFFICIENT LOWER COST VEHICLE. PHILLIP AND MIKE VERY EFFICIENTLY AND PROFESIONALLY PROVIDED SEVERAL OPTIONS, DISCUSSED THE PROS AND CONS OF EACH AND WIHT "PUSHING ME", ALLOWED ME TO ARRIVE AT THE OPTION I FELT BEST WITH. THE DEAL WAS IMPLIMENTD AND JUSTIN (FINANCE MGR.) GUIDED ME THROUGH THE FINANCIAL DETAILS VERY CLEARLY AND ANSWERED MY QUESTIONS IN DETAIL AND CLEARLY EXPLAINED THE ENTIRE EXPERIENCE WAS A GOOD ONE. I GIVE EACH ONE INVOLVED A HIGH MARK. More

I needed an oil and filter change and called up Scott Clark Toyota to schedule an appointment for a Saturday morning. The person on the phone named Brian was very helpful and told me what to do. I brou Clark Toyota to schedule an appointment for a Saturday morning. The person on the phone named Brian was very helpful and told me what to do. I brought the car in on Saturday morning and the mishaps started right away. Bobby the assistant manager of service helped write up the service ticket and was not friendly at all. He kept looking away and walking away from me when trying to speak with him. Eventually after about 20 minutes we finally checked in our car for an oil change. When we returned to pick it up late that morning nobody knew where our car was. The person behind the counter asked us who had helped us when we dropped it off and we told them that Bobby had written up the ticket for us. They told us to go and talk with Bobby and to find out where our car was. He immediately huffed and puffed and told us he did not write up our ticket and to go back to the service desk. Eventually they found our car after about 20 minutes and the oil was changed. Whew, and to think that we are paying them for service. They have really nice facilities at this Toyota dealer. Too bad they cannot back it up with friendly, courteous service. Maybe it was a fluke, I don't know. I am new to the area. I think I will give them a try with our other Toyota and see how that visit goes. Wish me good luck. Normally I wouldn't give them a second chance but maybe the assistant manager of service was having a bad day. We all have them sometimes. More

This dealership had the car I was looking for in the right color and with the right options. Also some options I'm glad I purchased. They matched my best price from another dealer and also gave me mor right color and with the right options. Also some options I'm glad I purchased. They matched my best price from another dealer and also gave me more for my trade ( Marty Abernathy ). They beat my best financing offer and explained details thoroughly about the process ( Tony Lowder ). Curtis Lanier was very helpful and pleasant to my wife and I in deciding on color and options. I have been using this dealership for service of our 2001 tocoma for years and it's only 3 miles from our house. More

Mr. Gunderson was very professional and customer-service oriented. He made me feel comfortable, and made the overall buying experience a pleasure. The finance guy was also very helpful. When I encountered oriented. He made me feel comfortable, and made the overall buying experience a pleasure. The finance guy was also very helpful. When I encountered an issue, it was handled promptly. I would highly recommend this dealership to anyone, as this was my second car purchase from Scott Clark's. . . I drove over 2 hours to get here and it was worth the time! More