Scott Clark Toyota

Despite hearing what a horrible "haggling" experience my parents had at this location, I wanted to give Scott Clark a chance. When I went by myself, the dealer was nice as he could be, showed experience my parents had at this location, I wanted to give Scott Clark a chance. When I went by myself, the dealer was nice as he could be, showed me the car I wanted, discussed pricing with me, etc. After I shopped around, however, and found a lower price for the car, he began calling me almost every day, after I had told him that I would be the one to call him back. I told him that Toyota of Concord was beating his price, and he didn't want to believe me. I had my fiance answer the phone one day because I was tired of the almost-harassing phone calls...and when told that we would be purchasing from the other dealership, this salesman rudely hung up on my fiance. I refuse to step foot back into Scott Clark...despite knowing other friendly people that work there. This experience taught me that the salesman only wants to be your friend if your going to buy his car, otherwise you're just a piece of dirt to him. More

I called Scott Clark asking for a very specific Prius III with Sunroof option. Salesman Steve Carlton set up a specific time to meet me, showed me the car, and quickly and professionally walked me through t with Sunroof option. Salesman Steve Carlton set up a specific time to meet me, showed me the car, and quickly and professionally walked me through the purchase and financing options. I had tried to sell my trade-in at CarMax earlier in the day, and Scott Clark gave me more for it, a very fair price. Everyone I met at Scott Clark was friendly and helpful, the showroom is spotless and very impressive. I intend to keep my new Prius for a long time, and to be going back there regularly (Scott Clark's Limited Lifetime Warrantee, impressive also, requries it!). I arrived at 2 pm and drove out by 5:30. More

Robert Van Alstyne (salesperson) was very accomodating and helpful. He listened to everything we told him and talked straight with us...no gimmics. We had a bad experience at this dealership previously bu and helpful. He listened to everything we told him and talked straight with us...no gimmics. We had a bad experience at this dealership previously but Rob was the only reason we ended up purchasing a car there. More

Sam Poole was gtreat, he knew the cars he was showing me, made me feel as if I was the only person in the dealership, great good Sam. The whole experience was great, in and out in just a few hours, trust was made me feel as if I was the only person in the dealership, great good Sam. The whole experience was great, in and out in just a few hours, trust was built from the time I got there and my next car will also come from Scott Clark Toyota. More

Scott Clark had the vehicle I wanted...equipped the way I wanted it...at a very competitive price. They also offered rental vehicles...to try before buying...which really helped with my decision. I worked wi wanted it...at a very competitive price. They also offered rental vehicles...to try before buying...which really helped with my decision. I worked with RG Gunderson the internet sales manager. He was great to work with...no funny stuff or games...very professional & friendly as well. More

Our sales person, Robert Van Alystne is a true professional as was all involved. I would buy from Rob and the dealership again. The process was as expected and each step of the process was clear professional as was all involved. I would buy from Rob and the dealership again. The process was as expected and each step of the process was clearly explained. The negotiations were professional and the paperwork was processed efficiently. More

This is the second car that we have purchased from Scott Clarks Toyota. I have never dealt with people so nice. R.G. Gunderson was our sales guy and he was very nice and up front about everything. If we eve Clarks Toyota. I have never dealt with people so nice. R.G. Gunderson was our sales guy and he was very nice and up front about everything. If we ever buy another car it will be with Scott Clarks Toyota. They are friendly and make the car buying experience wonderful. Thank you for all that you have done for our family. More

Tony Byrd , Michelle Gustafson, Shelby King all did an excellent job from start to finish. Tony, very nice and friendly. He is what I enjoy in a salesperson, one that listens to what my needs and desi excellent job from start to finish. Tony, very nice and friendly. He is what I enjoy in a salesperson, one that listens to what my needs and desires are and not try to over pressure me into something I am not interested in. I bought the car on my first trip. I told him exactly what I wanted, test drove an SUV and bought the second car I test drove (2011 Corolla S). Michelle was equally as nice and friendly. She made me feel like I was a pretty special customer. Felt she treated me fairly on my trade and payment where I wanted to be. Keep up the great work Michelle. Last but not lease, Shelby was such a sweetheart. I did't know anything about the blue tooth in the car. She showed me everything on the car and even took the time to help me set up a phone number until I felt comfortable using it. Thanks for such a great team! I am sure that I will not only come back for all my auto services but maybe even my second car when the time comes. Many, many thanks to ALL!!!!! Miriam Hartsell More

Scott Clark was an incredible buying experience. Our salesman was incredible and Michelle who worked us through financing was one of the nicest and most enthusiastic people I have ever worked with. I w salesman was incredible and Michelle who worked us through financing was one of the nicest and most enthusiastic people I have ever worked with. I would absolutely recommend this dealership to anyone who is looking for a new or used car. The one problem I did have is that when going through the financing proccess after I specifically asked them not to they ran my wifes credit. They ran her credit without her signature and because both of us have good credit it did not matter but I wuold have loved for them to do what was asked. other than this one problem which really inst that big of a deal everyone else was amazin and we will definately be buying another car from Scott Clark. We may only buy cars from Scott Clark from this point on. It was an amazing buying experience and I would highly recomend them to anyone. More

Pretty much what you want a car buying experience to be. I didn't feel pressured but at the same time the service was attentive. I think I got a fair deal on the car and all of the employees I dealt with we I didn't feel pressured but at the same time the service was attentive. I think I got a fair deal on the car and all of the employees I dealt with were friendly, patient and accomodating. Would do business again. More