Scott Clark Toyota

Absolute excellence in complete buying experience. Will recommend to all first time, next time buyers. Purchase was quick, easy, and hassle free. Top notch sales rep. recommend to all first time, next time buyers. Purchase was quick, easy, and hassle free. Top notch sales rep. More

This is absolutely the best car buying experience I've ever had. The dealership was state of the art and has amenities(hot dog stand, deli, nail salon) not typically found at a dealership. It's apparent t ever had. The dealership was state of the art and has amenities(hot dog stand, deli, nail salon) not typically found at a dealership. It's apparent this dealership cares about its customers. Our salesperson was top notch. He attended to all of our needs and took the time to ensure our car buying experience was the best. The major item of note is Travis worked to build a trusting relationship and not just a sale. He worked to understand our needs and tailored his sales approach to ensure he met our needs.If you desire a first class car buying experience, I would highly recommend Scott Clark Toyota (and our salesperson Travis Wilson). More

to whom it may concern...ROBERT VAN ALSTYNE is the man tO see if you are in need or want a new or used car!!!! This was the best experience my husband and i have had in buying a car. ROBERT is very knowledge see if you are in need or want a new or used car!!!! This was the best experience my husband and i have had in buying a car. ROBERT is very knowledgeable {and handsome] the whole expierence with scott ckark toyota was wonderful!everybody we dealt with was very pleasent and concerned with our happiness and satisfaction.the drive to their dealership is worth the ride! make sure you ask for rob!;) More

My experience was great and very stress free. I was immediately greeted with a smile upon entering the dealership. Jose Hernandez and Robby Pryor were a great team! They were very upfront and straigh immediately greeted with a smile upon entering the dealership. Jose Hernandez and Robby Pryor were a great team! They were very upfront and straight forward with my options! They acknowledged my concerns, necessities, and luxuries in purchasing a new car. They never tried to stick in me in just anything to make the sale, and I was always made to feel as top priority. The entire experience and staff of the dealership was amazing! More

This was the final straw with me. My wife has a Totyota Camry and it was hesitating when she cranked it. We took it to Scott Clark's on Saturday morning and I described the hesitation and the rep (Theresa Camry and it was hesitating when she cranked it. We took it to Scott Clark's on Saturday morning and I described the hesitation and the rep (Theresa Waldref) said that there would be a full battery service with the 120k mile maintenance so they would find whatever the problem is with the battery. While we were talking one of the mechanics said that the registation had expired and I said that we might as well take care of it as well. So Theresa supposedly input all this in the system. Well some 4 hours later she came and said your car is ready. I was working on my laptop and so I started to shut down and pack up. She walked my paper work to the cashier before I could get there and left. No explanations on anything. So I get my car and I am driving home and I don't see the registration receipt, so I pull over 3 miles from my house and I see a misc charge for $25 and I think they maybe did not give my receipt. So I dive back and she explains no it wasn't done and you haven't been charged. No apology, nothing. So I pony up the $30 to get it done and leave. The next day my wife drives the car to church and afterwards parks it in the garage. That evening the car won't start. So I have to take off of work on Monday and I call Theresa back and tell her that it seems like the battery, but that they were supposed to have checked that and made sure nothing was wrong. She tells me bring the car in and they'll make it right. I used AAA and the guy gives me a printout that says my battery has a bad cell. I am angry because no one brought that to my attention at Toyota. So I get the car back to Toyota and they replace the battery. No apology or accepptance of fault whatsoever. Then I ask to see my original battery printout. It said 525 on Saturday. It is supposed to be at least 582. Then Theresa tries to convince me that 582 and 525 are essentially the same. If someone owes you $582, and they tell you I am going to give you $525 because they are essentially the same, would you not say that they are out of their mind? She does't apologize or accept any responsibility whatsoever. No discount, no coupon for spending $720. It was quite obvious she could care less. So let me be clear. My wife is going to be looking for a new car in the next year or so and I will not buy anything associated with Toyota. We are already looking for another place to get our maintenance done and I am sure we will find it. More

THE WORST DEALER TO DEAL WITH. FIRST OF ALL, THEY BROKE MY WHEEL COVER AND REFUSED TO REPLACE IT, AND THEY ARE SAYING IT WAS MY FAULT. I ONLY DO SERVICE THERE AND NO WHERE ELSE. I BOUGHT THAT SERVICE PLAN MY WHEEL COVER AND REFUSED TO REPLACE IT, AND THEY ARE SAYING IT WAS MY FAULT. I ONLY DO SERVICE THERE AND NO WHERE ELSE. I BOUGHT THAT SERVICE PLAN ALONG WITH TERES FOR LIFE.( WISH I DIDNT ). THEY TRY TO TELL ME THAT I BROKE IT, WHEN I DONT EVEN CHECK THE TIRE PRESSURE. ALSO, EVERYTIME I GET AN OIL CHANGE DONE, THEY NEVER EVER FILL TO THE LEVEL. I HAVE TO GO BACK AND RE CHECK IT ALL THE TIME. THE MANAGERS ARE ONLY PROMISING THINGS AND NEVER DELIVER! I WILL NEVER EVER BUY A VEHICLE FROM THEM AGAIN! EVER!!!! JUST BOUGHT A 2009 CAMRY IN SC WHERE THEY TAKE GOOD CARE OF YOU. More

Great experience! I went in looking for a used SUV and ended up driving home with one that day that was just what I wanted. The entire staff worked with me in every way from picking the car to financing. ended up driving home with one that day that was just what I wanted. The entire staff worked with me in every way from picking the car to financing. Everyone provided excellent customer service and took the time to answer each and every question or concern that I had as a first time car buyer. Many of the staff members there assisted me in my first car purchase and I thank them. The sales manager was willing to negotiate until we were both comfortable with the final decision. Great to work with! More

Overall the customer service was very good. Everyone there seemed very friendly. I came in looking for a Camry to purchase straight out with nothing to trade and thoughts that they could come off of th there seemed very friendly. I came in looking for a Camry to purchase straight out with nothing to trade and thoughts that they could come off of the sticker price more than what they actually did (less than $600+/-). I was in a crunch and knew that I needed a vehicle. I wasn't looking for everything that this vehicle had on it but it was my understanding that they were hard to come by. Its been almost 3 years since I had purchased a vehicle and it was a Honda Civic and the price was dropped (from the sticker dramatically - and yes this was when the gas prices were high). I didn't get the 0% financing or offered any rebates. Michelle was very nice. Daniel and Marty was very nice as well. More

Went to this dealership with pretty much no clue with what I wanted to purchase. I knew I wanted an SUV of some sort, and I ended up leaving with a brand new 2011 Scion XB. And let me tell you I absolute what I wanted to purchase. I knew I wanted an SUV of some sort, and I ended up leaving with a brand new 2011 Scion XB. And let me tell you I absolutely love my car. I give this dealership a 5 star rating because of many reasons. First thing I said to Rob was I needed someone with time and patience and he was exactly that person, we were there for a couple hours but in the end it was all worth it. I got an amazing deal, he helped me through every step, and I added on a spoiler which was in and installed within 5 days which made me a super happy girl! Thanks to EVERYONE in the dealership for an amazing experience especially you Rob! Would HIGHLY recommend this dealership to anyone and of course mainly to the man ROB! :) More

Great Dealer , Found a vehicle on line looked at it called the dealership made appointment, the sales person Daniel worked hard at a far price for the car was very pleased with him, The finance Manager called the dealership made appointment, the sales person Daniel worked hard at a far price for the car was very pleased with him, The finance Manager was also very good at explaining the paper work and offered me a warranty, I am Now have a nice new used car it was well kept, I also would recommend Daniel to anyone looking for a car, Thanks to all take care Alfonso More