
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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These folks were great. Very honest and open from the start. No gimmicks. No haggling. They weren't afraid of the numbers. Selling a great product at an honest price. No false advertising and no lyi start. No gimmicks. No haggling. They weren't afraid of the numbers. Selling a great product at an honest price. No false advertising and no lying to get you in the dealership. More
I would highly recommend Scott Clark's Toyota and I would definitely tell them to see John Rotalsky. He was very helpful, very knowledgeable, and friendly. He listened to me and did a great job finding an aw definitely tell them to see John Rotalsky. He was very helpful, very knowledgeable, and friendly. He listened to me and did a great job finding an awesome car that fit my needs!!! You don't meet sales managers like John everyday. Everyone is always in such a hurry that they don't give that friendly, personal service that people need. I am glad that you have John on your team and that I had the pleasure of working with him. I was referred to Scott Clark's Toyota by a family member and now I will recommend you to more friends and family members. I look forward to doing future business with John at Scott Clarks!!! Thanks, Amy Manus Monroe, NC More
Dealership is nice and they have a great vehicle inventory, but be very leary of their Customer Care package. Sam Poole made it sound like the dealership included Auto Butler and window tint. Othe inventory, but be very leary of their Customer Care package. Sam Poole made it sound like the dealership included Auto Butler and window tint. Other dealerships include tint as a $199 option, so I didn't think much of it and didn't pay of lot of attention to the window sticker line items. It turns out that they include it for $995! The best part about it, after driving the car for a mere 6 wks and having trouble with the finish, I found out that they never even put the Auto Butler on the car!! If I didn't complain they would have never told me. The way I figure the math breaks down, they charged me $700 for something they never did! Good dealership, nice people, they addressed the issues that I had with professionalism. More
This is the second time I have worked with RG Gunderson and both times have been excellent experiences. He is attentive, listens to me and tries his best to accommodate me in every way. This purchase was and both times have been excellent experiences. He is attentive, listens to me and tries his best to accommodate me in every way. This purchase was a surprise gift for me and I cannot say enough good things about dealing with RG and the whole SCott Clark group. More
Robert went above and beyond to make sure I was able to get back into a Toyota Camry. I felt like I was being taking advantage of from other dealers, trying to trade my nissian in, but Robert and his te get back into a Toyota Camry. I felt like I was being taking advantage of from other dealers, trying to trade my nissian in, but Robert and his team worked hard to make me a fair offer and got my back in a 2010 Toyota Camry. Thank you for helping me and being so fair. It's hard to find good people anymore. More
This is the second Prius I have purchased from Sott Clark (that in itself says something). Facility is state of the art and the selection is second to none. After a earlier bad experience with another sales (that in itself says something). Facility is state of the art and the selection is second to none. After a earlier bad experience with another sales person at the dealer, a friend recommended we deal with Rob. He is the best ! Rob knows his stuff and is straight forward with no bull. He delivered everthing he promised. Wouldn't trade with any other sales person. More
My fiancee and I walked into this dealer wanting to look at a Prius (used or new) and were greeted by a salesman before getting inside. He took us to the lot directly to look at them however his mannerisms at a Prius (used or new) and were greeted by a salesman before getting inside. He took us to the lot directly to look at them however his mannerisms were very unprofessional (he kept spitting as if he had chewing tobacco or similar). We were just looking so overlooked it at the time however he took us inside and got our info and such and explained that there were no new priuses anywhere in the state at all (which was a blatant lie, they had one on their lot even!). But that was just the start of the lies just to get us back into the door, and continued with lies from the salesman and even the sales manager saying we had agreed to a price that was way out of our range which was a total fabrication. At that point we walked out the door with the salesman tailing us making snide remarks, oh well it is a good thing we left as we went to another dealer that had a much better deal on a newer car! More
Amy and the entire staff were very friendly and courteous. Overall excellent experience, although I didn't feel that we got rock-bottom pricing. I do not feel that the pricing of my vehicle was unf courteous. Overall excellent experience, although I didn't feel that we got rock-bottom pricing. I do not feel that the pricing of my vehicle was unfair, but it was slightly north of average according to consumer reports I have read after my purchase. Too much emphasis was placed on the dollar amount that they were offering for my trade, and I feel like I lost touch with the initial sticker price as a result. Plus, $300.00 for carpet floor mats?? I could have ordered top-of-the-line all-weather mats after market for less than $200.00. There were a handful of other 'add-ons' that were borderline unacceptable as well. In summary, entire staff was friendly, and Amy was GREAT. As far as the price is concerned, I may be partially to blame for letting my guard down, but I should have received a better price in my opinion. I have not had work done on my vehicle yet, but I will submit a rating accordingly when I do so. More
We have traded cars at many dealerships. This one by far has been the most pleasant experience. We were greeted by very nice people, always returned our phone calls and were very prompt when we went to pic has been the most pleasant experience. We were greeted by very nice people, always returned our phone calls and were very prompt when we went to pick up our car. More
We had a excellent experience and would and did recommend We had a excellent experience and would and did recommend dealer to others.We like are new car alot and can't wait to put some miles on it to see wh We had a excellent experience and would and did recommend dealer to others.We like are new car alot and can't wait to put some miles on it to see what kind of gas mileage we getting. More