
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,618 reviews
I enjoyed my experience of buying my new car, and what made the difference was the sales person, Sam Poole. The next time I buy a car, Sam will be who I will be looking for to help me with my selection. T made the difference was the sales person, Sam Poole. The next time I buy a car, Sam will be who I will be looking for to help me with my selection. Thanks Sam Poole. More
DO NOT BUY FROM HERE, DISHONEST WITH NO INTEGRITY! I DO NOT BUY FROM HERE, DISHONEST WITH NO INTEGRITY! I recently bought a used Scion from this dealership. Be WARY, when dealing with this dealership DO NOT BUY FROM HERE, DISHONEST WITH NO INTEGRITY! I recently bought a used Scion from this dealership. Be WARY, when dealing with this dealership. Always, ask and be given a carfax report when buying from this dealership. We had asked 2-3 times to be given one ,but the subject was quickly changed to avert our minds from the carfax. It turns out the car had been in an accident ,so this explains why the carfax was not given to us. The salesman Jim Dalo repeatly said the car was never in an accident. Jim even opened the hood to show us the numbers on the hood to explain that the front had never been damaged. WELL, to our surprise we noticed the right front had some damage so we pulled the carfax. It turns out the car had been in an accident on the right front. This car was being sold as CERTIFIED, which should never have happened. You would expect a CERTIFIED car to be as close to perfect as possible. We asked if the car had ever been in a accident and was told No. They LIE folks! Peter Moreno was the finance guy we dealt with. He knew about the carfax and talked us into getting all the extended warranty's. We thought that we were getting a good deal on a car with no accidents and no problems. WHAT we got was a car that had been wrecked and overvalued.Also, be sure you look at the administrative fee they charge. It was a whopping $599. This dealer will lie and get every dollar possible out of you. Stay away from Jim Dalo, Peter Moreno, and SCOTT CLARK TOYOTA as these are the old time used car salesman that you are always warned about. More
My experience was excellent! The individuals named above are great assets to the organization, and to be commended! They were very professional and went out of their way to be sure I was totally satisfied are great assets to the organization, and to be commended! They were very professional and went out of their way to be sure I was totally satisfied with my purchase. I was reminded why I choose to be a loyal customer of Scott Clark's Toyota. The only thing I was slightly disappointed with was the fact I took time to send an e-mail directly to the current owner (Chris Cady) singing the praises of these employees, but never received a response to my e-mail. More
Everyone we dealt with at the dealership was very friendly (even those who had no direct contact with us). Our salesman (Sam Poole) was especially helpful and friendly. He listened to what my wife an friendly (even those who had no direct contact with us). Our salesman (Sam Poole) was especially helpful and friendly. He listened to what my wife and I wanted and only showed us things that matched our criteria/wants/needs. He didn't waste our time trying to sell us something we didn't want. When we thought we had seen everything and it wasn't going to happen he found two more vehicles for us to look at. One of which we ended up purchasing. I was very impressed with not only his dedication to helping us find the right vehicle but also the dedication of the finance person we worked with Jeff. They both spent a great deal of time with my wife and I to work every angle until we had a deal in place. Their time and commitment to us as customers is one reason we will definitely return to their dealership in the future. The entire experience from shopping on the lot, working out the numbers and completing the paperwork was one unlike I had ever experienced at a car dealership. Thank you very much to everyone at Scott Clark's Toyota for a wonderful experience. More
Amy went out of her way to make me feel comfortable. She shared a wealth of knowledge of the vehicles, listened attentively to what I was looking for and presented my options clearly. She was patient and fr shared a wealth of knowledge of the vehicles, listened attentively to what I was looking for and presented my options clearly. She was patient and friendly. She has called me several times after the deal was made to check-in and make sure I continue to be satisfied. Thank you Amy! More
I was very pleased with this dealership! I was given lots of advice about the car I wanted to buy, without feeling pressured to buy it. Everyone I came into contact with at this dealership has been ext lots of advice about the car I wanted to buy, without feeling pressured to buy it. Everyone I came into contact with at this dealership has been extremely nice and helpful. I highly recommend Rob and this dealership to anyone! More
RG was very professional and helpful. He helped me find the perfect care for me. He made my experience very easy and worry free! I would definitely go back to Scott Clark's to buy another car. the perfect care for me. He made my experience very easy and worry free! I would definitely go back to Scott Clark's to buy another car. More
Scott Clark's Toyota provided me with a great buying experience. The dealership was clean, well stocked, and the staff was just amazing. I worked with Robert Van Alstyne on the purchase of my new vehicl experience. The dealership was clean, well stocked, and the staff was just amazing. I worked with Robert Van Alstyne on the purchase of my new vehicle. Robert was very professional, courteous, and friendly. He was able to assist me with what I was looking for and for the price I was willing to pay. I highly recommend both Robert and Scott Clark's Toyota. You can tell immediately this dealership and it's staff put the customer first! More
Everyone was efficient and pleasant. Couldn't be happier with service I received, both waiting for the car and at pick up. Great dealership, even though 2 hours from my home I would use them again. with service I received, both waiting for the car and at pick up. Great dealership, even though 2 hours from my home I would use them again. More
Travis was a great sales person. He was not pushy and worked hard to put a fair deal together. The best part was, he is FAST. This was not one of those marathon back and forth with the "desk" kind of dea worked hard to put a fair deal together. The best part was, he is FAST. This was not one of those marathon back and forth with the "desk" kind of deals. He Listened to what we needed and worked a deal to fit that, other dealerships seemed to ignore what I wanted to accomplish on the car. Michelle is in F&I and the most honest and straight forward person I have ever met in the car business. Trust her when she gives you advice! Plus she was fun and enjoyable to work with. Thank you both, my wife loves the new Highlander! More