Scott Clark Toyota

The customer Service was excellent!!! As soon as we opened the door to get out of car J.R. was there to assist us. He spent a better part of three hours with us showing us all the options, Scott Clark opened the door to get out of car J.R. was there to assist us. He spent a better part of three hours with us showing us all the options, Scott Clark Toyota had!!! He is an excellent Sales Man with great customer service!!!! Shane and Stephen were a great help when we were trying to decide on a purchase. They assisted us with the trade in process and talked numbers. Thank you gentleman for an excellent experience. You guys are what make Scott Clark Toyota a great place to buy a car!!! Monique Pittman and Christopher White More

We (my husband and I) went to look at a 1998 Lexus that was listed in the paper for sale. When we got there it had been sold. Obviously, it's rare that a 1998 Lexus with 34,000 miles on it. There was not was listed in the paper for sale. When we got there it had been sold. Obviously, it's rare that a 1998 Lexus with 34,000 miles on it. There was not any other vehicle on the lot we were interested in. About a week later David called us, said that the car had not been sold, problem with the financing. We was pleased he gave us the opportunity to look at the car. It was worth it. He said they had about 20 calls on the car and I feel sure that was true; it was in pristine condition. Unfortunately, 3 weeks after I purchased it,someone ran a stop sign and took out the front quarter panel. I used a Lexus recommended body shop for repairs. The people at the body shop couldn't believe the excellent condition of the car. I have the car back now & we are overall pleased with the purchase. (I don't care for the "negotiating" part of purchasing a car. That is one part of buying a vehicle I dread. I always leave wondering if I should have gotten a better deal.) More

when i came in on saturday 3-10-12 i actually had no intention of buying a car from this dealership because of the experience i had when i bought my prius back in 2005. that experience so soiled me agai intention of buying a car from this dealership because of the experience i had when i bought my prius back in 2005. that experience so soiled me against scot clark toyota that this time i just wanted some ammo to use when i went to another dealer to actually buy. when francesco was introduced to me he did not look like or act like the typical steroetype of a salesman. he was calm, patient, non pushy, and exttremely well versed in his product and his dealership. we looked at new and used cars in two different models. i was so impressed with him as a salesman that i decided to give this dealership another chance-(since these were not the same people who so cheated and lied to me the last time)-the icing on the cake was when i met the finance guy peter moreno, the only problem being they were so busy with people buying cars, it took me a while to get in to his office. once i did though, he was equally as awesome. no high pressure, and every piece of paper(which there is a ton of) and extras that are offered were explained in terms that any normal person would understand. no lies or big complicated extended warranties pitches-juist plain simple explanation, then asked if i wanted it or not. he was very patient with all my questions also. the same as francesco.- i have not had a chance yet to use the service dept, but based on the other posts i see here, i should be just as satisfied. More

I have known Billy for over 15 years. As soon as I realized he worked for Scott Clark Toyota, I requested that he help me with all service related matters regarding my Sequoia. He is reliable and hone realized he worked for Scott Clark Toyota, I requested that he help me with all service related matters regarding my Sequoia. He is reliable and honest with me and my wife when we need service work done on our car. I would highly recommend him to anyone! More

This was a great and fast experience. "J.R." was courteous, friendly, and very helpful, NO HIGH PRESSURE. The sale went very smoothly and I was very pleased with the way I was handled and the s was courteous, friendly, and very helpful, NO HIGH PRESSURE. The sale went very smoothly and I was very pleased with the way I was handled and the speed of the transaction. I would definately recommend anyone to Scott Clark, and in particular to "J.R. Raulerson as the salesman. Thanks!!!! More

Crystal is a terrific service mngr. She always acknowledges who I am when I call. She gives me time options for service. She is knowledgable of my vechile and always recommends what needs to be s acknowledges who I am when I call. She gives me time options for service. She is knowledgable of my vechile and always recommends what needs to be serviced immediately and what can wait for next time. She is also very friendly and professional in her customer relations. More

James Rucker lied to me about a referral bonus for steering my daughter to your dealership to buy a 2011 Toyota Highlander. He consistently ignored my text messages and phone calls when I called to in steering my daughter to your dealership to buy a 2011 Toyota Highlander. He consistently ignored my text messages and phone calls when I called to inquire about when I might expect the bonus. Although I might feel comfortable referring individuals to the dealership, I would certainly recommend that they avoid James Rucker as a salesperson. I spoke with a customer service representative on February 28, 2012 and shared my concerns with him at that time. James Rucker had previously indicated to me that this was something that he had discussed with his supervisor Jimmy Cline. I was told that I would receive the bonus on February 10, 2012. I have yet to receive the bonus and James Rucker has made no effort to contact me to the contrary. More

I used to be very skeptical about taking my car to get serviced at a dealer.  I thought it would be very expensive and would always feel like I was being "sold to" constantly.  Crystal Terry has changed m serviced at a dealer.  I thought it would be very expensive and would always feel like I was being "sold to" constantly.  Crystal Terry has changed my view forever (or at least for Scott Clark Toyota).  Since I purchased my Sienna over 7 years ago I have come to Crystal Terry for my auto service needs.  I have found Crystal Terry and her team of mechanics to be honest and always do a great job with both preventative maintenance as well as necessary repairs (when needed).  In fact, I also bring my Lexus RX 330 to Crystal Terry for maintenance as I have found the cost to be almost 1/2 of what I used to pay at the Lexus dealer.  Thanks for talking care of me! More

Crystal is amazing She is professional, full of knowledge and always has a smile. She's always looking to save money in the long-short term and do what is best for the customer/vehicle. She's a knowledge and always has a smile. She's always looking to save money in the long-short term and do what is best for the customer/vehicle. She's amazing! More

Archie Newton is the reason I have had all my vehicles serviced at Scott Clark's Toyota over the past 11 years. As an assistant Service Manager, Archie represents himself and the dealership as a dependabl serviced at Scott Clark's Toyota over the past 11 years. As an assistant Service Manager, Archie represents himself and the dealership as a dependable professional. He has consistently expressed genuine concern for my schedule and inconvenience and has taken extra care to assure my complete satisfaction with any / all work done to my vehicles. He takes whatever time necessary to explain my options regarding maintenance needs and repairs and to assure that I understand the associated cost of each job. I value his assessments and opinions as being honest and accurate, based on his extensive knowledge and experience. Mike M More