Scott Clark Toyota

Good repair service. I brought the car in for an AC issue and noise coming from the engine when cold. Billy Carroll was rep and kept me informed during the process and wen I brought the car in for an AC issue and noise coming from the engine when cold. Billy Carroll was rep and kept me informed during the process and went to bat for me to keep the cost down and get the car finished quickly. I am quite satisfied. More

Horrible support of a Veteran on Veteran's Day! I spoke to Julian, internet salesman (Scott Clark Toyota, Matthews NC) about a vehicle that I was highly interested in. I am located near Fort Bragg I spoke to Julian, internet salesman (Scott Clark Toyota, Matthews NC) about a vehicle that I was highly interested in. I am located near Fort Bragg, NC and was going to travel to Matthews to purchase the vehicle. I informed Julian that I would put money down to hold the vehicle until I was able to travel to Matthews to purchase the vehicle on Veteran's Day (3 days later). Julian assured me that he felt that the vehicle would not be sold and told me that it is not the Dealer's policy to hold a vehicle for an individual. I was perfectly fine with putting money down and not collecting the money if I decided not to buy the vehicle. This was a limited edition vehicle, so it is very difficult to find and there were only 2 for sale in NC at the time. I was traveling to Matthews on Veteran's Day to purchase the vehicle when I was called by Julian and informed that the vehicle had been sold. After two hours of driving (an earlier call would have been stellar), I turned around and headed back to Fort Bragg. On the way home, I called John Heister Dodge and they held a vehicle for me until I was able to get there that afternoon. Thank you, John Heister Dodge...good riddance Scott Clark Toyota. They did a poor job of supporting a Veteran on Veteran's Day! More

Service Crystal Kush was friendly, professional and timely in handling the maintenance visit for my Highlander. I appreciated her knowledge and outstanding c Crystal Kush was friendly, professional and timely in handling the maintenance visit for my Highlander. I appreciated her knowledge and outstanding customer service. I have never been dissatisfied with the Scott Clark Service Department! More

EXCELLENT SERVICE...AS ALWAYS I want to thank Marshall Moore for the wonderful service we received at Scott Clark Toyota. There has never been a time that we were disappointed in t I want to thank Marshall Moore for the wonderful service we received at Scott Clark Toyota. There has never been a time that we were disappointed in the care we were given personally as well as the wonderful maintenance on our Camry. I also want to say thank you for the free manicure I receive each time. Even the young lady Vanessa, who set my appointment was a pleasure to work with. More

Always Great Service Marshal Moore did a great job taking care of my Avalon. I always feel like the service department does everything that needs to be done to keep my car Marshal Moore did a great job taking care of my Avalon. I always feel like the service department does everything that needs to be done to keep my car in the best shape! More

Service Excellence Justin Bustle did an outstanding job by making me feel appreciated as a customer. He was very attentive when I was speaking and did a good explaining Justin Bustle did an outstanding job by making me feel appreciated as a customer. He was very attentive when I was speaking and did a good explaining the service which was performed on my vehicle. More

Check out why engine light was on Wesley Rasmussen worked with me to find out why the engine light on my Toyota Prius C came on when I had just had it in not too long ago for its 30,00 Wesley Rasmussen worked with me to find out why the engine light on my Toyota Prius C came on when I had just had it in not too long ago for its 30,000 miles. He did an Excellent job. More

Excellent buying experience Roy and his team took car of me when I was looking to purchase a new 4runner. I found exactly what I wanted and got a great deal. Everyone who worke Roy and his team took car of me when I was looking to purchase a new 4runner. I found exactly what I wanted and got a great deal. Everyone who worked with me was extremely welcoming and helpful. They've earned my business for a long time. More

Excellent Service Billy Carroll is my service rep and has been since I relocated to Charlotte over 10 years ago. He is great to deal with and always takes care of me an Billy Carroll is my service rep and has been since I relocated to Charlotte over 10 years ago. He is great to deal with and always takes care of me and my family's Toyota service needs. Billy is the reason I stay with Scott Clark Toyota. Thanks Billy for all your help over the years...... More

New car purchase Mike Miller helped us get a great deal on our 2015 Siena Van. We purchased the mobility access seat / van that was in the showroom. I would definitely Mike Miller helped us get a great deal on our 2015 Siena Van. We purchased the mobility access seat / van that was in the showroom. I would definitely recommend Scott Clark Toyota. More