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Scott Clark Toyota
Matthews, NC
4,619 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,619 reviews
November 20, 2015
Service department Shirley wood is by far the best and I mean best Assistant Service Manager at Scott Clark Toytoa. She is caring and so dedicated to your needs. She alw Shirley wood is by far the best and I mean best Assistant Service Manager at Scott Clark Toytoa. She is caring and so dedicated to your needs. She always makes sure you are happy and feel at home. I will not take my two toytoas no where else and I always ask for Shirley wood. More
by Jack1
Employees Worked With
Shirley Wood
November 19, 2015
Scheduled maintenance Love heading to SC Toyota mainly because of Pete. Even though a Tarheel fan :) he has consistently and continuously done an excellent job for my famil Love heading to SC Toyota mainly because of Pete. Even though a Tarheel fan :) he has consistently and continuously done an excellent job for my family. More
by Ready Realtor
Employees Worked With
November 18, 2015
Great My visit was good, and comfortable. Nice quiet zone with free WiFi and coffee. The wait was good and no hassle from the sales or service department. My visit was good, and comfortable. Nice quiet zone with free WiFi and coffee. The wait was good and no hassle from the sales or service department. More
by Rav4forlife
Employees Worked With
Marshall Moore
November 17, 2015
Shane in the service department is the person to speak too. Shane was very friendly, and welcoming. The time wait was short and pleasant. He is always polite and helpful. This has been the case everytime I go t Shane was very friendly, and welcoming. The time wait was short and pleasant. He is always polite and helpful. This has been the case everytime I go to toyota. More
by Rico00678
Employees Worked With
Shane Crow
November 17, 2015
marshall moore Once again, Marshall Moore was an enthusiastic, caring and dedicated professional! It's always a pleasure to see him and a comfort to know that our ve Once again, Marshall Moore was an enthusiastic, caring and dedicated professional! It's always a pleasure to see him and a comfort to know that our vehicle is in such good hands. More
by Lkinchar
Employees Worked With
Marshall Moore
November 16, 2015
Bad customer service I wasn't impressed with this dealership! First of all the dealership fee just for you to buy from them is $700. I told my salesman that I wasn't in lo I wasn't impressed with this dealership! First of all the dealership fee just for you to buy from them is $700. I told my salesman that I wasn't in love with the vehicle so he asked what he could do to make me love it and I said alloy wheels but he said we have to charge $2000 more for that. Then I asked for an additional key and key faub and that was an additional $250. Well I was in a pinch so I purchased the vehicle and I wish I hadn't. The car didn't even require a programmable key that he sold me so I asked for a refund and now 2 months later, still no refund! No one will even return my voice mail messages. More
by UnhappyBrittSept2015
Employees Worked With
Mike Swint Mike Brown
November 15, 2015
Scheduled Maintenance Pete Acree handled my appointment and did a great job. Unfortunately, what started as just a 5000 maintenance appointment resulted in needing a new ti Pete Acree handled my appointment and did a great job. Unfortunately, what started as just a 5000 maintenance appointment resulted in needing a new tire as well, Pete was great in explaining things to me, ordering my tire and assuring me he would get me in and out when the tire comes in. Highly recommend! More
by SaraGNeubauer
Employees Worked With
November 15, 2015
Service Billy Carroll was friendly and helpful in getting me into a scheduled maintenance service on short notice. There was also a rattling noise coming from Billy Carroll was friendly and helpful in getting me into a scheduled maintenance service on short notice. There was also a rattling noise coming from the back seat when driving. He kept me informed during the service More
by Gene Black of Rock Hill
Employees Worked With
November 13, 2015
New Car Purchase Purchased a new Avalon everyone was fine. However, I also referred my son who also purchased a vehicle. My salesperson Rex Hastings suggested that I Purchased a new Avalon everyone was fine. However, I also referred my son who also purchased a vehicle. My salesperson Rex Hastings suggested that I could get a referral fee and he would take care of it. It was his idea since I knew nothing of the program. He said he put it in the mail and now three weeks later still have not heard anything. He does not respond to my emails now. Other than that my experience with the Finance Dept and Service were excellent. This is my third vehicle from Scott Clark Toyota. More
by Larry
November 13, 2015
Great experience! Shirley Wood did a super job of taking care of all that I needed. She was a true professional. I'll ask for her again. Shirley Wood did a super job of taking care of all that I needed. She was a true professional. I'll ask for her again. More
by Ghunter2710
Employees Worked With
Shirley Wood
