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Scott Clark Toyota
Matthews, NC
4,619 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,619 reviews
January 08, 2016
Passenger Air Bag Recall My overall experience at Scott Clark Toyota was excellent. Crystal Kush first met me as I drove in my car for a passenger air bag recall. She was very My overall experience at Scott Clark Toyota was excellent. Crystal Kush first met me as I drove in my car for a passenger air bag recall. She was very courteous and professional and made me feel welcome. Everyone that I met seemed to give me their undivided attention. More
by tlfoster38
Employees Worked With
Crystal Kush
January 08, 2016
Service Repair I recently had a service repair with Scott Clark Toyota. They did a great job. My service manager was Justin Bustle and he was great. He's really p I recently had a service repair with Scott Clark Toyota. They did a great job. My service manager was Justin Bustle and he was great. He's really patient and did a good job of being honest with me and taking care of my service needs. I also had a follow up question a few days later and he got back to me and took care of the situation. I will be returning to him for my future service needs. I also appreciated the shuttle service they provided to drop me off at my house and pick me up. The driver Duane was really nice and friendly. Overall it was a great experience. More
by absolutetp
Employees Worked With
January 08, 2016
excellent customer service I greatly appreciated the excellent service that i received at Scotts Clark Toyota.I look forward to many more opportunities of having my vehicles bei I greatly appreciated the excellent service that i received at Scotts Clark Toyota.I look forward to many more opportunities of having my vehicles being serviced by Scott Clarks Toyota.Once again Thankyou. More
by regisump1
Employees Worked With
January 08, 2016
Service Department at Scott Clarks We have purchased about 8 cars from Scott Clark Toyota over the past 20 years. We have only used Scott Clark Service department to service our vehicl We have purchased about 8 cars from Scott Clark Toyota over the past 20 years. We have only used Scott Clark Service department to service our vehicles. Archie Newton has been there for us the whole time. He is wonderful and should be placed right up there as one of Scott Clark's most valued employees. Thank you Archie for always taking care of me. E Jones More
by EJones
Employees Worked With
Archie Newton
January 02, 2016
repair review" Pete Acree helped me yesterday getting my car serviced needed oil change He made sure this went smoothly and had them check to the car for any othe Pete Acree helped me yesterday getting my car serviced needed oil change He made sure this went smoothly and had them check to the car for any other problems mAKING SURE EVERYTHING was fixed __very good experience Mr Acree was very courteous and kept. ME INFORMED OF EVERY THING THAT NEEDED TO BE DONE SO TO GET MY APPROVAL FLORINE DENNIS More
by Florinedennis
Employees Worked With
January 02, 2016
Excellent and quick service Pete Acree was fantastic! He got back to me within a couple hours, had the parts shipped quickly and had my wife's car back to us the next day as he s Pete Acree was fantastic! He got back to me within a couple hours, had the parts shipped quickly and had my wife's car back to us the next day as he said he would. Did everything in customer service RIGHT! More
by Joshjones77
Employees Worked With
December 29, 2015
Pleasant Experience We had a repair done our 4Runner. Billy Carroll was our representative. He was a consmmate professional. He was polite, attentive and showed he really We had a repair done our 4Runner. Billy Carroll was our representative. He was a consmmate professional. He was polite, attentive and showed he really appreciated our business even though it was a warranty repair. I will always ask for Bill when we return for service. More
by Mad Dog
Employees Worked With
December 23, 2015
Service Took my 2014 Corrola in for the 25,000 mile service. Thank you Shawn Butler for helping me during this service, you are very helpful and friendly !! Took my 2014 Corrola in for the 25,000 mile service. Thank you Shawn Butler for helping me during this service, you are very helpful and friendly !! More
by ksherri74
Employees Worked With
Shawn Butler
December 23, 2015
Shirley Wood Customer Service I always request Shirley because she goes above and beyond to make sure I have quick service and professional treatment! This trip was no exception. I always request Shirley because she goes above and beyond to make sure I have quick service and professional treatment! This trip was no exception. thanks, Julie More
by Julie
Employees Worked With
Shirley Wood
December 20, 2015
Tried to purchase a new vehicle My experience this last week with Scott Clark Toyota has been awful and stressful. From upper management down to the salesman . No customer servi My experience this last week with Scott Clark Toyota has been awful and stressful. From upper management down to the salesman . No customer service or good communication. No negotiations on new vehicle price or my trade. Called various staff to only not receive no phone call in return. The sad thing is this would have been my 3rd toyota I would have purchased from Scott Clark and I have sent referrals to purchase vehicles. In the past, Robbie Pryor was awesome and he stuck by my wife and I until he got the monthly payment we desired. This time go around I was very unhappy and felt not important to the sales staff. More
by Unsatisfied customer
Employees Worked With
Mike Miller, Jimmy Cline, Frank Bertuglia, Shane Gunn
