Scott Clark Toyota

Friendly and focused I like the fact that the customer service experience is high quality and reliable. When I pull into the service dept bay the space is clean, I'm met I like the fact that the customer service experience is high quality and reliable. When I pull into the service dept bay the space is clean, I'm met promptly by someone who is friendly and focused -gets me where I need to go. (It was Wesley this time.) No hanging around rambling on or waiting; time is respected and valued, not wasted. I'd already talked by phone to Marshall Moore, the service rep that I like to deal with. For the first time I used the shuttle, and met Gary who drove me home and two days later picked me up again. Each person I encountered was friendly and focused. That's professionalism. More

Excellent dealership and environment Our service advisor Crystal was phenominal. She was very outgoing and cheerful. Usually car dealership visits are dreadful but this dealership made it Our service advisor Crystal was phenominal. She was very outgoing and cheerful. Usually car dealership visits are dreadful but this dealership made it quick and enjoyable with some of the free services for guest waiting they provide. Definitely a great first taste. More

Paul Moore Was looking for a second vehicle and Paul was the man to call. I have purchased 3 other vehicles from him at another dealership and knew I had to giv Was looking for a second vehicle and Paul was the man to call. I have purchased 3 other vehicles from him at another dealership and knew I had to give him a call before I made my decision. As always, he was professional, attentive to my needs, went out of his way to get the SUV I was looking for, and closed the deal with no pressure. Process went very smoothly from sales to signing, to on the road. Did a great job detailing the used SUV and made it look like new. Will be back for my service needs in the future. Thanks again, Paul, and everyone at Scott Clark for making this a good experience. More

Excellent experience in both the sales & service dptmts. People bent over backwards to be helpful. Purchased auto at very good price, then had great service to get add on in both the sales & service dptmts. People bent over backwards to be helpful. Purchased auto at very good price, then had great service to get add ons installed & assistance understanding how to use bells & whistles. Better service than I could have hoped for. More

Rear leaf spring recall replacement Scott Clark's Toyota offers exceptional service. I went in to have my rear leaf springs replaced due to a recall for my Tacoma truck. The staff were i Scott Clark's Toyota offers exceptional service. I went in to have my rear leaf springs replaced due to a recall for my Tacoma truck. The staff were informative, answering all my questions. Even without a car at the moment, I able to get a ride back to my home through their shuttle service. I received a call about an hour and half later telling me that my rear leaf springs had been changed ( even though they told me the time would be considerably longer). With that being said, I can honestly say that they work extremely fast and will get the job done right. My truck does not squeak anymore. I even got my car washed for free. I can't complain, thanks Scott Clark's Toyota!!! More

Service Was great service as always thank you Krystal. You are always a huge help and get us in even at the last minute and we really appreciate it. Was great service as always thank you Krystal. You are always a huge help and get us in even at the last minute and we really appreciate it. More

Excellent Service Department Starting with Justin Bustle Justin Bustle has been taking excellent care of me and my two 1990's Toyotas that together now have over 300,000 miles for many years. He knows what Justin Bustle has been taking excellent care of me and my two 1990's Toyotas that together now have over 300,000 miles for many years. He knows what I need and doesn't try to oversell people. He is always able to get the job done when it is convenient for me. The decision to elevate Justin to Service Manager earlier this year is great for the customers and the entire Scott Clark Dealership. Wayne was also very helpful at the parts counter once I was ready to leave with some self service parts. More

Easy Process to Buy The internet sales manager was very consistent in his customer service and staying in touch with me to find the right vehicle. Although he couldn't be The internet sales manager was very consistent in his customer service and staying in touch with me to find the right vehicle. Although he couldn't be there on the day we were to purchase a vehicle, he arranged others and kept in communication with us even during a rehearsal dinner. The sales process was pretty smooth. Not much haggling over price. Finance process was smooth and the car looked amazing after the detailing. Follow up is impressive. They do care about the experience you had and the people were all very friendly. More

Great!! Billy Carroll is a caring professional. I have been taking my car to him for over 10 years. I'm confident Billy will be honest and will work for his c Billy Carroll is a caring professional. I have been taking my car to him for over 10 years. I'm confident Billy will be honest and will work for his customers. A true man of integrity. Thank you, Billy Carroll it's been a pleasure having you as my service advisor. More

caring, helpful The service assistance manager Marshall is always willing to help me whenever I need him to. I brought my car in last week because I was getting read The service assistance manager Marshall is always willing to help me whenever I need him to. I brought my car in last week because I was getting ready to take a long trip and wanted to make sure that all was ok with the car. Marshall took me right away and found the car in very good working order and sent me on my way. Thanks Marshall! More