Scott Clark Toyota

Service maintenance Very good customer service and always have good results with my car and the care for it. Always completed in a timely manner. Ver pleased. Very good customer service and always have good results with my car and the care for it. Always completed in a timely manner. Ver pleased. More

Great service but long wait for quotes. We leased a Camry from Scott Clark Toyota a few years ago, so we chose to return when we wanted to look at SUVs for the first time. Friendly staff. We leased a Camry from Scott Clark Toyota a few years ago, so we chose to return when we wanted to look at SUVs for the first time. Friendly staff. The only complaint I have is that the turnaround time for obtaining quotes when trying to make our decision was very long. I ended up being at the dealership from 10 to 5 the first day (included test driving 3 vehicles) and 9 to 2 the following day, when we ended up purchasing a vehicle. So far everyone has been very attentive. Good experience. More

Top Rate all the way! As always my service experience at Scott Clark was top notch. Archie always explains exactly what my service will entail, how much it is going to cos As always my service experience at Scott Clark was top notch. Archie always explains exactly what my service will entail, how much it is going to cost and how long it will take. He is so kind and knowledgeable! The waiting area is so comfortable, had a nice cup of coffee and got my nails done:) I also had to get a new battery for my key and the parts man was very nice and then when I checked out the cashier always greets you with a smile. I have to drive from South Charlotte, pass your competitor, but so worth the drive. Thanks for your professionalism and kindness. More

Pretty good car buying experience. Nice dealership. DJ Durst was very helpful and answered my questions with expertise. I got a fair deal and I’m happy with my used 2017 Tacoma. Nice dealership. DJ Durst was very helpful and answered my questions with expertise. I got a fair deal and I’m happy with my used 2017 Tacoma. More

Excellent Sales Purchase and Excellent Service in Service De I purchased a 2018 4Runner from Travis and Daniel. They made the whole process easy and best lifetime engine warranty options and price compared to ma I purchased a 2018 4Runner from Travis and Daniel. They made the whole process easy and best lifetime engine warranty options and price compared to many others. I also have a 1999 4 Runner with 310,000 miles and Justin from Service is amazing, fair and so knowledgeable when servicingthe old beast. I believe in their process and how they support the customer. Always in my best interest. I even had the team lift and upgrade my new 4Runner; excellent job and attention to detail. Hands down best facility, team, one stop shop for all your needs as nd so much more. More

Pete Acree We have always been a Toyota family, now have a Lexus. Pete is awesome! He is thurl and always so pleasant. Pete is the best. We have always been a Toyota family, now have a Lexus. Pete is awesome! He is thurl and always so pleasant. Pete is the best. More

120K Maintenance apt I brought my 2008 Sienna in for it's 120K maintenance appointment. I knew my front 2 tires were pretty bald but I was just hoping to rotate since the I brought my 2008 Sienna in for it's 120K maintenance appointment. I knew my front 2 tires were pretty bald but I was just hoping to rotate since the back ones were still in pretty good condition. I discussed options about the tires with Steve. At no point did I feel pressured to buy new tires all though I did. I didn't realize the combination of both services was going to take a lot longer than I originally thought. My appointment was at 9 and I needed my car to be ready by 2 in order to pick up my 4 kids from school. Instead of using the shuttle service Steve offered to get me a rental car at no additional cost to me so neither of us felt the pressure of time on when my car would be ready. Thank goodness because my car wasn't ready until 5. Steve called me during the day to let me know of some other recommendations of services and to let me know how it was going. The return of the rental and pick up of my van was fast and easy. More

Oil Change I was in and out in less than an hour. I have brought my 2011 Lexus ES here for service since I bought it in 2013. I was in and out in less than an hour. I have brought my 2011 Lexus ES here for service since I bought it in 2013. More

Service Efficiency I purchased my Totota FJ Cruiser in 2013 from Scott Clark Toyota. All routine maintenance performed on my FJ has been performed by this dealership. I purchased my Totota FJ Cruiser in 2013 from Scott Clark Toyota. All routine maintenance performed on my FJ has been performed by this dealership. They are always professional, courteous, and very efficient in getting me back on the road. Crystal does a great job as my Service Advisor! More

Professional,pleasant,informative and great customer service . Recommend to family and friends. Enjoyed the waiting area and look forward to visit the new café on my next service. . Recommend to family and friends. Enjoyed the waiting area and look forward to visit the new café on my next service. More