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Scott Clark Toyota
Matthews, NC
4,530 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,530 reviews
November 18, 2023
service was completed in under an hour, friendly customer service people, car was washed & looked goos service people, car was washed & looked goos More
by Bmallios1
Employees Worked With
November 18, 2023
"Do you want to buy the car or not? " pretty rude for someone who is making money off me. " pretty rude for someone who is making money off me. More
by urcivic
November 16, 2023
My service advisor Marshall Moore is always very helpful and kind and listens to my concerns. and kind and listens to my concerns. More
by Kim
Employees Worked With
November 16, 2023
I was rushed into a purchase. My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted onlin My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted online. The finance agent wouldn't answer any questions without a supervisor and answered several personal calls instead of explaining what was happening and how the warranties worked. The dealership also enrolled me with a predatory loan company without disclosing any of the fees associated. They would not explain how I could get financing through my personal bank or any of the options I had even though I have excellent credit and no debt. On top of all of this I had to immediately get a sensor replaced on the car the next day which I had asked several times to make sure that I wouldn't need to because a warning was flashing during the test drive. They also charged me 400 dollars for a second set of "new" keys that came with a low battery and a stuck compartment. More
by mmars
November 13, 2023
Archie Newton is Fanta! !! He is always helpful and makes excellent suggestions. Always happy there !! He is always helpful and makes excellent suggestions. Always happy there More
by surfcity1220
Employees Worked With
November 11, 2023
My first scheduled maintenance thru Toyota Care was done here recently. The Service Advisor -Kevin was a delight to work with. I would continue my maintenance here if only I would not need to go back to Ann here recently. The Service Advisor -Kevin was a delight to work with. I would continue my maintenance here if only I would not need to go back to Ann Arbor,MI More
by RodJ
Employees Worked With
Kevin Murray
November 11, 2023
Exceptional service from Christine McCall! Professional, attentive to details, and highly efficient. Seamless experience and Kudos to the entire team! Great job!!! Professional, attentive to details, and highly efficient. Seamless experience and Kudos to the entire team! Great job!!! More
by George K
