Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Always a pleasant experience with every department. Everyone is very attentive and pleasant each time I visit. Everyone is very attentive and pleasant each time I visit. More
Had an appointment scheduled at 1115, dropped my car off at 11, was told it would be a 90 minute appointment. After 2 hours I called to check on the status of my car and was told someone will call me right at 11, was told it would be a 90 minute appointment. After 2 hours I called to check on the status of my car and was told someone will call me right back. After an hour had passed and I hadn’t received a phone call I called back and was told my car was ready. I told them I would need the shuttle service to get back and then said they would reach out to me to schedule my ride. After an hour and a half of not hearing from anybody I had to find my own ride to pick up my car. Overall this was an AWFUL service which is unusual because normally they are quick and communicative. Due to the delay and poor communication I missed two appointments that I had scheduled. More
The work was completed in less time than expected, the cost was a bit less than estimated, service was perfect. Especially appreciated the guidance Julie provided in selecting the best maintenance service cost was a bit less than estimated, service was perfect. Especially appreciated the guidance Julie provided in selecting the best maintenance service for my car’s needs! More
The staff is always fiiendly and willing to help. This is a great place to buy a car. This is a great place to buy a car. More
Scott Clark Toyota, and in particular Marshall Moore, has done a great job taking care of my vehicular needs in a timely and reasonably priced manner since my first visit in 2010. Marshall is irreplaceable done a great job taking care of my vehicular needs in a timely and reasonably priced manner since my first visit in 2010. Marshall is irreplaceable in the Service Dept. He always takes the time to understand my situation and explain the options to me in detail which I greatly appreciate. It always feels like he takes care of my vehicles as he would his own. More
I bought the truck fast , sales man and manager helpful. I will buy again with this dealer I will buy again with this dealer More
Great service! Zak was very helpful with my questions. I went to go see Julie who I believe is Finance Director to get clarification. I purchased a maintenance con Zak was very helpful with my questions. I went to go see Julie who I believe is Finance Director to get clarification. I purchased a maintenance contract in 2020 with understanding that maintenance was pre-paid with the contract so when I learned I was going to be charged, I wanted to discus to seek understanding. You know what Julie’s response was? “I can cancel that contract if you’d like”?! How is that a solution? She was really rude and I told her she could be nicer. I’m sorry if she may have been having a bad day but as a manager or director where is the orientation of being available to talk? It wasn’t until I walked away she said she could print the contract. More
The service on my Tundra was very good and on time quick and friendly! All good 👍 and friendly! All good 👍 More
Service was fast, Service advisor kept me updated and I was in and out quickly. was in and out quickly. More